Overview

Prices are in Australian Dollars. close

×
Your browser will soon be unsupported by KAYAK.
Update now and keep on travelling with us!

Novotel Surabaya Hotel & Suites

Jalan Ngagel 173-175, Surabaya 60246, Indonesia
+62 315 018 900

$54+

Thu 8/12 Check in
Fri 9/12 Check out

Overall guest ratings

7.8/10 Good
based on 1,670 reviews

Review highlights

  • 8.3
  • 7.3
  • 5.8
  • 5.6

Good to know

  • Clean hotel facilities
  • Friendly atmosphere

Nearby

    show all

    About

    Like an oasis in the heart of an urban landscape, Novotel Surabaya Hotel & Suites is a unique 4-star resort in Surabaya's business district. Holidaymakers and business guests alike will be enchanted by the landscape gardens, outdoor pools and numerous facilities such as conferencing facilities, a fitness center, outdoor pool, sauna, Jacuzzi, tennis courts, basketball facilities, a Kids Club, Mini Outbound & Animal Conservatory. With the city on your doorstep, prepare for an exciting stay at Novotel.

    Less More accorhotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Internet
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Free parking
    • Non-smoking rooms available
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Child pool
    • Coffee shop
    • Safe
    • Sauna
    • Pets not allowed
    • Storage available
    • Wedding services
    • Outdoor tennis
    • Terrace/Patio
    • Grill
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 1,670 reviews
    • 8.3 "Location is great."
    • 7.3 "Good amenities."
    • 7.2 "Good service."
    • 6.7 "Breakfast is mediocre."
    • 6.1 "Vibe was decent."
    • 5.8 "Average value."
    • 5.6 "Average cleanliness."
    • 5.6 "Food is average."
    • 3.3 "Internet is poor."
    View all review categories

    Overall rating

    7.3 Good
    based on 250 reviews
    • 8.5 "Location is great."
    • 7.3 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 7.1 "Good breakfast."
    • 6.0 "Rooms are ok."
    • 5.9 "Average value."

    Overall rating

    7.2 Good
    based on 951 reviews
    • 8.2 "Location is great."
    • 7.8 "Good pool."
    • 7.5 "High comfort."
      9.5 "95% thought rooms were spacious."
    • 7.2 "Good amenities."
      8.8 "88% found the grounds to be nice."
    • 6.5 "Breakfast is mediocre."
    • 6.5 "Service is ok."
      5.8 "Only 58% thought the service was professional."
    • 6.0 "Average value."
    • 5.9 "Rooms are ok."
    • 4.7 "Not very clean."
      4.8 "52% said rooms were dirty."
      2.3 "Dirty pool, said 77%."
      2.7 "73% said the bathroom was dirty."
    • 3.5 "Internet is poor."
    View all review categories

    Overall rating

    6.9 Good
    based on 300 reviews
    • 8.5 "Location is great."
    • 7.3 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 7.2 "Good amenities."
      8.7 "87% found the grounds to be nice."
    • 6.7 "Breakfast is mediocre."
    • 6.4 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
    • 6.0 "Average value."
    • 5.9 "Vibe was decent."
    • 5.6 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 2.8 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.5 Good
    based on 167 reviews
    • 8.4 "Location is great."
    • 7.3 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 7.0 "Good amenities."
      8.0 "80% found the grounds to be nice."
    • 6.7 "Breakfast is mediocre."
    • 6.0 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
    • 5.7 "Average value."
    • 5.4 "Vibe was decent."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean hotel facilities"
    "Friendly atmosphere"
    data provided by TrustYou

    Recent reviews


    Photos
    Map

    Map

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close