|Flights arrive in||South Korea|
|Flights depart from||Melbourne & other airports|
|Airlines||AirAsia X, Royal Brunei Airlines, XiamenAir, China Eastern, Malaysia Airlines, China Southern, Singapore Airlines, Cathay Pacific, Scoot, Vietnam Airlines, China Airlines, Philippine Airlines, Cebu Pacific, Air China, Japan Airlines, Garuda Indonesia|
Cons: Delayed for over 3 hours!
Pros: Crew is very patients
Cons: Passenger is noisy & very uncooperative it delayed the flight landing!
Pros: Pleasant attitude of crew.
Pros: Extra charges for luggage, food and entertainment are ridiculous.
Pros: Our family had 3 seats together
Cons: RUDE AND NASTY FLIGHT ATENDANTS. THEY SHOULD FIND NEW EMPLOYMENT WITHOUT CUSTOMER CONTACT! !!
Cons: Dont know why I can not choose seat, it automatically give me a seat next to exit and in the middle, I cannot change it.
Cons: The flight delayed for 5 hours and then cancelled. While I understand this happens, it was completely unorganized. They didn't have any plans to try to get people on other flights (passengers ended up organizing this), they provided a hotel but we had to sit there for over an hour while they tried to find one, and when trying to get flights gets the next day, staff was not proactive...the only way people got rebooked was if they told them what to do.
Pros: I Have booked true which is Byojet is absolutely disgraceful I'll be seekong to recover alm fears gro Byojet they been absolutely Nightmare
Cons: BYojet shouldn't be with Kayak get rid of them.
Pros: Best crew I have ever had
Cons: Leg room is too small.
Pros: I Like The Flight is On Time
Cons: Don’t really like because I had booked RB from kayak and they never give any e-ticket number nor booked number and made me cannot check in online and need to wait for almost 30mins just to get the check in, Hope when you have a corporate with another online company please let them provide any e-ticket number or booking reference number, thanks
Cons: Airplane was loud not with crying babies but passengers yelling over one another. Food was mediocre, and plane had no entertainment consoles.
Cons: Had to process in and out of immigration then back into airport No transit area
Pros: Clean plane
Cons: Still a little more leg room but not as much as on the 787. Had to ask twice to get a Thai immigration form and the crew took an above average amout of time to pickup after the meals were finished.
Pros: the order of boarding the plane
Cons: food was dry
Cons: I didn’t realize that Chinese transit visa is needed to transfer at Xiamen airport. When I bought the tickets, I wasn’t notified nor advised to get the Chinese visa. The Xiamen rep at Lax didn’t let me board first and I explained and they gave me the visa waiver paperwork. It was so much of hassle. I’ve laid over many Chinese cities via different airlines and never had any problems. Will not fly again on Xiamen!!
Pros: Flight was on time. Got to choose seat ahead of time. Professional service at the City check-in. Seamless travel.
Pros: Everything was good
Cons: Nothing, keep at it
Cons: Spoke better English
Cons: They couldn’t find my reservation. I almost missed my flight.
Cons: I wasn't able to flight I didnt know my passport wasnt any good if it's going to expired in less than 3 months. I was off by just a day. I still cant believe I cant get my money back. My boyfriend and I were already planning to go this time and win December to Thailand. Also Vietnam during October s
Cons: cabin not so clean, no foot rest. But crew good service.
Pros: The boarding process was really fast and efficient.
Cons: No IFE was provided on this flight, so sad. There was a headset port in my seat but the airline didn't provide the headset so it is useless. Well the only thing that I can do on the plane was just sleeping.
Cons: It was delayed by 15mins due to heavy rain but it was OK as everything else was on point
Pros: the crew was flexible enough to allow change of seat to emergency exit after takeoff. Some of the crew are friendly, but not all.
Cons: the seats. I am 5'9 tall and my knees are touching the seat in front of me. Entertainment system needs to be upgraded. Food is so-so. Overall, MH flights, not just this recent one was just what was expected as the bare minimum.
Pros: Friendly staff, smooth ride, easy boarding
Cons: Cabin crew doesn’t speak much English. Food isn’t great but what airplane food is?
Pros: Attentive crew, good breakfast in business class
Cons: Very warm, delay in boarding
Pros: seats are comfy fast boarding on time
Cons: not enough food
Pros: On time
Cons: Same as above.
Pros: Over all the food is not good. I ordered vegetarian food and none pork, but it never proceed
Cons: The rest of the food, all asian menus; however, the cree tried their best to feed me
Pros: Everything food was better selection and allowed me to taste bali food before arriving. The seats were comfortable on the last plane Thank god
Cons: 2.5 hour delay
Cons: Transit time is way too tight. You need at least 2 hrs in between to account for landing and transfer time between terminals
Pros: Yes the SQ802 and sQ807 was excellent
Cons: Returning flight food short be better SQ807
Pros: Extra touches and super pleasant and courteous staff.
