Overview

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Jozankei Grand Hotel Zuien

4-328 Jozankeionsen Higashi, Minami-ku, Sapporo 061-2302, Japan
+81 115 982 211

$150+

Overall guest ratings

7.1/10 Good
based on 862 reviews

Review highlights

  • 8.0
  • 7.4
  • 6.5
  • 4.6

Good to know

  • Friendly atmosphere
  • Great menu
  • Spacious rooms

Nearby

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    About

    A great choice for a stay in Sapporo, Jozankei Grand Hotel Zuien features a nightclub. You can visit the spa to indulge in massages, body treatments, or aromatherapy, and La Grandeur serves breakfast and dinner. There are 5 bars/lounges and an indoor pool, and rooms get the details right with deep soaking tubs and slippers.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Game room
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Concierge service
    • Spa
    • Coffee shop
    • Night club
    • Safe
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    7.1 Good
    based on 862 reviews
    • 8.0 "Comfort level is high."
      9.3 "93% thought rooms were spacious."
      8.5 "85% liked the big bathroom."
      7.2 "72% said the beds were comfortable."
    • 7.4 "Good breakfast."
    • 6.5 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
      6.2 "Only 62% thought the air conditioning was adequate."
    • 6.4 "Service is ok."
      6.3 "63% said the reception staff was ok."
    • 5.6 "Location is acceptable."
      5.7 "Parking was ok, according to 57%."
      6.4 "Only 64% were satisfied with the proximity to shopping."
    • 4.6 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 2.8 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
      1.2 "88% thought it was rather dirty."
      0.6 "94% said that wellness & sports facilities were unclean."
      1.7 "Unclean dining area, according to 83%."
    • 2.5 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    7.2 Good
    based on 318 reviews
    • 7.8 "High comfort."
      9.1 "91% thought rooms were spacious."
      7.1 "71% said the beds were comfortable."
      8.2 "82% liked the big bathroom."
    • 7.4 "Good breakfast."
    • 6.7 "Service is ok."
      6.4 "64% said the reception staff was ok."
    • 6.5 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      6.3 "Only 63% thought the air conditioning was adequate."
    • 5.6 "Location is acceptable."
    • 4.6 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 3.1 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
      1.2 "88% thought it was rather dirty."
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    Overall rating

    6.9 Good
    based on 413 reviews
    • 9.5 "Excellent pool."
    • 7.9 "High comfort."
      9.4 "94% thought rooms were spacious."
      8.9 "89% liked the big bathroom."
      7.1 "71% said the beds were comfortable."
    • 7.2 "Good breakfast."
    • 6.8 "Service is ok."
      6.7 "67% said the reception staff was ok."
    • 6.4 "Rooms are ok."
      5.8 "For only 58%, the bathroom was ok."
      6.2 "Only 62% thought the air conditioning was adequate."
    • 5.7 "Location is acceptable."
      5.8 "Parking was ok, according to 58%."
    • 4.4 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 3.9 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
      3.2 "68% complained about the elevator."
    • 2.6 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
      1.3 "87% thought it was rather dirty."
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    Overall rating

    7.2 Good
    based on 129 reviews
    • 8.4 "Very nice wellness & sports facilities."
    • 8.3 "Food is delicious."
      8.1 "81% loved the menu selection."
    • 7.8 "High comfort."
      9.4 "94% thought rooms were spacious."
    • 6.7 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
    • 5.7 "Service is ok."
      5.9 "59% said the reception staff was ok."
      6.5 "Only 65% thought the service was professional."
    • 5.7 "Location is acceptable."
    • 4.7 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 2.9 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
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    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Good to know
    "Friendly atmosphere"
    "Great menu"
    "Spacious rooms"
    data provided by TrustYou

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