Overview

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Holiday Inn Waterloo (Seneca Falls)

2468 Mound Road, Waterloo, NY 13165-0149, United States
+1 315 539 5011

$105+

Overall guest ratings

7.8/10 Good
based on 423 reviews

Review highlights

  • 8.7
  • 8.6
  • 6.5
  • 4.7

Good to know

  • Clean rooms
  • Comfortable beds
  • Friendly service
  • Professional service

Nearby

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    About

    Finger Lakes Area Hotel in the midst of Wine Country. The Holiday Inn is close to an array of attractions, including over 80 area wineries, breweries and cheeseries on Cayuga and Seneca Lakes. Business and leisure travelers love that our Holiday Inn® Waterloo Seneca Falls NY is only a mile and a half from downtown Waterloo or Seneca Falls and just minutes from Interstate 90 located right on Route 414. Exciting outdoor activities and historic attractions await our guests, our hotel patrons can visit the Harriet Tubman house for a lesson in American history and see first-hand where The Moses of Her People lived in freedom after slavery. In addition, the nearby Montezuma Wildlife Refuge has observation areas, walking trails and wildlife drives, which provide a fun and entertaining experience for kids and adults. For the business traveler, our hotel provides free high-speed Internet access, fax, print and copy services. We also have over 9,000 square feet of meeting space, allowing you to easily host an event. Our hotel's extra perks, such as Our Heritage Cafe where kids eat free and Buoy Lounge, are what truly make us stand out from area hotels. You can relax and enjoy your vacation by visiting our seasonal, heated outdoor pool open from Memorial Day through Labor Day, a state-of-the-art fitness center with a dry sauna. Make your reservations today to enjoy a great stay in the Finger Lakes!

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Child pool
    • Free Internet
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 423 reviews
    • 8.7 "Location is great."
      10.0 "100% liked the proximity to shopping."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      7.8 "Housekeeping was great, according to 78%."
    • 6.5 "Rooms are ok."
      6.0 "60% thought the kitchenette was ok."
    • 5.8 "Average value."
    • 5.3 "Breakfast is mediocre."
    • 4.7 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      2.1 "For 79%, the lobby entrance was sub-standard."
    • 3.8 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
      2.1 "For 79%, the lobby entrance was sub-standard."
    • 2.9 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    based on 241 reviews
    • 8.9 "Location is great."
    • 8.6 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 6.9 "Average comfort."
    • 6.9 "Average cleanliness."
    • 6.3 "Food is average."
    • 6.1 "Rooms are ok."
    • 5.5 "Average value."
    • 5.3 "Breakfast is mediocre."
    • 3.7 "Vibe wasn't good."
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    Overall rating

    7.8 Good
    based on 156 reviews
    • 8.7 "Pool is good."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.7 "Location is great."
    • 7.6 "High comfort."
      8.5 "85% said the beds were comfortable."
      8.5 "85% thought rooms were spacious."
    • 7.5 "Good cleanliness."
      7.6 "76% said rooms were clean."
    • 6.9 "Rooms are ok."
    • 6.0 "Average value."
    • 5.9 "Food is average."
    • 5.1 "Breakfast is mediocre."
    • 4.5 "Bad amenities."
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    Overall rating

    8.3 Excellent
    based on 25 reviews
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.0 "High comfort."
    • 6.5 "Rooms are ok."
    • 3.5 "Vibe wasn't good."
    Good to know
    "Clean rooms"
    "Comfortable beds"
    "Friendly service"
    "Professional service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    finger lakes
    hot tub was indoors
    premium outlet
    waterloo
    close to outlet
    onsite restaurant and bar
    tennis court
    bugs on bathroom
    room because the carpet was so old
    sugar and creamer
    reservation with booking
    clerk was very helpful

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