Pros: Cathay Pacífic always high standard
Pros: Food and drink good and staff served any time when asked no payment needed for alcoholic drinks
Cons: Better food
Cons: Everything compared to Emirates or Etihad
Pros: I paid $190 for extra legroom for an economy seat by an exit door, however the remote for the entertainment screen encroached an inch on the already VERY narrow seats - I'm six foot three and 215 pounds and both hips were in full pressing contact against the sides of the seat - TOO NARROW!
Cons: Seats too narrow in Economy.
Pros: Affordable biz class
Cons: Really poor food and flight was delayed 2 hours both ways
Pros: There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that.
Pros: Loved the tinted windows on the Dreamliner! And the rainbow lights at the end of the flight. Scoot personal were excellant!
Cons: Things to know: Need to download an app before getting on the flight to get ScootTV. Plane was a little loud.
Cons: I need wheelchair but your crew an Indian Lady I think in the check -in counter did not give me wheelchair from Singapore. She said but in Mla she assigned wheel chair but when in Manila they said Scoot did not assigned wheelchair inmy ticket. I hate you Scoot and I will never take scoot again in any of my up coming trips
Pros: i did not see any entertainment.
Pros: Service and friendly staff
Pros: Comfortable seats. Everything was on time. Friendly crew.
Pros: I only fly Vietnam airlines within Vietnam.
Pros: This was a codeshare flight operated by China Airlines. I sat in 69A and had plenty of leg room. The entertainment options were excellent to include the flight map. The map is probably the best one I have come across. The cabin crew provided excellent service and were attentive.
Cons: The boarding procedure was confusing. Economy was divided between Zones 1 and 2. However, the boarding pass was not clear which zone it was assigned.
Cons: Friendlier crew
Pros: The crew was very attentive and helpful (ie, helped me with vegetarian options). Everyone was pleasant and friendly.
Cons: More comfortable seats, needed a back rest or thicker pillows. Will opt for premium seats in the future.
Pros: Services verygood
Cons: I didn’t know My stop over would be more than 8 hours between flights Very disappointed. I don’t think will use your services again
Cons: My luggage was damaged in both directions.
Pros: The ability to select a special meal prior to flight was fantastic
Cons: At times the flight crew were incredibly hard to hear/understand via the intercom.
Cons: It was all good, the crew were very accomodating and keeping us comfortable during the flight. It became uncofortable midflight because of one passenger, named Rachelle Marie Perez Herrera Lim sitting in 54 B started to complain about one female crew. She was unreasonable, unccoperative.
Pros: Flight is amazing, sacious seats and best quality entertainment. Most importantly only airlines to give inflight free wifi
Cons: Airport crew can be better trained. They have 2step interview process about my travel which is annoying and irrelevant.
Pros: Great crew.
Cons: Tight seats.
Pros: New A350 plane with excellent business class and great service, food and the entire James Bond movie collection on the entertainment system...
Cons: Left 30 minutes late after the captain said we would have an on-time departure. Terminal 1 at MNL is just aweful!
Pros: The chair was comfy! It could adjust to ANY position you need.
Cons: My crab cakes were just mush and my tv remote didn’t work.
Cons: It was almost 3 hours delayed.
Pros: On time departure and arrival. I got an upgraded seat by the exits doors for extra legroom. Flight Crew was polite.
Cons: If I had to be picking it must be exiting the plane according to the rows for back and front exiting the plane. Almost half of the back rows was still trying to exit in the front and not at the back exit. Overall great!
Pros: Efficient boarding
Pros: Host clearly and ver friendly helped me.
Cons: Im sorry but seat was terrible. I was not comfortable even for a min. Thanks.
Pros: Seats were comfortable. Lavatory was spacious. Airplane was clean.
Cons: I know that the ground crew can’t control passengers from lining up even if it’s not their turn yet but there should be enough space for families with small kids and senior citizens to go up to the front to board ahead.
Cons: Ca Needs to be more clear on who can get a transit entry , I with a US Passport didn't get one and stuck in pek airport for 25 hours ,
Pros: The price was absolutely amazing, dollars to miles it was the best bargain on a trip ever. Crew responded very quickly, and handled everything excellently.
Cons: The seat could have used a little more cushioning, the fasten seatbelt sign was on the whole flight so passengers weren't really sure when it was okay to move about the cabin.
Cons: Crowded seat. But what do I expect with the price I pay?LOL. Otherwise the crew made our flight safe and that’s the number 1 important. Thanks.
Pros: I booked thru a search engine more than 3 months before the flight but was not allowed to select my seat. I was seated at the last seat in the middle. The trip was long, more than 12.hrs and being in the aisle would have been comfortable. It is not my 1st time to ride the airline . .
