Overview

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Casa Serena Hotel
Top Boutique Hotel

No.68, Taicang Road, Shanghai 200021, China
+86 215 382 1600

$166+

Overall guest ratings

8.2/10 Excellent
based on 511 reviews

Review highlights

  • 9.5
  • 8.3
  • 4.6
  • 4.1

Good to know

  • Luxurious Hotel
  • Great shopping

Nearby

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    About

    Casa Serena Hotel offers a great location, putting you within just a 10-minute walk of Flower, Bird, Fish & Insect Market and Xintiandi. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body scrubs, or facials. There's also a bar/lounge, and rooms at this boutique hotel offer minibars and free WiFi.

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    Amenities

    • Free Wi-Fi
    • Business centre
    • Car hire
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • No smoking
    • Bar/Lounge
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Free parking
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 511 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
    • 8.3 "Very nice wellness & sports facilities."
    • 7.6 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 6.0 "Breakfast is mediocre."
    • 4.6 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 4.1 "Rooms are not good."
      3.6 "64% said rooms were small."
      1.4 "For 86%, the rooms looked old."
      4.2 "58% said rooms were dirty."
      0.0 "100% thought they were poorly maintained."
      4.3 "57% found problems with the furniture."
      0.0 "100% thought the tv was sub-standard."
      2.9 "71% criticized the small bathroom."
    • 3.9 "Value below average."
    • 0.8 "Disappointing internet connection."
      0.8 "92% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    based on 117 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 7.5 "Good service."
    • 6.8 "Vibe was decent."
    • 4.2 "Value below average."
    • 4.0 "Rooms are not good."
      5.0 "Beds were acceptable for 50%."

    Overall rating

    8.3 Excellent
    based on 45 reviews
    • 9.5 "Terrific location."
    • 4.1 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
    • 3.9 "Rooms are not good."
      4.8 "52% complained about the bathroom."
    • 3.7 "Value below average."

    Overall rating

    8.4 Excellent
    based on 270 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.8 "Easily accessible by car, said 98%."
    • 7.6 "Good service."
    • 7.3 "Good vibe."
      9.0 "90% enjoyed the friendly atmosphere."
      9.6 "96% thought the hotel was luxurious."
    • 5.5 "Breakfast is mediocre."
    • 4.9 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 4.2 "Rooms are not good."
      4.3 "57% said rooms were small."
      1.8 "For 82%, the rooms looked old."
      4.6 "54% said rooms were dirty."
    • 3.5 "Value below average."
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    Overall rating

    7.4 Good
    based on 76 reviews
    • 9.5 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
    • 7.8 "Good service."
    • 4.4 "Not very comfortable."
      3.4 "66% said rooms were small."
    • 4.1 "Value below average."
    • 3.8 "Rooms are not good."
      3.4 "66% said rooms were small."
    • 3.6 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Luxurious Hotel"
    "Great shopping"
    data provided by TrustYou

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