Prices are in Australian Dollars.

Trips

Find Cheap Flights from Tokyo to Melbourne & other airports (TYO - MEL)

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Information for flights to Melbourne & other airports from Tokyo

Flights arrive in Melbourne & other airports
Flights depart from Tokyo
Flight price $780
Distance 8,175 km
Airlines Hong Kong Airlines, AirAsia X, Cebu Pacific, Jetstar, China Southern, Malaysia Airlines, Vietnam Airlines, Scoot, Fiji Airways, Singapore Airlines, China Airlines, Qantas Airways, Cathay Pacific, Philippine Airlines, Garuda Indonesia

Good to know

Low season:
November
Best time to beat the crowds
2%
expected price decrease
High season:
August
Most popular time to fly
3%
expected price increase
Average price:
$1119
(price for this month)
Good deal:
$1031
or less return trip within
4 months
of travel is a good deal

When to Book Flights from Tokyo to Melbourne & other airports

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top tips for finding a cheap flight

The cheapest flight from Tokyo to Melbourne & other airports was found, on average, 82 days before departure.
Book at least 4 weeks before departure in order to get a below-average price.
High season is considered to be July, August and September. The cheapest month to fly is November.
Morning departure is around 8% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Flights to Melbourne & other airports from Tokyo

How long does a flight from Tokyo to Melbourne & other airports take?
An average non-stop flight takes 12h 30m, covering a distance of 8175 km.
How many flights are there between Tokyo and Melbourne & other airports?
There are 49 (non-stop) flights between Tokyo and Melbourne & other airports per week, averaging 7 per day.
Which airlines provide the cheapest flights from Tokyo to Melbourne & other airports?
In the past 3 days, the cheapest return tickets were found on Hong Kong Airlines ($780), Multiple Airlines ($782) and AirAsia X ($789).
Which airlines fly most frequently between Tokyo and Melbourne & other airports?
Japan Airlines (2 times daily), Qantas Airways (2 times daily), Finnair (2 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly from Tokyo to Melbourne & other airports?
For Tokyo to Melbourne & other airports, Wednesday is the cheapest day to fly on average and Thursday is the most expensive. Flying from Melbourne & other airports back to Tokyo, the best deals are generally found on Saturday, with Sunday being the most expensive.

Book cheap flights from Tokyo to Melbourne & other airports (return)

Airports
Origin
Tokyo
$780
only
$780
$789
only
$789
Destination
Melbourne
$780
only
$780
Wed., 12 Dec.
NRT
Tokyo Narita
MEL
Melbourne & other airports
18h 40m
Fri., 18 Jan.
MEL
Melbourne & other airports
NRT
Tokyo Narita
35h 55m
Trip: 38 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 778 reviews
Boarding
7.6
Comfort
7.4
Crew
7.9
Entertainment
7.1
Food
6.9
SFO
HKG
Good 7.0

The flight was d Kaye’s 5 hours ! We didn’t arrive in Hong Kong until 11pm

HKG
NRT
Excellent 8.6

The A330 used on the HKG-NRT route was a bit old and out dated.

LAX
HKG
Excellent 10.0

Felt like a brand new Airbus. Roomy seats even in economy. Excellent service! A full meal unlike most American airlines. Polite, expedient service. I will fly Hong Kong Airlines again!

Everything was great! No issues.

BKK
HKG
Excellent 10.0

Ok time. Great service.

HKG
LAX
OK 5.6

Food and entertainment we're solid. Creature comforts we're solid for economy international (toothbrush, blanket, socks, and sleep mask.)

Never got an e-ticket until the night before outbound flight. Combined with the airline's outsourced customer service, lack of record keeping, and mediocre customer service skills on both sides of the Pacific, boarding was a traumatic experience. Never booking another international flight through Kayak, nor flying Hong Kong Airlines again. Domestic may not be totally out though.

