Overview

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Kai'en Hotel

Hong Kong Road 117, Shanghai 20002, China
+86 216 329 3330

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+86 216 329 3330

Overall guest ratings

7.3/10 Good
based on 1,954 reviews

Review highlights

  • 9.7
  • 3.8
  • 3.6
  • 2.6

Good to know

  • Wonderful sightseeing

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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 1,954 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.7 "Easily accessible by car, said 97%."
      9.6 "96% liked the proximity to shopping."
      8.7 "Near to public transport, according to 87%."
    • 5.4 "Service is ok."
      5.2 "Only 52% found the staff to be friendly enough."
    • 3.8 "Not very clean."
      3.6 "64% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
      1.3 "Unclean dining area, according to 87%."
    • 3.6 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      0.0 "For 100%, the rooms looked old."
      3.6 "64% said rooms were dirty."
      1.3 "87% didn't like the uncomfortable beds."
      0.2 "98% thought they were poorly maintained."
      3.3 "Air conditioning was criticized by 67%."
      1.1 "89% said the bathroom was dirty."
      0.5 "95% thought the tv was sub-standard."
      1.1 "89% had problems with the shower."
      2.1 "79% found problems with the furniture."
      2.5 "75% criticized the small bathroom."
    • 2.6 "Horrible vibe."
      0.1 "99% criticized the unstylish hotel."
    • 2.4 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 2.4 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    7.1 Good
    based on 371 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.6 "Easily accessible by car, said 96%."
      9.6 "96% liked the proximity to shopping."
    • 5.3 "Service is ok."
    • 3.6 "Not very clean."
    • 3.4 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      0.0 "For 100%, the rooms looked old."
      0.4 "96% thought they were poorly maintained."
      1.4 "86% didn't like the uncomfortable beds."
      3.6 "Air conditioning was criticized by 64%."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 2.5 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    • 2.3 "Horrible vibe."
      0.1 "99% criticized the unstylish hotel."
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    Overall rating

    7.2 Good
    based on 1,074 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.7 "Easily accessible by car, said 97%."
      9.7 "97% liked the proximity to shopping."
    • 5.4 "Service is ok."
    • 3.4 "Not very clean."
      3.2 "68% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
    • 3.3 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      0.0 "For 100%, the rooms looked old."
      1.2 "88% didn't like the uncomfortable beds."
      3.2 "68% said rooms were dirty."
      0.2 "98% thought they were poorly maintained."
      3.3 "Air conditioning was criticized by 67%."
      2.2 "78% found problems with the furniture."
      1.2 "88% said the bathroom was dirty."
    • 2.3 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 2.2 "Horrible vibe."
      0.1 "99% criticized the unstylish hotel."
    • 2.0 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 332 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "Easily accessible by car, said 98%."
      9.4 "94% liked the proximity to shopping."
    • 5.5 "Service is ok."
    • 3.9 "Rooms are not good."
      0.0 "For 100%, the rooms looked old."
      3.1 "69% said rooms were dirty."
    • 3.4 "Not very clean."
      3.1 "69% said rooms were dirty."
    • 2.4 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 2.4 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
    • 2.3 "Horrible vibe."
      0.1 "99% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.0 Good
    based on 175 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.8 "Easily accessible by car, said 98%."
    • 9.3 "Excellent value."
    • 5.3 "Service is ok."
    • 3.6 "Rooms are not good."
      0.4 "96% thought they were poorly maintained."
      3.2 "68% complained about the bathroom."
    • 2.6 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
    • 2.6 "Horrible vibe."
      0.1 "99% criticized the unstylish hotel."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Wonderful sightseeing"
    data provided by TrustYou

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