Overview

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Chanel Palace Hotel - Shenzhen

6027 Shennan Middle Road, Shenzhen 518040, China
+86 755 8289 1111

$90+

Overall guest ratings

7.3/10 Good
based on 650 reviews

Review highlights

  • 9.5
  • 5.4
  • 4.1
  • 3.2

Nearby

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    About

    Chanel Palace Hotel - Shenzhen features a nightclub and puts you within a 10-minute drive of Splendid China Folk Village. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A sauna and a garden are other highlights, and all rooms offer 24-hour room service and refrigerators.

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    Amenities

    • Fitness centre
    • Business centre
    • Internet
    • Laundry service
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Free Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 650 reviews
    • 9.5 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      10.0 "Near to public transport, according to 100%."
    • 5.4 "Food is average."
    • 5.1 "Average value."
    • 4.1 "Service is below average."
      2.1 "79% indicated the reception staff was not good."
      2.9 "71% thought the service was unprofessional."
    • 3.2 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
    • 3.2 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
    • 2.7 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      0.5 "95% thought the facilities needed updating."
      0.0 "100% complained about the elevator."
      0.0 "For 100%, the lobby entrance was sub-standard."
    • 2.7 "Awful rooms."
      2.8 "72% said rooms were small."
      0.3 "For 97%, the rooms looked old."
      2.9 "71% said rooms were dirty."
      1.3 "87% thought they were poorly maintained."
      1.0 "Air conditioning was criticized by 90%."
      0.4 "96% complained about the bathroom."
      1.0 "90% didn't like the uncomfortable beds."
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    Overall rating

    7.3 Good
    based on 637 reviews
    • 9.5 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      10.0 "Near to public transport, according to 100%."
    • 5.3 "Food is average."
    • 5.0 "Average value."
    • 4.3 "Service is below average."
      2.4 "76% indicated the reception staff was not good."
      3.2 "68% thought the service was unprofessional."
    • 3.5 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 2.9 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      0.6 "94% thought the facilities needed updating."
      0.0 "100% complained about the elevator."
    • 2.7 "Awful breakfast."
    • 2.7 "Quite uncomfortable."
      2.7 "73% said rooms were small."
      0.9 "Air conditioning was criticized by 91%."
      4.8 "52% thought it was too noisy."
      1.2 "88% didn't like the uncomfortable beds."
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    Overall rating

    7.0 Good
    based on 13 reviews
    • 9.4 "Terrific location."
    • 4.9 "Value below average."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
    • 2.2 "Horrible vibe."
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