Overview

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Chateau Tongariro Hotel
Top Casino Hotel

State Highway 48, Whakapapa Village 3951, New Zealand
+64 7892 3809

$283+

Overall guest ratings

8.4/10 Excellent
based on 1,529 reviews

Review highlights

  • 9.3
  • 8.4
  • 6.3
  • 4.4

Good to know

  • Stylish hotel
  • Great menu
  • Friendly atmosphere

Nearby

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    About

    A great stay at Chateau Tongariro Hotel in Tongariro National Park can include a round of golf at the 9-hole course. You can splash around at the indoor pool, visit one of the 2 restaurants for a bite to eat, or unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include a fitness center and a sauna, and rooms offer LCD TVs and refrigerators.

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    Amenities

    • Wi-Fi
    • Parking
    • Fitness centre
    • Facilities for disabled guests
    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Indoor pool
    • Skiing
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Pool table
    • Storage available
    • Business centre
    • Concierge service
    • Golf
    • Coffee shop
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 1,529 reviews
    • 9.3 "Terrific location."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      8.6 "86% found the restaurant service to be one of the best."
      9.2 "92% said the recreation staff was great."
      8.8 "Management was excellent, said 88%."
    • 8.0 "Breakfast is good."
    • 7.0 "Tasty food."
      8.2 "82% loved the menu selection."
      8.9 "89% enjoyed the snacks that were offered."
    • 6.7 "Vibe was decent."
    • 6.3 "Average amenities."
      6.4 "64% thought the building was acceptable."
      6.3 "63% said the architecture was not spectacular."
      5.4 "54% found the grounds not bad."
    • 4.4 "Wellness & sports facilities were not very nice."
      4.9 "51% were unhappy with the sauna."
    • 4.1 "Value below average."
      2.0 "The price was too high for 80%."
    • 3.7 "Pool is below average."
    • 2.1 "Disappointing internet connection."
      0.9 "91% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    based on 1,238 reviews
    • 9.1 "Terrific location."
      8.6 "86% liked the proximity to sightseeing."
    • 8.3 "Breakfast is good."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      8.6 "86% found the restaurant service to be one of the best."
      8.7 "87% said the recreation staff was great."
    • 7.1 "Good vibe."
      9.5 "95% enjoyed the friendly atmosphere."
      7.5 "75% said it was a stylish hotel."
      7.7 "77% enjoyed the lobby entrance."
      8.2 "82% thought the hotel was luxurious."
    • 6.9 "Food is average."
    • 6.6 "Average amenities."
      6.8 "68% thought the building was acceptable."
      6.5 "65% said the architecture was not spectacular."
    • 4.4 "Wellness & sports facilities were not very nice."
      4.7 "53% were unhappy with the sauna."
    • 4.2 "Pool is below average."
    • 4.0 "Value below average."
      1.8 "The price was too high for 82%."
      4.9 "51% thought it was overpriced."
    • 1.9 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."
      4.9 "51% thought it was overpriced."
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    Overall rating

    8.3 Excellent
    based on 214 reviews
    • 9.4 "Terrific location."
    • 7.9 "Good service."
      9.2 "92% found the staff to be very friendly."
    • 7.8 "Good breakfast."
    • 7.0 "Tasty food."
    • 6.3 "Vibe was decent."
      6.8 "68% considered the lobby entrance to be so-so."
    • 6.3 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.2 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      6.6 "Only 66% said rooms were clean enough."
    • 4.0 "Value below average."
      1.7 "The price was too high for 83%."
    • 4.0 "Wellness & sports facilities were not very nice."
      4.4 "56% were unhappy with the sauna."
    • 3.2 "Horrible pool."
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    Overall rating

    8.2 Excellent
    based on 76 reviews
    • 9.5 "Terrific location."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.9 "Good breakfast."
    • 7.0 "Tasty food."
    • 6.8 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 6.8 "Vibe was decent."
    • 6.3 "Rooms are ok."
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    Hotel type
    Casino Hotel
    Guests think this is a perfect casino hotel.
    Good to know
    "Stylish hotel"
    "Great menu"
    "Friendly atmosphere"
    data provided by TrustYou

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