Cons: Not being able to select a.seat prior to the trip.
Pros: I was finally able to have a working TV. Crew was great again.
Pros: Smooth ride
Pros: Spacious leg room.
Cons: The food is average. Could be much better. Eg, serve eggs like omelette for Breakfast. Only one choice . The other choice could be Jap menu vi differing it’s s Japanese airline. Flew JAL 2 yrs ago too. Food was not good. Also , toilets could be cleaner. There’s always a pungent smell.
Pros: Complementary sake and great rice cracker snacks.
Cons: Come around more often to collect trash.
Cons: Please contact me-I was in a car accident on way to airport and was in hospital-missed flight-too another flight next day-would like a refund
Pros: the Level of service and the Japanese culture was evident at every moment of this flight. Our boarding process was delayed by almost an hour, and it felt like every 5-10 minutes we had an update as to what was going on and why, then passports were checked early, and service was top notch.
Cons: In my perfect world, we would have updates way in advance if there are mechanical or airport issues but that is a slim to none chance. That is about it. Everything else was amazing!
Pros: cabin crew great and friendly
Cons: Cabin to cold
Pros: Flatbed services
Pros: The staff were attentive. The service was good and overall was okay
Pros: Flight and staff were great and we landed 50 minutes early!
Cons: It took an hour to get through the check in line at KIX, we weren’t able to check in online.
Pros: Cost can't be beat, friendly service, reminded me of flights back in the 80's - 90's with no frills. A solid air service that most would find not up to par to their own personal standards. Travelers have been accustomed to getting things as standard over the decades of flying services offered in the past, so not getting them with this airline for free can be frustrating. However, for travelers that are very flexible and don't require much comforts, this airline provides exactly what you need..a cheap flight to your destination.
Cons: The scheduled times for departure aren't very flexible, the check-in counter on return flight was extremely long even 3 hours in advance of flight departure, plan accordingly. Passengers can be grumpy because they expect more from the airline, not an airline for most who expect comfort and freebies.
Pros: Flight boarded a few minutes early and arrived in Honolulu 40 minutes ahead of schedule. I upgraded to the "quiet zone" area which was perfect, very minimal disturbance from the flight crew.
Cons: The food was pretty bad. Especially when paying $15 for a meal. The portions were small and the rice was kind of dry. Maybe add a dessert to the meal might be worth the $15 price tag.
Pros: Good short haul, no frills operator
Pros: Everything else.
Cons: Check-in crew was extremely slow and clueless about what thet were doing. Little to no sense of urgency at all, made a few mistakes, many customers had to come back and get them fixed. One man was on the verge of tears because he was about to miss his flight. The employee even asked me for my visa for my arrival in Kuala Lumpur, for which none was required. When he realised his mistake, he seemed all the more confused. All in all, I have waited one hour in a line with five people ahead of me.
Pros: All set up for reasonably comfortable short haul flight and prices ok at similar to Thai Air
Cons: Priced the same, but unlike the wonderful Thai Air (my only other long haul experience) my ticket price and 8hr flight didn't include any food (Thai Air had 2 complimentary meals) and no one told us we could pre order and pay for food, so missed out when it was brought round. They charge to rent blankets and pillows (free on TA) and couldn't even help me with a glass of drinking water other than offering to sell me a bottle but at $10 USD as they didn't have any change (TA provide complimentary bottled water plus comp tea & coffee. Think there needs to be clearer info/advice 're refreshments for customers on long flights like this
Pros: The crew were pretty quick to help.
Cons: The seat was moving of its own accord. I should have paid more for a flatbed. I don’t enjoy the music played at the start and upon takeoff. I wanted to sleep but it was interrupted all the time.
Pros: Best crew I have ever had
Cons: Leg room is too small.
Pros: Crew were ok
Cons: Delayed Not enough blanket Seat angle too upright, not comfortable
Pros: Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality. And unlike previous comments, actually enjoyed the fact I had to disembark at Dubai on flight from Brunei to London allowing us all a chance to stretch our legs, go to the toilet and get a good cup of coffee.
Pros: The food!!!!
Pros: Yes indeed. Polite and listening.
Cons: Snacks at the beginning, dessert, and inflight duty free.
Pros: Despite a short delay fo boarding, everything's just great!
Cons: a short delay on boarding
Pros: Void Jancok
Cons: Void Jancok
Pros: The level of care given I required wheelchair assistance to the aircraft.
Cons: Being woken up at 4am for breakfast, when I asked not to be woken up.
Pros: Excellent cabin service
Cons: All seats need to be renewed urgently
Pros: Helpful crew staff who assisted arranging our next connection flight.
Cons: Food quality can be improved.
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