Overview

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Novotel Twin Waters Resort Sunshine Coast

Ocean Drive Sunshine Coast, Twin Waters, QLD 4564, Australia
+61 754 488 000

$108+

Overall guest ratings

7.9/10 Good
based on 1,592 reviews

Review highlights

  • 8.5
  • 7.5
  • 4.8
  • 4.8

Good to know

  • Pleasant hotel grounds
  • Friendly atmosphere

Nearby

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    About

    Unwind between river and ocean in family-friendly 4-star comfort at Novotel Twin Waters Resort Sunshine Coast. Start your day fresh with a lavish buffet breakfast overlooking the lagoon. Indulge yourself with a luxurious spa treatment while the kids have fun on the floating trampoline, kayaking or in the pool at Novotel.

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    accorhotels.com

    Amenities

    • Fitness centre
    • ATM on-site
    • Wi-Fi
    • Gift shop
    • Bicycle hire
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Terrace/Patio
    • Facilities for disabled guests
    • Business centre
    • Laundry facilities
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Golf
    • No smoking
    • Beauty salon
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Private beach
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 1,592 reviews
    • 8.5 "Location is great."
      9.9 "99% appreciated the closeness to the beach."
      10.0 "Good access to the airport, said 100%."
    • 7.5 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      8.5 "Excellent childcare, thought 85%."
    • 6.9 "Breakfast is mediocre."
    • 6.5 "Vibe was decent."
      5.5 "Only 55% thought, the hotel was stylish."
    • 5.8 "Pool is mediocre."
    • 4.8 "Value below average."
      1.9 "The price was too high for 81%."
      4.4 "56% said the breakfast was too expensive."
      3.0 "70% thought it was overpriced."
    • 4.8 "Disappointing food."
      1.9 "The price was too high for 81%."
      4.2 "58% did not like what was on the menu."
      1.4 "For 86%, the dining experience was not enjoyable."
      1.3 "Unclean dining area, according to 87%."
    • 4.3 "Rooms are not good."
      4.2 "58% said rooms were dirty."
      1.9 "81% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      1.1 "For 89%, the rooms looked old."
      1.0 "90% said the bathroom was dirty."
      0.4 "Air conditioning was criticized by 96%."
      2.4 "76% had problems with the shower."
      0.8 "92% found problems with the furniture."
      1.4 "86% were disappointed with the minibar."
      0.5 "95% thought the tv was sub-standard."
      3.1 "69% were unsatisfied with the kitchenette."
    • 4.0 "Not very clean."
      4.2 "58% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
      3.3 "67% thought it was rather dirty."
      1.3 "Unclean dining area, according to 87%."
    • 1.8 "Disappointing internet connection."
      3.0 "70% thought it was overpriced."
      0.0 "100% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    based on 811 reviews
    • 8.6 "Location is great."
      9.9 "99% appreciated the closeness to the beach."
    • 7.4 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 6.7 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 6.3 "Breakfast is mediocre."
    • 5.5 "Bar is ok."
    • 4.9 "Disappointing food."
      4.3 "57% did not like what was on the menu."
      1.6 "The price was too high for 84%."
    • 4.5 "Value below average."
      1.6 "The price was too high for 84%."
      2.8 "72% thought it was overpriced."
      3.8 "62% said the breakfast was too expensive."
    • 4.5 "Not very comfortable."
      4.2 "58% thought it was too noisy."
      0.3 "Air conditioning was criticized by 97%."
    • 3.6 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      3.5 "65% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      0.3 "Air conditioning was criticized by 97%."
      2.4 "76% had problems with the shower."
      0.9 "For 91%, the rooms looked old."
      0.8 "92% found problems with the furniture."
      0.8 "92% said the bathroom was dirty."
      1.8 "82% were disappointed with the minibar."
      0.4 "96% thought the tv was sub-standard."
    • 3.2 "Generally quite dirty."
      3.5 "65% said rooms were dirty."
      0.8 "92% said the bathroom was dirty."
      2.8 "72% thought it was rather dirty."
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    Overall rating

    8.1 Excellent
    based on 636 reviews
    • 8.2 "Location is great."
    • 7.7 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 7.2 "Good vibe."
      9.4 "94% enjoyed the friendly atmosphere."
    • 7.2 "Good amenities."
      8.8 "88% found the grounds to be nice."
    • 6.6 "Breakfast is mediocre."
    • 5.0 "Average comfort."
      4.4 "56% thought it was too noisy."
    • 4.4 "Value below average."
      1.9 "The price was too high for 81%."
    • 4.2 "Rooms are not good."
      4.0 "60% said rooms were dirty."
      2.0 "80% complained about the bathroom."
      1.3 "87% said the bathroom was dirty."
      1.1 "89% thought they were poorly maintained."
    • 4.0 "Disappointing food."
      1.9 "The price was too high for 81%."
      3.7 "63% did not like what was on the menu."
    • 3.8 "Not very clean."
      4.0 "60% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
      3.3 "67% thought it was rather dirty."
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    Overall rating

    7.7 Good
    based on 15 reviews
    • 4.2 "Rooms are not good."

    Overall rating

    7.9 Good
    based on 127 reviews
    • 8.6 "Location is great."
    • 7.4 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 7.0 "Good amenities."
    • 6.3 "Breakfast is mediocre."
    • 5.1 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 4.8 "Disappointing food."
    • 4.6 "Rooms are not good."
      4.1 "59% said rooms were dirty."
      1.4 "86% thought they were poorly maintained."
      2.1 "79% complained about the bathroom."
    • 4.6 "Value below average."
    • 3.7 "Not very clean."
      4.1 "59% said rooms were dirty."
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    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Pleasant hotel grounds"
    "Friendly atmosphere"
    data provided by TrustYou

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