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Scandic Sergel Plaza

Brunkebergstorg 9, 111 51 Stockholm, Stockholms Lan, Sweden
+46 851 726 300

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+46 851 726 300

Overall guest ratings

7.7/10 Good
based on 2,827 reviews

Review highlights

  • 9.5
  • 8.0
  • 4.4
  • 3.8

Nearby

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    Amenities

    • Wi-Fi
    • Meeting/Banquet facilities
    • Restaurant
    • Bar/Lounge
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 2,827 reviews
    • 9.5 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.0 "Great service."
      8.6 "86% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 7.9 "Good breakfast."
    • 7.9 "Internet works."
      10.0 "100% thought it was a great value."
    • 5.9 "Food is average."
      6.7 "Only 67% were satisfied with the menu."
    • 4.4 "Not very clean."
      4.3 "57% said rooms were dirty."
      4.5 "55% thought it was rather dirty."
      3.3 "Unclean dining area, according to 67%."
    • 3.8 "Rooms are not good."
      4.1 "59% didn't like the uncomfortable beds."
      0.5 "95% thought they were poorly maintained."
      4.3 "57% said rooms were dirty."
      3.6 "64% complained about the bathroom."
      3.0 "70% found problems with the furniture."
      0.9 "For 91%, the rooms looked old."
      0.4 "96% were disappointed with the minibar."
      1.0 "Air conditioning was criticized by 90%."
      0.0 "100% were unsatisfied with the kitchenette."
    • 3.3 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      4.8 "For 52%, the lobby entrance was sub-standard."
      0.0 "100% thought the facilities needed updating."
    • 2.8 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      4.8 "For 52%, the lobby entrance was sub-standard."
      3.8 "62% criticized the plain hotel."
      1.7 "83% didn't like the unstylish hotel."
    • 1.4 "Disappointing wellness & sports facilities."
      2.1 "79% didn't like the fitness area."
      0.0 "100% were unhappy with the sauna."
    View all review categories

    Overall rating

    7.7 Good
    based on 1,441 reviews
    • 9.2 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
    • 8.5 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 8.1 "Breakfast is good."
      9.1 "91% were happy with the price of the breakfast."
    • 7.7 "Internet works."
    • 6.0 "Food is average."
      6.7 "Only 67% were satisfied with the menu."
    • 4.4 "Not very clean."
      4.1 "59% said rooms were dirty."
      4.6 "54% thought it was rather dirty."
    • 3.2 "Awful rooms."
      3.9 "61% didn't like the uncomfortable beds."
      0.5 "95% thought they were poorly maintained."
      4.1 "59% said rooms were dirty."
      3.1 "69% complained about the bathroom."
      3.0 "70% found problems with the furniture."
      0.3 "97% were disappointed with the minibar."
      0.9 "For 91%, the rooms looked old."
      1.2 "Air conditioning was criticized by 88%."
    • 2.9 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      4.6 "For 54%, the lobby entrance was sub-standard."
    • 2.6 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      4.6 "For 54%, the lobby entrance was sub-standard."
    • 1.3 "Disappointing wellness & sports facilities."
    View all review categories

    Overall rating

    7.8 Good
    based on 848 reviews
    • 9.7 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 7.9 "Internet works."
    • 7.8 "Good breakfast."
    • 7.6 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 5.4 "Food is average."
    • 4.8 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
    • 4.4 "Not very clean."
      4.3 "57% said rooms were dirty."
      4.9 "51% thought it was rather dirty."
    • 3.9 "Rooms are not good."
      4.0 "60% didn't like the uncomfortable beds."
      0.5 "95% thought they were poorly maintained."
      4.3 "57% said rooms were dirty."
      3.6 "64% complained about the bathroom."
      1.3 "For 87%, the rooms looked old."
      0.6 "94% were disappointed with the minibar."
    • 3.6 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
    • 2.9 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
    View all review categories

    Overall rating

    6.5 Good
    based on 113 reviews
    • 9.5 "Terrific location."
    • 8.2 "Breakfast is good."
    • 8.1 "Great service."
    • 6.3 "Food is average."
    • 5.8 "Average value."
    • 4.7 "Not very comfortable."
    • 3.7 "Rooms are not good."
      0.4 "96% thought they were poorly maintained."
      3.7 "63% complained about the bathroom."
    • 2.8 "Horrible vibe."
    View all review categories

    Overall rating

    7.4 Good
    based on 424 reviews
    • 9.4 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 8.0 "Very good internet connection."
      7.1 "71% said the wifi quality was great."
    • 7.8 "Good breakfast."
    • 7.8 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 5.6 "Average value."
    • 4.1 "Not very clean."
      4.1 "59% said rooms were dirty."
    • 3.4 "Rooms are not good."
      4.2 "58% didn't like the uncomfortable beds."
      0.8 "For 92%, the rooms looked old."
      0.4 "96% were disappointed with the minibar."
      0.4 "96% thought they were poorly maintained."
      3.9 "61% complained about the bathroom."
      4.1 "59% said rooms were dirty."
      3.2 "68% found problems with the furniture."
    • 3.4 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
    • 2.8 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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