|Flights arrive in||Newark|
|Flights depart from||Tokyo Narita|
|Airlines||Delta, American Airlines|
Pros: We got on we took off and arrived as scheduled. Just as it should be.
Cons: Sat in comfort+, bbut never offered any sort of snack. Not sure why it is considered an upgrade.
Cons: This was my worst EVER airline experience. It was delayed 27 hours and the snow was not the only problem. When we finally got on board a plane we sat on the runway for over two hours - then they FORGOT to load the luggage!!!
Pros: From the pilot...FAs....gate agents....everyone was very pleasant and professional. Plane was clean as well.
Pros: I liked the service to see if there was a chance to upgrade because of the connecting flight and even though there was a delay in the plane arriving to Alaska, the quick turn was excellent and we were in the air within a short period of time.
Cons: The comfortability and that’s rear even if I had the middle seat. I had it on my way towards Alaska and didn’t have any issue
Pros: We were happy with the selection of movies, tv shows, and games. The food options were nice - and the amount of meals, drinks, and snacks were more than enough to get us through the long flight.
Cons: The seats were a little small and cramped, but no more so than any other airline.
Cons: I was apparently "flagged" by British Airways for extra security checks. As I understood it in London, I was randomly selected for this security check. This then apparently meant that I was to be flagged for all subsequent flights. This meant that in Chicago, after going through two other security checks that day (Zurich and London) and completing customs, I had to engage in a full Homeland security check. This involved removing protective covers from my laptop and phone that were hard to get off (not meant to be taken off regularly) and a full body search that I did not have to do in London. After many hours of traveling, this was very a frustrating experience.
Pros: Phoenix based First Class flight attendant Kathleen Brown was very positive and called me by name...gave her an “above and beyond” voucher.
Cons: No electrical outlets at seat.
Pros: Variety of snacks and friendly service. Good entertainment selection.
Cons: Signs for Finnair and AA were hard to find on departure.
Cons: crew attitude was not upto par with Southwest
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