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TSA - SYD

Find cheap flights from Taipei Sung Shan to Sydney

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Top airlines flying Taipei Sung Shan to Sydney Kingsford Smith

Scores according to KAYAK customer reviews

8.7
Japan Airlines
Overall score based on 4,498 reviews
8.9
Boarding
8.6
Comfort
9.0
Crew
8.5
Entertainment
8.4
Food
Airline reviews

Pros: "The entertainment system, the leg room, the toilets with complimentary tooth brushes. JAL hit it out of the park."
Cons: "Not one thing."

Pros: "JAL lounge at Haneda was the best I've ever been in. The Business Class configuration is terrific -- as private as can be on an airplane, without going First. And the JAL staff, on the ground as well as in the air, are Grade A diplomats, counselors, and -- in a word -- professionals. Which is sorely lacking in US air carriers, who don't seem to understand that air travel is a service industry, and to excel in a service industry, PEOPLE are most important to the customers. Specifically, having enough people: US airline employees are well-trained professionals too, but "corporate" consistently under-hires/deploys, which leaves employees juggling far too much at once, which degrades the service experience for the customer. Yeah, I get "the bottom line," but service industry customers will always go to businesses that offer better service. Ok, rant over. JAL is tops."
Cons: "Security and Immigration at Tokyo Haneda is harder than at US airports, but that's to be expected and nothing that JAL can control."

Pros: "Simple check in and boarding, right on time."

Cons: "Very good airline except for the fact that the staff at Narita airport."

Cons: "JAL LAX Ground staff. Not helpful."

Pros: "friendliness"
Cons: "food"

Pros: "Two choices of meal and friendlier staff. Props to JAL."

Pros: "Everything ! Makes me what to travel to Japan more."
Cons: "I loved it"

Pros: "Very professional staff, smooth boarding process."
Cons: "Uncomfortably hot throughout flight. My entertainment system was out of sync, so some movies wouldn't play and the others would link to something completely different. My companion's systems appeared to work fine, so we took turns switching seats to use the one entertainment system."

Pros: "Everything"

Pros: "While many other airlines are cutting down on their service quality and amount of food on their flights, Japan Airlines has done the reverse: offer excellent food and great service at every tier, including economy. We took a flight from NY to Tokyo and felt like it was one of the best long haul flights we have taken."

Pros: "Great service Timely departure and arrival. JAL is really punctual"

Pros: "In particular we give kudos to Tadaka, who seemed to be a manager and went above and beyond to help us with our boarding and seat assignments. She even recognized us the next day! Superior customer service."

Pros: "Able to watch Three Billboards, Darkest Hour, Shape of Water, Wonder, and list goes on and on."
Cons: "The seats on the 787 were much more crowded than on the 767."

Pros: "Best airline I have ever flown."

Pros: "Nice leg room and excellent head phones nice crews"

Pros: "As expected not overly done nor less of comfort and services. Only it was confusing that I had to move from international terminal to Domestic terminal due to first transfer was with in Domestic airport."
Cons: "I have purchased Japan Airline to travel but unexpectedly I had to deal with American Air for half of my flight. God help them please. It was hell from start to finish. Japan Air, I feel sorry for you that your alliance with American Air."

Pros: "It was short flight.. I slept good through."

Pros: "Everything was great except for how warm it was. It may be seasonal?"
Cons: "There weren’t any personal vents on the 777 going to or coming back from Japan. Otherwise it was a perfectly fine flight. I just don’t do well when it’s too warm as it make me feel sick."

Pros: "Food was excellent and service came frequently. In-flight entertainment was amazing."

Pros: "The food"

Pros: "Best customer service"

Pros: "The flight crew was incredibly kind and attentive"

Pros: "Discipline and friendly tone of stewardesses... seats perfectably comfortable... organized and well done!!! I will fly japan airlines every time I fly in the future!"
Cons: "My wife did not particularly like your choices of breakfast... she just did not understand the food"

Pros: "Incredibly nice staff made you forget about the older plane model you are in. Decent airplane meals and the nonstop from San Diego makes Japan now a frequent destination for us! I lucked out with 3 open adjacent seats roundtrip woo hoooo!"
Cons: "Movie selection was the same on return flight which was a bit of a bummer."

