Overview

Prices are in Australian Dollars. close

Novotel Twin Waters Resort Sunshine Coast

Ocean Drive Sunshine Coast, Twin Waters, QLD 4564, Australia
+61 754 488 000

$155+

Overall guest ratings

7.8/10 Good
based on 1,500 reviews

Review highlights

  • 8.6
  • 8.4
  • 4.9
  • 4.9

Good to know

  • Great reception
  • Recreation staff is nice

Nearby

    show all

    About

    Unwind between river and ocean in family-friendly 4-star comfort at Novotel Twin Waters Resort Sunshine Coast. Start your day fresh with a lavish buffet breakfast overlooking the lagoon. Indulge yourself with a luxurious spa treatment while the kids have fun on the floating trampoline, kayaking or in the pool at Novotel.

    Less More
    accorhotels.com

    Amenities

    • Fitness centre
    • ATM on-site
    • Wi-Fi
    • Gift shop
    • Bicycle hire
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Terrace/Patio
    • Facilities for disabled guests
    • Business centre
    • Laundry facilities
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • No smoking
    • Beauty salon
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 1,500 reviews
    • 8.6 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      7.7 "77% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.5 "95% said the recreation staff was great."
      7.6 "76% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      8.0 "Excellent childcare, thought 80%."
    • 6.7 "Breakfast is mediocre."
    • 6.6 "Pool is mediocre."
    • 5.1 "Vibe was decent."
      5.6 "56% considered the lobby entrance to be so-so."
    • 4.9 "Not very comfortable."
      4.5 "55% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
    • 4.9 "Value below average."
      2.0 "The price was too high for 80%."
      4.0 "60% said the breakfast was too expensive."
      3.8 "62% thought it was overpriced."
    • 4.4 "Rooms are not good."
      3.2 "68% said rooms were dirty."
      2.7 "73% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      0.7 "For 93%, the rooms looked old."
      0.7 "Air conditioning was criticized by 93%."
      1.1 "89% said the bathroom was dirty."
      1.9 "81% had problems with the shower."
      1.3 "87% found problems with the furniture."
      4.0 "60% were unsatisfied with the kitchenette."
      1.3 "87% thought the tv was sub-standard."
    • 3.1 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
      2.4 "76% thought it was rather dirty."
    • 3.0 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
      3.8 "62% thought it was overpriced."
    View all review categories

    Overall rating

    7.6 Good
    based on 810 reviews
    • 8.8 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      9.5 "95% said the recreation staff was great."
      8.3 "83% thought the service was very professional."
    • 6.9 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 6.1 "Breakfast is mediocre."
    • 5.0 "Food is average."
      3.8 "62% did not like what was on the menu."
      1.7 "The price was too high for 83%."
    • 4.8 "Not very comfortable."
      4.2 "58% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
    • 4.7 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 4.4 "Value below average."
      1.7 "The price was too high for 83%."
      3.7 "63% thought it was overpriced."
      3.4 "66% said the breakfast was too expensive."
    • 3.7 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      3.0 "70% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      0.6 "Air conditioning was criticized by 94%."
      2.0 "80% had problems with the shower."
      0.6 "For 94%, the rooms looked old."
      1.3 "87% found problems with the furniture."
      1.0 "90% said the bathroom was dirty."
      4.2 "58% were disappointed with the minibar."
      1.2 "88% thought the tv was sub-standard."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 570 reviews
    • 8.5 "Great service."
      9.6 "96% said the recreation staff was great."
      8.9 "89% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 8.5 "Location is great."
    • 6.7 "Pool is mediocre."
    • 6.6 "Breakfast is mediocre."
    • 5.4 "Bar is ok."
    • 4.8 "Not very comfortable."
      4.6 "54% thought it was too noisy."
    • 4.6 "Value below average."
      1.8 "The price was too high for 82%."
    • 4.4 "Disappointing food."
      3.4 "66% did not like what was on the menu."
      1.8 "The price was too high for 82%."
    • 4.3 "Rooms are not good."
      3.4 "66% said rooms were dirty."
      2.9 "71% complained about the bathroom."
      1.7 "83% said the bathroom was dirty."
      0.9 "91% thought they were poorly maintained."
    • 3.4 "Not very clean."
      3.4 "66% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
      2.6 "74% thought it was rather dirty."
    View all review categories

    Overall rating

    7.7 Good
    based on 15 reviews
    • 4.1 "Rooms are not good."

    Overall rating

    7.6 Good
    based on 105 reviews
    • 8.7 "Location is great."
    • 8.1 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 7.1 "Good amenities."
    • 5.3 "Average comfort."
      5.6 "Beds were acceptable for 56%."
    • 5.1 "Food is average."
    • 4.6 "Rooms are not good."
      3.2 "68% said rooms were dirty."
      2.7 "73% complained about the bathroom."
    • 4.5 "Value below average."
    • 3.0 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
    View all review categories
    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great reception"
    "Recreation staff is nice"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    More

    Photos
    Map

    Map