Overview

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Hotel Albatros Zermatt
Best Service Friendliness

Steinmattstrasse 93, 3920 Zermatt, Valais, Switzerland
+41 27 966 80 60

$348+

Overall guest ratings

9.1/10 Excellent
based on 269 reviews

Review highlights

  • 10.0
  • 9.4
  • 9.4
  • 6.7

Good to know

  • Good management
  • Great reception
  • Friendly service
  • Very quiet

Nearby

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    About

    Featuring ice skating, Hotel Albatros Zermatt is a great choice for your ski vacation in Zermatt. You can enjoy après-ski drinks at the bar/lounge and the sauna makes for a relaxing end to a day on the slopes. A steam room and a terrace are offered, and rooms at this upscale hotel get the details right with bathrobes and slippers. Ski passes and storage are also available.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Internet
    • Currency exchange on-site
    • Room service
    • Hot tub
    • Skiing (downhill)
    • No smoking
    • Bar/Lounge
    • Express check out
    • Safe
    • Sauna
    • Ski storage
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    based on 269 reviews
    • 10.0 "Excellent amenities."
      10.0 "100% thought the building was wonderful."
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      8.5 "Management was excellent, said 85%."
      10.0 "100% thought the service was very professional."
    • 9.4 "Terrific location."
    • 9.0 "Excellent breakfast."
    • 8.8 "Rooms are great."
      10.0 "100% thought the view was good."
      10.0 "100% thought rooms were spacious."
      10.0 "100% said rooms were clean."
      10.0 "100% enjoyed the balcony."
      10.0 "100% were happy with the bathroom."
    • 6.7 "Food is average."

    Overall rating

    9.1 Excellent
    based on 204 reviews
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      8.8 "Management was excellent, said 88%."
      10.0 "100% thought the service was very professional."
    • 9.4 "Terrific location."
    • 9.2 "Excellent breakfast."
    • 8.6 "Rooms are great."
      7.0 "70% said the beds were comfortable."
      10.0 "100% thought the view was good."
      10.0 "100% thought rooms were spacious."
    • 8.6 "Comfort level is high."
      7.0 "70% said the beds were comfortable."
      10.0 "100% thought rooms were spacious."
    • 6.3 "Food is average."

    Overall rating

    9.1 Excellent
    based on 37 reviews
    • 9.5 "Terrific location."
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.0 "Excellent breakfast."
    • 8.6 "Rooms are great."
    • 8.3 "Comfort level is high."

    Overall rating

    9.3 Excellent
    based on 26 reviews
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.5 "Terrific location."
    • 9.0 "Rooms are outstanding."
    • 8.3 "Good value."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Good management"
    "Great reception"
    "Friendly service"
    "Very quiet"
    data provided by TrustYou

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