Overview

Clarion Hotel & Aqua Lagoon Waterpark

1080 Riverdale Street, West Springfield, MA 01089-4607, United States
+1 413 781 8750

$116+

Overall guest ratings

7.3/10 Good
based on 450 reviews

Review highlights

  • 8.8
  • 7.8
  • 7.7
  • 5.4

Nearby

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    About

    Get together at the Clarion Hotel and Aqua Lagoon Waterpark hotel in West Springfield, MA. Located off Interstate 91 and the Massachusetts Turnpike, nearby destinations include Old New-Gate Prison and Copper Mine, Naismith Memorial Basketball Hall of Fame, Yankee Candle Store, Springfield College and Volleyball Hall of Fame. Bradley International Airport and MassMutual Center Arena and Convention Center are also close. Enjoy amenities like free WiFi, fitness center, game room, guest laundry facilities and an indoor waterpark. Guest rooms include a flat-screen TV, coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Guest must be 21 years or older to check-in. Valid identification will be required for all check-ins. The following fees and deposits are charged by the property at time of service, check-in. Deposit: USD 100 per stay. Poolside Rooms include Microwaves Refrigerators, all other rooms upon request only.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Laundry service
    • Game room
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Pool table
    • Non-smoking rooms available
    • Cribs available
    • Laundry facilities
    • Meeting/Banquet facilities
    • Indoor pool
    • Pets not allowed
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    Reviews

    Guest reviews

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    Overall rating

    7.3 Good
    based on 450 reviews
    • 8.8 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 7.8 "Good location."
      7.3 "73% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.0 "Easily accessible by car, said 80%."
    • 7.7 "Good service."
      8.3 "83% found the staff to be very friendly."
      10.0 "Lovely bar service, according to 100%."
      10.0 "Housekeeping was great, according to 100%."
    • 6.0 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
      6.8 "Beds were acceptable for 68%."
      6.0 "Only 60% said the rooms were modern."
    • 5.9 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      5.7 "57% thought the cleanliness of the hotel was average."
    • 5.4 "Average value."
    • 4.7 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      2.3 "For 77%, the lobby entrance was sub-standard."
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    Overall rating

    7.1 Good
    based on 49 reviews
    • 8.5 "Breakfast is good."
    • 7.8 "Good location."
    • 7.7 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 6.7 "Average comfort."
    • 6.2 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 6.0 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.5 "Average value."
    • 5.0 "Pool is mediocre."
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    Overall rating

    7.2 Good
    based on 396 reviews
    • 9.0 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 7.8 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 7.7 "Good location."
    • 6.2 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
      6.9 "Beds were acceptable for 69%."
    • 5.9 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      5.7 "57% thought the cleanliness of the hotel was average."
    • 5.5 "Average value."
    • 5.0 "Average amenities."
      6.4 "64% found the grounds not bad."
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    Overall rating

    7.2 Good
    based on 4 reviews
    • 6.2 "Rooms are ok."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
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