Overview

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Cocoon Hotel

Avenida 9 Calle Central, San Jose 10104, Costa Rica
+506 2272 7056

$58+

Overall guest ratings

6.4/10 Good
based on 651 reviews

Review highlights

  • 8.1
  • 7.9
  • 4.3
  • 3.5

Good to know

  • Near city centre

Nearby

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    About

    Putting you in a great location within just a 10-minute walk of Jade Museum and Gold Museum, Cocoon Hotel offers an airport shuttle (available 24 hours) for CRC 17,000.00 per vehicle one-way. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. All rooms offer flat-screen TVs, room service, and free WiFi.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Business centre
    • Concierge service
    • Laundry facilities
    • Airport shuttle (surcharge)
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    6.4 Good
    based on 651 reviews
    • 8.1 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      8.0 "80% found the restaurant service to be one of the best."
    • 7.9 "Good breakfast."
      8.7 "87% were happy with the price of the breakfast."
    • 6.9 "Location is acceptable."
    • 5.3 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 4.3 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.5 "Not very clean."
      2.9 "71% said rooms were dirty."
      2.8 "72% said the bathroom was dirty."
    • 2.5 "Quite uncomfortable."
      2.5 "75% didn't like the uncomfortable beds."
      1.6 "84% thought it was too noisy."
      3.8 "62% said rooms were small."
      3.1 "Air conditioning was criticized by 69%."
    • 2.5 "Awful rooms."
      1.2 "88% complained about the bathroom."
      2.5 "75% didn't like the uncomfortable beds."
      2.9 "71% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      1.1 "89% had problems with the shower."
      2.8 "72% said the bathroom was dirty."
      3.8 "62% said rooms were small."
      1.7 "83% found problems with the furniture."
      3.0 "70% thought the tv was sub-standard."
      4.4 "For 56%, the rooms looked old."
      3.1 "Air conditioning was criticized by 69%."
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    Overall rating

    6.5 Good
    based on 449 reviews
    • 8.1 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      7.6 "76% thought the service was very professional."
    • 7.9 "Good breakfast."
    • 7.3 "Good location."
      9.1 "City centre within easy reach, said 91%."
      10.0 "Near to public transport, according to 100%."
    • 5.3 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 4.2 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.2 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      2.7 "73% said the bathroom was dirty."
    • 2.2 "Awful rooms."
      1.3 "87% complained about the bathroom."
      2.1 "79% didn't like the uncomfortable beds."
      2.5 "75% said rooms were dirty."
      1.9 "81% found problems with the furniture."
      3.5 "65% said rooms were small."
      0.5 "95% thought they were poorly maintained."
      4.7 "For 53%, the rooms looked old."
      2.7 "73% said the bathroom was dirty."
    • 2.1 "Quite uncomfortable."
      2.1 "79% didn't like the uncomfortable beds."
      1.6 "84% thought it was too noisy."
      3.5 "65% said rooms were small."
    View all review categories

    Overall rating

    6.2 Good
    based on 58 reviews
    • 8.0 "Breakfast is good."
    • 7.8 "Good service."
      9.4 "94% found the staff to be very friendly."
    • 6.6 "Location is acceptable."
    • 3.6 "Not very clean."
    • 2.5 "Awful rooms."
      1.1 "89% complained about the bathroom."
      2.6 "74% didn't like the uncomfortable beds."
    • 2.5 "Quite uncomfortable."
      1.8 "82% thought it was too noisy."
      2.6 "74% didn't like the uncomfortable beds."

    Overall rating

    6.7 Good
    based on 143 reviews
    • 8.1 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.0 "Breakfast is good."
    • 6.4 "Location is acceptable."
    • 5.5 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 4.2 "Internet is poor."
    • 3.3 "Not very clean."
      2.6 "74% said rooms were dirty."
      2.4 "76% said the bathroom was dirty."
    • 2.5 "Awful rooms."
      1.4 "86% complained about the bathroom."
      2.6 "74% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      2.6 "74% didn't like the uncomfortable beds."
      1.6 "84% had problems with the shower."
      2.4 "76% said the bathroom was dirty."
    • 2.3 "Quite uncomfortable."
      1.3 "87% thought it was too noisy."
      2.6 "74% didn't like the uncomfortable beds."
    View all review categories
    Good to know
    "Near city centre"
    data provided by TrustYou

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