Pros: "Food Service Crew actually cares about you"
Cons: "Nothing"

Pros: "Can use wifi with free"

Pros: "Fast flight"
Cons: "No entertainment."

Pros: "Nothing at all"
Cons: "I purchased a flight through one of the participating vendors on kayak for a major airline and accidentally chose the wrong departure date. I never received a confirmation email and therefore missed the flight. I understand and take full responsibility for booking the wrong departure date but when I tried to change it after missing the flight I was told that the airline policy was to charge a $300 change fee plus $30 for the third-party vendor. Because this was booked as a round-trip this vendor was attempting to charge me $330 plus the full price purchase of a new ticket as the "change fee". For some reason I was unable to explain to the person on the phone that it made no sense for me to pay full price for a ticket plus give that vendor an extra $330. I was forced to eat the entire round-trip ticket and of course save $330 by just hanging up and booking a new flight. I have course book a new flight directly with the airline. I could not even fly standby on the next flight with the airline because they told me they were unable to assist me in anyway because I booked through a third-party vendor. There were plenty of seats available on the next flight and I would've been able to fly standby had I purchased directly from the airline. Never again"

Pros: "Flight attendants provide fantastic service with a smile. Business class meals are top notch."

Cons: "Leg room"

Pros: "Nicest flight attendants, good food. Best international flight I've had."

Pros: "When I checked in for my connecting flight from Tokyo Narita to New York, the crew said there was no more seat on economy class. She was making sure that I got on the plane by placing me on the premium economy seat. I appreciate the effort and the courtesy of JAL."
Cons: "The meal and dessert were served at the same time. Too much food all at once."

Pros: "Had Hindu vegetarian meals, which were good for airplane food and much better than the "standard" fare for the rest of the plane. The flight attendants were very nice and helpful."
Cons: "Space under the seat in front of me was very cramped - a large box for electronics got in the way and made it difficult to get into a comfortable position, which is tough for an 11-hour flight.. The plane was completely full, and my husband and I had to sit in separate rows - I was never able to switch the seats, even though I called several times and tried at the airport as well. Entertainment selection not as good as the American flight out. The JAL website (English version at least) is not very easy to use."

Pros: "That it was comfortable."

Pros: "Enjoyed the greeting, politeness and food"
Cons: "More English speaking would be preferred"

Pros: "food was great movies are updated flight attendants are professional and courteous"

Pros: "The crew and service."
Cons: "No entertainment. No snack either."

Pros: "The crew was very pleasant and helpful. Overall it was as good as a 12 hour economy flight can go."
Cons: "Unfortunately they ran out of some food by the time they got to us and only had fish left. It was okay, just not my favorite. We were 35 minutes late taking off which contributed with me missing my connecting flight."

Pros: "First time fly with JAL, friendly flight attendants, excellent seat space, would fly with JAL again."

Pros: "Extremely nice flight attendants, little toothbrushes in the bathroom, pretty decent meals. I would definitely flight with again."

Pros: "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"

Pros: "Finally arriving"
Cons: "AA waited 4-hours to cancel the flight with 24-hours to the next flight.. Breakfast voucher didn't cover a third of the cheapest breakfast in the hotel where I was sent for the night. Even the flight the next day, sunny, was delayed."

Pros: "Everything from check in till I got off the plane was fantastic. Friendly and helpful crew with impeccable service unlike a certain few airlines. Will definitely use JAL again!"
Cons: "Can't think of any"

Pros: "Best R/T I have had, service to food to cleanliness."

Cons: "All passengers were onboard but the captain said that we need to go out and change to another airplane at different gate too (note: the changes made after passengers on board)"

Pros: "The service was exceptional, friendly and polite. Food was good and entertainment selection was awesome."

Pros: "Very nice"
Cons: "Good"

Pros: "Well-appointed airliner. Good food, comfortable seats, wide range of in-flight entertainment. And, as always, extremely polite and accommodating attendants."
Cons: "Seats don't recline far enough for comfort. I would trade this for leg-room."

Pros: "Fast check in. Awesome flight attendant on United and All Nippon Air. Flight on ANA has awesome service."

