Overview

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Hotel Hacienda Morelos

Rafael E Melgar Mz 2 SM 2 Lte 5-B, 77580 Puerto Morelos, QR, Mexico
+52 998 871 0448

$144+

Overall guest ratings

5.9/10 OK
based on 295 reviews

Review highlights

  • 9.4
  • 6.3
  • 3.6
  • 3.2

Nearby

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    About

    With a stay at Hotel Hacienda Morelos, you'll be centrally located in Puerto Morelos, steps from Artisans Market and San Jose Catholic Parish. This beach hotel is within close proximity of Puerto Morelos Town Square and Puerto Morelos Reef.

    Rooms

    Make yourself at home in one of the 31 air-conditioned guestrooms. Rooms have private furnished balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.

    Amenities

    Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this Colonial hotel include complimentary wireless Internet access, wedding services, and tour/ticket assistance. If you're planning a day at a nearby theme park, you can hop on the shuttle (surcharge).

    Dining

    Satisfy your appetite at the hotel's restaurant, where you can enjoy drinks at a bar, take in a pool view, or dine alfresco (weather permitting). Quench your thirst with your favorite drink at a bar/lounge. For your convenience, a complimentary breakfast is served daily.

    Business, Other Amenities

    Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • Concierge service
    • Child pool
    • Pets not allowed
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    5.9 OK
    based on 295 reviews
    • 9.4 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "City centre within easy reach, said 91%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 6.3 "Breakfast is mediocre."
    • 6.2 "Service is ok."
      5.0 "50% said the reception staff was ok."
      5.0 "Housekeeping was ok, according to 50%."
    • 3.6 "Rooms are not good."
      0.7 "93% thought they were poorly maintained."
      1.5 "85% complained about the bathroom."
      2.5 "75% didn't like the uncomfortable beds."
      1.4 "86% thought the tv was sub-standard."
      1.9 "Air conditioning was criticized by 81%."
      0.6 "94% found problems with the furniture."
      1.8 "82% had problems with the shower."
      1.3 "87% were disappointed with the minibar."
    • 3.2 "Quite uncomfortable."
      2.5 "75% didn't like the uncomfortable beds."
      1.9 "Air conditioning was criticized by 81%."
    • 2.9 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."

    Overall rating

    6.0 OK
    based on 230 reviews
    • 9.4 "Terrific location."
    • 6.2 "Service is ok."
      5.6 "Housekeeping was ok, according to 56%."
    • 6.0 "Breakfast is mediocre."
    • 4.4 "Not very clean."
      5.0 "Only 50% said rooms were clean enough."
    • 3.4 "Rooms are not good."
      1.0 "90% thought they were poorly maintained."
      1.7 "83% complained about the bathroom."
      2.0 "80% didn't like the uncomfortable beds."
      5.0 "Only 50% said rooms were clean enough."
      1.8 "Air conditioning was criticized by 82%."
      0.8 "92% found problems with the furniture."
      1.2 "88% thought the tv was sub-standard."
      4.9 "For 51%, the rooms looked old."
      1.4 "86% were disappointed with the minibar."
    • 2.7 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
    • 2.6 "Quite uncomfortable."
      2.0 "80% didn't like the uncomfortable beds."
      1.8 "Air conditioning was criticized by 82%."
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    Overall rating

    5.4 OK
    based on 50 reviews
    • 7.8 "Good beach."
    • 5.8 "Service is ok."
    • 5.0 "Average cleanliness."
    • 4.6 "Bad amenities."
    • 3.7 "Rooms are not good."
      0.6 "94% thought they were poorly maintained."

    Overall rating

    6.2 Good
    based on 14 reviews
    • 9.5 "Terrific location."
    • 3.6 "Rooms are not good."
    • 2.7 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
    data provided by TrustYou

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