Overview

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Novotel Twin Waters Resort Sunshine Coast

Ocean Drive Sunshine Coast, Twin Waters, QLD 4564, Australia
+61 754 488 000

$148+

Overall guest ratings

7.8/10 Good
based on 1,394 reviews

Review highlights

  • 8.4
  • 8.1
  • 4.7
  • 4.5

Good to know

  • Friendly service
  • Recreation staff is nice

Nearby

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    About

    Unwind between river and ocean in family-friendly 4-star comfort at Novotel Twin Waters Resort Sunshine Coast. Start your day fresh with a lavish buffet breakfast overlooking the lagoon. Indulge yourself with a luxurious spa treatment while the kids have fun on the floating trampoline, kayaking or in the pool at Novotel.

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    accorhotels.com

    Amenities

    • Fitness centre
    • ATM on-site
    • Wi-Fi
    • Gift shop
    • Bicycle hire
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Terrace/Patio
    • Facilities for disabled guests
    • Business centre
    • Laundry facilities
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Golf
    • No smoking
    • Beauty salon
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Private beach
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 1,394 reviews
    • 8.4 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      9.2 "92% liked the proximity to sightseeing."
      7.1 "71% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
    • 8.1 "Great service."
      8.3 "83% found the staff to be very friendly."
      9.7 "97% said the recreation staff was great."
      7.1 "71% said the reception staff was great."
      7.5 "Excellent childcare, thought 75%."
    • 6.6 "Breakfast is mediocre."
    • 5.9 "Pool is mediocre."
    • 5.6 "Bar is ok."
    • 4.7 "Value below average."
      2.0 "The price was too high for 80%."
      4.4 "56% said the breakfast was too expensive."
    • 4.5 "Rooms are not good."
      3.9 "61% said rooms were dirty."
      2.2 "78% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      1.6 "84% said the bathroom was dirty."
      0.9 "For 91%, the rooms looked old."
      1.0 "Air conditioning was criticized by 90%."
      1.8 "82% had problems with the shower."
      1.4 "86% found problems with the furniture."
      3.3 "67% were disappointed with the minibar."
      1.3 "87% thought the tv was sub-standard."
    • 4.2 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
      3.4 "For 66%, the lobby entrance was sub-standard."
    • 4.0 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.6 "Not very clean."
      3.9 "61% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
      2.1 "79% thought it was rather dirty."
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    Overall rating

    7.6 Good
    based on 724 reviews
    • 8.8 "Beach is lovely."
      9.6 "Beach sports facilities are great, according to 96%."
    • 8.7 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
    • 7.7 "Good service."
      8.2 "82% found the staff to be very friendly."
      9.7 "97% said the recreation staff was great."
    • 6.0 "Breakfast is mediocre."
    • 5.0 "Food is average."
      4.0 "60% did not like what was on the menu."
      1.7 "The price was too high for 83%."
    • 4.8 "Not very comfortable."
      3.7 "63% thought it was too noisy."
      0.8 "Air conditioning was criticized by 92%."
    • 4.4 "Value below average."
      1.7 "The price was too high for 83%."
      3.8 "62% said the breakfast was too expensive."
    • 4.0 "Internet is poor."
    • 3.9 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      3.7 "63% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      0.8 "Air conditioning was criticized by 92%."
      0.7 "For 93%, the rooms looked old."
      1.9 "81% had problems with the shower."
      1.3 "87% found problems with the furniture."
      1.3 "87% said the bathroom was dirty."
      3.4 "66% were disappointed with the minibar."
      1.2 "88% thought the tv was sub-standard."
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    Overall rating

    8.0 Good
    based on 543 reviews
    • 8.5 "Great service."
      9.8 "98% said the recreation staff was great."
      8.3 "83% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 8.2 "Location is great."
    • 6.6 "Breakfast is mediocre."
    • 6.1 "Pool is mediocre."
    • 5.0 "Average comfort."
      5.4 "Beds were acceptable for 54%."
    • 4.5 "Value below average."
      1.8 "The price was too high for 82%."
    • 4.5 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 4.5 "Rooms are not good."
      4.1 "59% said rooms were dirty."
      2.6 "74% complained about the bathroom."
      2.3 "77% said the bathroom was dirty."
      1.2 "88% thought they were poorly maintained."
    • 4.3 "Disappointing food."
      3.6 "64% did not like what was on the menu."
      1.8 "The price was too high for 82%."
    • 3.8 "Not very clean."
      4.1 "59% said rooms were dirty."
      2.3 "77% said the bathroom was dirty."
      2.3 "77% thought it was rather dirty."
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    Overall rating

    7.6 Good
    based on 13 reviews
    • 4.5 "Rooms are not good."

    Overall rating

    7.6 Good
    based on 111 reviews
    • 8.6 "Location is great."
    • 7.9 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 7.1 "Good amenities."
    • 6.4 "Breakfast is mediocre."
    • 5.3 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 5.1 "Food is average."
    • 4.8 "Rooms are not good."
      3.8 "62% said rooms were dirty."
      2.2 "78% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
    • 4.4 "Value below average."
    • 3.2 "Generally quite dirty."
      3.8 "62% said rooms were dirty."
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    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    "Recreation staff is nice"
    data provided by TrustYou

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