Overview

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Serrano Hotel

405 Taylor Street, San Francisco, CA 94102, United States
+1 415 885 2500

$181+

Mon 5/12 Check in
Tue 6/12 Check out

Overall guest ratings

7.4/10 Good
based on 2,976 reviews

Review highlights

  • 8.5
  • 8.1
  • 5.8
  • 5.4

Good to know

  • Clean rooms

Nearby

    show all

    Amenities

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Ski storage
    • Storage available
    • Concierge service
    • Airport shuttle (surcharge)
    • Steam room
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    based on 2,976 reviews
    • 8.5 "Location is great."
    • 8.1 "Great service."
    • 7.5 "Good cleanliness."
    • 6.9 "Internet is average."
    • 6.2 "Vibe was decent."
    • 5.8 "Average value."
    • 5.4 "Rooms are ok."
    • 4.9 "Breakfast is below average."
    • 4.3 "Not very comfortable."
    View all review categories

    Overall rating

    7.7 Good
    based on 1,428 reviews
    • 8.8 "Bar is amazing."
      10.0 "Delicious alcoholic drinks, according to 100%."
    • 8.4 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 7.5 "Good cleanliness."
      7.2 "72% said rooms were clean."
      8.3 "83% thought it was clean."
    • 6.5 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 6.0 "Vibe was decent."
    • 5.5 "Average value."
    • 5.2 "Rooms are ok."
    • 5.2 "Breakfast is mediocre."
    • 4.4 "Not very comfortable."
      1.9 "81% said rooms were small."
      1.1 "89% criticized the small bathroom."
    View all review categories

    Overall rating

    7.2 Good
    based on 744 reviews
    • 8.0 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
    • 7.6 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 7.5 "Good cleanliness."
      7.4 "74% said rooms were clean."
      8.1 "81% thought it was clean."
    • 6.6 "Internet is average."
    • 6.2 "Vibe was decent."
    • 5.3 "Average value."
    • 4.9 "Breakfast is below average."
    • 4.7 "Rooms are not good."
      2.0 "80% said rooms were small."
      4.0 "60% complained about the bathroom."
      1.8 "82% thought they were poorly maintained."
      1.3 "87% criticized the small bathroom."
      2.1 "For 79%, the rooms looked old."
      2.5 "75% found problems with the furniture."
      4.8 "52% said the bathroom was dirty."
    • 3.7 "Not very comfortable."
      2.0 "80% said rooms were small."
      1.3 "87% criticized the small bathroom."
    View all review categories

    Overall rating

    7.1 Good
    based on 476 reviews
    • 8.2 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
    • 7.7 "Good service."
      9.0 "90% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 6.4 "Vibe was decent."
    • 6.1 "Average value."
    • 4.7 "Rooms are not good."
      2.1 "79% said rooms were small."
      3.7 "63% complained about the bathroom."
      1.8 "82% thought they were poorly maintained."
      2.5 "75% found problems with the furniture."
      2.1 "For 79%, the rooms looked old."
      1.2 "88% criticized the small bathroom."
    • 4.3 "Not very comfortable."
      2.1 "79% said rooms were small."
      1.2 "88% criticized the small bathroom."

    Overall rating

    7.1 Good
    based on 327 reviews
    • 8.6 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
    • 7.4 "Good service."
      9.0 "90% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 7.3 "Internet works."
      7.9 "79% thought it was a great value."
    • 6.6 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 6.6 "Food is average."
    • 6.2 "Average value."
    • 6.0 "Vibe was decent."
    • 5.2 "Rooms are ok."
    • 4.5 "Breakfast is below average."
    • 4.0 "Not very comfortable."
      2.1 "79% said rooms were small."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    data provided by TrustYou

    Recent reviews

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