Pros: "The ANA crew is pretty awesome. They are super nice and professional. I would 12 out of 10 travel with ANA again."
Cons: "Nothing really"

Pros: "Crew was amazing.Premium economy seats were superb. Food was also good."

Pros: "Entire crew members, food, hospitality & aircraft."
Cons: "I am diabetic patient & I couldn’t get my aisle seat so, I had to wake up my both side passenger too often. Missing my Hindi movies."

Cons: "Old Aircraft Interior, could be more comfortable"

Pros: "Excellent crew!"
Cons: "It could have been quieter."

Pros: "Seats were comfortable, crew was good"

Pros: "The crew was so kind and helpful, the kind of people I wish that I could have spent time to get to know."
Cons: "It would have been really nice to have taller seats. I’m only a little over 6’3” with shoes on and the seats were still quit short and uncomfortable for me."

Cons: "The main issue was getting off the plane in Sydney - we had to wait for a bus to offload us as the plane was sitting a long distance from the terminal. The bus eventually came, offloaded half the passengers and then returned 20 minutes later to start to offload the rest. It's the longest time I've ever spend disembarking from a plane and clearing an airport - very poor whoever was responsible (I'm assuming Sydney airport was at fault)."

Pros: "Outstanding service as always - ANA rocks!"
Cons: "Too many (redundant) service announcements. Suggest simplifying and keeping them short and less repetitive to avoid inconvenience, esp while enjoying entertainment."

Cons: "Fellow passenger didn't stay in his space , would prefer flight attendant to inform kindly"

Pros: "That it didn’t crash"
Cons: "It was very delayed and then the luggage still hasn’t come out"

Pros: "Typical ANA quality as always."
Cons: "Nothing in particular."

Pros: "Smooth boarding and smiley staff."
Cons: "No tv/ intertainment on the plane"

Pros: "Friendly staff, comfortable seats, able to watch new release movies, good food."

Pros: "Very efficient, friendly and helpful staff"
Cons: "Food was gross."

Pros: "I liked the way the pilot talked to us and let us know what was going on and still got us there on time even though our departure was slightly delayed."
Cons: "There had to be something better than pretzels."

Cons: "It was too hot in the plane. The plane lacked individual cooling control. We mentioned how warm it was to the flight attendant. It did cool down momentarily, but remained uncomfortably hot the remainder of the flight."

Pros: "Food and Sitting Space"
Cons: "Nothing"

Pros: "Nothing"
Cons: "First, I did an online check-in and was able to secure a seat for the first leg of the flight, but was able to get any information on my second leg. So when I arrived at the Thai Airways counter to load in my bags I asked the Thai Airways representative about the missing information. His response was that he could not get into the ANA system and that I have to go to the ANA counter to ask for that information. Given that my layover in Narita was only about 45mins landing to going to the gate, I was not comfortable with not knowing if I would be on that flight or not. The Thai Airways representation at the boarding counter did help me a bit and got in touch with a guide in Narita to help me get my luggages and get to gate properly. I wanted to note that we did not arrive in Narita on time due to the high air traffic so the plane had to circle around for 15 mins. When we finally landed I had about 15 mins to get through the custom and ran to my gate. When I received my ticket I was shocked that I got a middle seat on a 13 hours flight! If I have known this earlier I would have paid for a better seat, but since I was not able to check-in online and didn't receive any info about this flight prior to boarding I was not allowed to change on this full flight. In addition, the plane ride was awful. The food was disgusting and the seat was very uncomfortable. The seat did not even recline back! I don't expect much from a short distance flight but for a 13 hour long flight, I at least expect the seat to be slightly better than sitting on a rock against a brick wall. All in all, this was a HORRIFIC EXPERIENCE I went through. The stress and the discomfort on the plane was an experience that no one should ever feel while traveling. It was an awful nightmare on an ANA flight. I would like a refund on this flight with no exceptions. Sincerely, Jessica Saesue"

Pros: "service..service..service and ontime performance"

Pros: "Everything.. the crew was so gracious and kind even tho the delay was out their control. they even gave us 30,000 Yen or $260 approximately, which they didn’t have to do. i will start flyin ANA... not because of the money, but because of the delay... which no American carrier would have done and would’ve given excuse after excuse."
Cons: "nothing!!"