Wed., 12 Dec.
NRT
Tokyo Narita
MEL
Melbourne & other airports
19h 15m
Tue., 15 Jan.
MEL
Melbourne & other airports
NRT
Tokyo Narita
19h 30m
Trip: 35 days
Overall 0.0 Poor
Based on 0 reviews
Sat., 3 Nov.
HND
Tokyo Haneda
MEL
Melbourne & other airports
31h 35m
Sun., 11 Nov.
MEL
Melbourne & other airports
HND
Tokyo Haneda
23h 40m
Trip: 9 days
Overall 5.8 OK
Based on 285 reviews
Boarding
6.4
Comfort
5.8
Crew
6.8
Entertainment
4.1
Food
5.2
AKL
OOL
Excellent 8.3

Fast boarding ND excellent service

Very limited moving space

KUL
SYD
Mediocre 2.0

nothing

My flight was 2 hours late causing me to lose my connection ticket. This, because your crew did not do a proper pre-flight check and notice the emergency lighting was failing. Poor maintenance leads to tragedy and unneeded lateness. Making the cabin 16 degrees for 8 hours may sell rental blankets, but it makes people sick as well. Shame on you.

KUL
PVG
OK 4.0

Air Asia no tienen el mejor servicio de atención y si quieres algo de comer te cobran el doble que en el aeropuerto.

AKL
OOL
Good 7.0

crew are so helpful

hard seat...no cushion...air temp very cold and no free blanket.

MEL
KUL
OK 5.0

Not a lot Very disappointed overall

Setting was promised we had spare set next to us but not so. Flight was not full but we were squashed and so disappointed

Mon., 29 Oct.
NRT
Tokyo Narita
MEL
Melbourne & other airports
18h 20m
Wed., 7 Nov.
MEL
Melbourne & other airports
NRT
Tokyo Narita
13h 40m
Trip: 10 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 448 reviews
Boarding
6.6
Comfort
6.4
Crew
7.2
Entertainment
5.3
Food
5.6
MNL
ILO
Good 6.3

Friendly crew, quick boarding, landed ahead of schedule!

The cabin temperature was too cold!!

TUG
MNL
Mediocre 3.3

The delay of my flight was not acceptable.

CRK
HKG
Excellent 10.0

Great customer service! Checking in was very fast!

MNL
ILO
OK 4.0

The plane is modern and clean and crew is friendly. I thought the flight crew announcements were clean and helpful

Cebu always changes gates..what a fiasco. Its like a cattle herd everytime, they are so disorganized!! Then always late and they blame late arrival of aircraft and then blame the traffic at the airport..it gets so old!! Two hour delay today....really cebu must have the worst on time arrivals of any airline!!??? And what happen to boarding special needs first...the gate agents must be idiots they started taking everyone thru both lines...the wheel chair and elderly and children were rammed in with the shoving hoards because they processed both at the same time..it was a fiasco as usual. What happen to board by rows?? I realize late departure but this in no way helped speed ghe plane on its way...uuugggh

MNL
NGO
OK 5.0

cheap flight

delayed flight by almost 1 hour. no discipline officer to impose noisy and disturbing co-passengers

Tue., 18 Dec.
NRT
Tokyo Narita
MEL
Melbourne & other airports
16h 40m
Fri., 18 Jan.
MEL
Melbourne & other airports
NRT
Tokyo Narita
12h 20m
Trip: 32 days
Overall 4.3 OK
Based on 14 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
HBA
MEL
Excellent 10.0

Check in was easy once we prepaid for our luggage ahead of time.

Did not even get a glass of water on plane. People get dehydrated flying, Jetstar should always offer water. The flight attendant was very picky, I could not leave my thin fleece tied around my waist.

NRT
MEL
Mediocre 2.0

No much, was comfortable enough to make me not completely hate it.

You have to pay for everything, checked bags, entertainment, food. I'm used to this on the short domestic flights but a 10 to 11 hour flight that is international is ridiculous. The food I paid for was terrible and not cheap.

NRT
MEL
Good 6.0

- Pilot warned of expected turbulence prior to take-off - Complimentary Entertainment package

-Delay to flight due to freight loading - Staff did not notify of complimentary entertainment package - departure staff appeared disorganised

NRT
MEL
Mediocre 2.3

It was easy to book online.

