Overview

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Best Western Roker Hotel

Roker Terrace, Sunderland, SR6 9ND, United Kingdom
+44 191 567 1786

$80+

Overall guest ratings

8.0/10 Good
based on 1,168 reviews

Review highlights

  • 10.0
  • 9.4
  • 5.3
  • 5.3

Good to know

  • Stylish hotel
  • Great view

Nearby

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    About

    The Best Western Roker Hotel has been a landmark on the stunning North East coastline for decades and offers visits an unparalleled view of the sea. This classic hotel retains its traditional feel but with all the modern comforts, including rooms with state-of-the-art facilities. Guests can enjoy the many facilities including two very different - but equally as stunning - restaurants; Tavistock Italia and Tavistock Thai China which serve the best of Italian and Oriental cuisine. Luigi Khans restaurant is going to be closed on Christmas Day.

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    bestwestern.com

    Amenities

    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Coffee shop
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 1,168 reviews
    • 10.0 "Excellent pool."
    • 9.4 "Terrific location."
      8.2 "Great parking, according to 82%."
      10.0 "100% appreciated the closeness to the beach."
    • 7.7 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      8.1 "Housekeeping was great, according to 81%."
    • 7.3 "Good bar."
      10.0 "Delicious alcoholic drinks, according to 100%."
    • 6.3 "Breakfast is mediocre."
    • 5.3 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
      6.3 "63% thought the cleanliness of the hotel was average."
    • 5.3 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
      5.0 "Only 50% said rooms were clean enough."
      5.6 "For only 56%, the tv was ok."
      6.9 "69% thought the bathroom was big enough."
    • 4.0 "Not very comfortable."
      3.7 "63% said rooms were small."
      1.9 "81% thought it was too noisy."
      4.0 "Air conditioning was criticized by 60%."
    • 2.9 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 712 reviews
    • 9.7 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      8.3 "Great parking, according to 83%."
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 7.2 "Good bar."
      10.0 "Delicious alcoholic drinks, according to 100%."
    • 6.0 "Breakfast is mediocre."
    • 5.4 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      6.5 "65% thought the cleanliness of the hotel was average."
    • 5.2 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
      5.1 "Only 51% said rooms were clean enough."
      5.2 "Only 52% thought the shower was ok."
      5.6 "For only 56%, the tv was ok."
    • 3.8 "Not very comfortable."
      3.8 "62% said rooms were small."
      1.8 "82% thought it was too noisy."
      3.9 "Air conditioning was criticized by 61%."
    • 2.6 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 151 reviews
    • 9.2 "Terrific location."
    • 7.5 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.7 "Bar is ok."
    • 5.8 "Breakfast is mediocre."
    • 5.5 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
    • 5.2 "Average cleanliness."
    • 5.1 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 4.1 "Not very comfortable."
      1.7 "83% thought it was too noisy."
      3.6 "64% said rooms were small."
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    Overall rating

    8.1 Excellent
    based on 303 reviews
    • 9.3 "Terrific location."
      8.1 "Great parking, according to 81%."
      10.0 "100% appreciated the closeness to the beach."
    • 7.4 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 7.4 "Good bar."
    • 7.3 "Good vibe."
      7.5 "75% said it was a stylish hotel."
      7.6 "76% enjoyed the friendly atmosphere."
    • 6.5 "Breakfast is mediocre."
    • 5.0 "Average cleanliness."
      4.8 "52% said rooms were dirty."
    • 4.7 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      4.8 "52% said rooms were dirty."
      1.1 "89% thought they were poorly maintained."
      4.4 "56% had problems with the shower."
      3.8 "62% said rooms were small."
      4.7 "53% found problems with the furniture."
    • 4.2 "Not very comfortable."
      3.8 "62% said rooms were small."
      2.0 "80% thought it was too noisy."
    • 3.1 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Stylish hotel"
    "Great view"
    data provided by TrustYou

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