Pros: "I like the way the stewardesses treating all passengers especially economy class- very professional , attentive to needs and service with great smile- overall wonderful experience and to think I had never heard of this airline prior to flying it for the first time was very impressionable for me"
Cons: "The in flights entertainment was a little limiting to me- but with the great service by crew- it didn't matter so much . But a little more wide variety could go a long way - or more new releases"

Pros: "I'm always in awe at how the crew operates, everything is tidy and the services are efficient and utmost hospitality. Look forward to flying with ANA again."

Pros: "Very good experience with ANA."
Cons: "None"

Pros: "The crew are awesome. Flight is on time. The journey was comfortableand safe. No delays"

Pros: "The meals were healthy Japanese meals with lots of vegetables"

Pros: "Pleasant stewardesses"
Cons: "Expensive lunches, no entertainment unless you pay"

Pros: "Ease of boarding; large overhead bins; relatively comfortable seats"
Cons: "Packed plane - every seat taken"

Pros: "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
Cons: "Nothing"

Pros: "Friendly and helpful staff. Although flight was delayed slightly with boarding, flight crew maintained same flight time, thus not adding any further delays."
Cons: "Meal options and/or supplied should be expended to expend options passengers have, especially if one option runs out."

Pros: "Great airline!"
Cons: "some of the gates can be long walk"

Pros: "There were very entertaining channels availabe. Very few in English and non in my native language i.e. Urdu."
Cons: "The food. Though it's Halal but very poor quality you should have to improve it."

Pros: "I like the courteous and efficient service of the whole crew."
Cons: "I didn't like part of the journey to USA to be run by UNITED."

Cons: "Disappointed that they would not do anything to allow my son and I to sit together. I ended up in a window seat and my son was in a middle seat 5 rows apart. You would think they could find some combination of a middle & window by moving a couple of single travelers but NO. Kept saying that it was a full flight so no go. It's not like we demanded an aisle seat. Just left a "bad taste in my mouth". Not the ANA service that I am used too."

Pros: "Great value, excellent food and entertainment"
Cons: "Chinese passengers, but that has nothing to do with the airline!"

Cons: "Exit door seats, which are normally good, were extremely close together. Very uncomfortable."

Cons: "Delayed flight an hour and a half"

Pros: "Service was amazing."
Cons: "Nothing."

Pros: "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
Cons: "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."

Pros: "crew was awesome! Service was outstanding"
Cons: "a little warm on the plane. food was ordinary"

Pros: "Delightful service, comfortable seats, delicious food... what a treat! It was a pleasure to fly ANA and I look forward to doing so again."

Pros: "As expected from the Japanese, super polite snd patient."
Cons: "If I was going to pick on something, it would be the English announcements which were somewhat difficult to understand."

Pros: "Great star wars vessel. Very attentive staffs and flight attendants."

Pros: "Good air crew. Good manners and attention to detail. Excellent members at check-in."

Pros: "I have two flight which is United and ANA. I love ANA so much especially the food!! And the crew!!!. The food is the best! I love it!! And the crew is so friendly, professional and lovely."
Cons: "So far I don't have"

Pros: "Once again friendly and very helpful"

Pros: "The food, service and entertainment options were definitely good."

Pros: "all of them are nice and welcomed."
Cons: "early morning I would like to have a cup of coffee really bad. Nobody around and nobody brings any coffee."

Cons: "Japanese food served on plane that I found main. course - the cubic shaped meat is too dry and hard to finish.- Mrs. Sun-Hua W. Hsieh"

Read more about Japan Airlines
COVID-19 information

Safety measures for airlines flying from Taipei Sung Shan to Sydney

Airlines flying from Taipei Sung Shan to Sydney have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Taipei Sung Shan to Sydney

Mandatory masks

Masks required on board, masks provided on flights from Taipei Sung Shan to Sydney

Social distancing seating

Middle seats unavailable to book on flights from Taipei Sung Shan to Sydney

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Taipei Sung Shan to Sydney

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