Overview

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Best Western PLUS Alpen Resort Hotel

Spissstrasse 52, 3920 Zermatt, Valais, Switzerland
+41 27 966 30 00

$115+

Overall guest ratings

8.3/10 Excellent
based on 1,322 reviews

Review highlights

  • 10.0
  • 9.2
  • 8.9
  • 6.7

Nearby

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    About

    The BEST WESTERN PLUS Alpen Resort Hotel is a modern first-class resort, situated near the railway station in the traffic-free Zermatt, Gornergrat station and ski lifts. All our comfort rooms have a balcony with view of the famous Matterhorn. The restaurant features excellent food and a large wine card. Start your day with our complimentary full breakfast. We have an indoor pool, sauna, a seasonal salt water pool (33°C) massage service, tennis court and other ways to have fun. Our rooms feature a flat screen cable television with more than 100 channels, bathtub, hairdryer and mini-bar. Enjoy your stay. A city tax of 2.50 CHF per person, per day is to be paid directly at the hotel.

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    bestwestern.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Room service
    • Game room
    • Hot tub
    • Indoor pool
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Safe
    • Sauna
    • Playground
    • Ski storage
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry service
    • Pets not allowed
    • Train station shuttle
    • Ski-in/Ski-out
    • Steam room
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 1,322 reviews
    • 10.0 "Incredible bar."
    • 9.2 "Terrific location."
      9.6 "96% thought it was easy to get to the train station."
      7.5 "Near to public transport, according to 75%."
    • 8.9 "Pool is good."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.0 "80% were happy with the shuttle service."
      10.0 "100% found the restaurant service to be one of the best."
    • 8.1 "Breakfast is good."
      7.5 "75% were happy with the price of the breakfast."
    • 6.7 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 6.5 "Vibe was decent."
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    Overall rating

    8.4 Excellent
    based on 568 reviews
    • 8.9 "Location is great."
      9.6 "96% thought it was easy to get to the train station."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 8.2 "Breakfast is good."
    • 8.0 "Generally very clean."
      7.6 "76% said rooms were clean."
    • 7.6 "High comfort."
      9.7 "97% thought rooms were spacious."
    • 6.5 "Vibe was decent."
      5.1 "Only 51% thought, the hotel was modern."
    • 6.5 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
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    Overall rating

    8.2 Excellent
    based on 568 reviews
    • 9.1 "Terrific location."
      9.4 "94% thought it was easy to get to the train station."
    • 8.9 "Pool is good."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 8.0 "Generally very clean."
      7.7 "77% said rooms were clean."
      8.9 "89% thought it was clean."
    • 8.0 "Breakfast is good."
    • 6.5 "Vibe was decent."

    Overall rating

    8.6 Excellent
    based on 185 reviews
    • 9.3 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.2 "Breakfast is good."
    • 7.9 "High value."
    • 7.7 "Nice rooms."
      9.8 "98% thought rooms were spacious."
      7.4 "74% said rooms were clean."
    • 6.0 "Vibe was decent."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    data provided by TrustYou

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