Reviews for Thrifty in Baltimore
- All reviews 100%
22 Aug 2017
Pretty Good -
Pros: The car was clean and worked well enough, if not very nice. The EZPass was a good purchase, convenient add-on. The check out agent in Baltimore (once I actually got helped), was efficient and helpful and did not try to push any unnecessary extras on me.
Cons: Had a long wait in Baltimore to get helped. Actual price with gas and taxes and all was quite a bit higher than original quote.
8 Aug 2017
Affordable & easy
Pros: The car we wanted was clean and available.
1 Aug 2017
Cons: It was very complicated to change the name of the driver of the car at the counter and involved us trying to call our reservation agent. We ended up cancelling and making a new reservation- why do car rentals need to be so complicated?
19 Jul 2017
Pros: The car itself was clean and comfortable.
Cons: There was only one agent to help customers so it took awhile to get our car. There was no one to help us pick out our car. The gas tank was only 3/4 full while the paperwork said the gas was full. We noticed this after we drove out of the garage. Shame on us.