Overview

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Great Western Resort Serpong Hotel & Convention Center

JL. MH Thamrin KM 2.7, Tangerang, Indonesia
+62 5575 8181

$38+

Overall guest ratings

7.0/10 Good
based on 230 reviews

Review highlights

  • 5.9
  • 4.8
  • 4.6
  • 4.4

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    Amenities

    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Fitness centre
    • Free parking
    • Pool table
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    based on 230 reviews
    • 5.9 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
    • 4.8 "Inconvenient location."
    • 4.6 "Service is below average."
    • 4.4 "Disappointing food."
    • 4.1 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 2.4 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
      0.0 "Dirty pool, said 100%."
      1.3 "87% said the bathroom was dirty."
      2.9 "71% thought it was rather dirty."
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    Overall rating

    7.7 Good
    based on 20 reviews
    • 5.7 "Rooms are ok."

    Overall rating

    6.5 Good
    based on 154 reviews
    • 5.7 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
    • 4.7 "Inconvenient location."
    • 4.7 "Service is below average."
    • 4.6 "Disappointing food."
    • 3.6 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
    • 2.0 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
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    Overall rating

    7.3 Good
    based on 55 reviews
    • 6.2 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
    • 5.6 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
    • 4.6 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 2.3 "Generally quite dirty."
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