The cost to check a bag was more than the cost of the flight. We bought food at Lawsons so didn't purchase the expensive food sold on board. They didn't even offer us water.

NRT
MEL
OK 5.0

Some of the staff were very friendly and considerate and we were compensated with free entertainment after a long delay.

There was no communication among staff member and zero communication with customers who were transferring. We were left in absolute confusion, had no idea about our connecting flights and had to depend on the staff of other airlines to find out about our flights.

Thu., 13 Dec.
HND
Tokyo Haneda
MEL
Melbourne & other airports
17h 55m
Sat., 12 Jan.
MEL
Melbourne & other airports
HND
Tokyo Haneda
37h 00m
Trip: 31 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 4,869 reviews
Overall
7.1
Boarding
7.3
Comfort
7.1
Crew
7.6
Entertainment
6.8
Food
6.7
DEL
CAN
Excellent 8.6

The plane was clean and the boarding process was very smooth. The crew was professional. The selection of movies was outstanding.

There was not as much legroom as I would have liked. We had Asian Veg meals which were a little bit too much the same each time.

CAN
LAX
Excellent 10.0

China Southern's people in Guangzhou are helpful and attentive. The boarding process goes as well as it can when boarding a plane that seats over 500 people. I enjoy flying on the upper deck of the A380. Even though the entertainment system went out late in the flight, it couldn't overcome the helpfulness, and friendliness of the flight attendants. China Southern's flight attendants are the best in the world.

WUH
BKK
Mediocre 2.0

They put us up in a hotel

We missed the connection due to airline delays. So the flight they're going to get us into Bangkok will happen the evening of the next day. If they can get us the ticket change.

CAN
NAO
Mediocre 2.0

i didn't receive my bags for days after despite being stranded in the airport even though China Southern has a free hotel policy for layovers more than 8 hours.

TSN
CAN
OK 4.0

Friendly cabin crew

Over 2 hours late on departure

Fri., 12 Oct.
NRT
Tokyo Narita
MEL
Melbourne & other airports
31h 55m
Sun., 21 Oct.
MEL
Melbourne & other airports
NRT
Tokyo Narita
18h 45m
Trip: 10 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1,159 reviews
Overall
7.1
Boarding
7.2
Comfort
7.1
Crew
7.5
Entertainment
6.9
Food
6.6
BNE
KUL
Excellent 10.0

Everything was great!

Nothing!

LGK
KUL
Good 6.3

No onboard entertainment

SIN
KUL
OK 5.3

Nothing special

At least, they let me know the first delay but no further information was given to the 2nd delay. Also, neither the ground not on board staff seemed to be interested in Passagiers. Was a short flight interrupted by diverse visual ads and PRs..

KUL
LGK
Excellent 10.0

Everything. Just a simple, very short haul flight: nothing too complicated.

There was nothing to fault.

KUL
LHR
Mediocre 3.6

They changed my seat without telling me and the new seat has a faulty video monitor and also a faulty USB port.. no compensation received.. terrible airline

Thu., 13 Dec.
NRT
Tokyo Narita
MEL
Melbourne & other airports
16h 30m
Sun., 13 Jan.
MEL
Melbourne & other airports
NRT
Tokyo Narita
28h 20m
$1015
Trip: 32 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 990 reviews
Overall
7.8
Boarding
7.9
Comfort
7.7
Crew
8.2
Entertainment
6.6
Food
7.2
SGN
CXR
OK 5.6

Short flight

The airport is about 40 km away from Nha Trang

SGN
CDG
Good 6.0

Nice massage centre. Water on site. Coffee shops. Flight very full and uncomfortable

No towels in shower. Not very clean. Information desk not very helpful. No one to book sleeping cubicles—-very confusing

SGN
CDG
Good 7.3

Toilets need to be cleaned up from time to time during the flight and supply of toilet paper etc... should be at hand. It takes too long to disembark passengers.

CXR
HAN
OK 4.8

I can choose the seat

Boarding no advert, rush disorganized and unfair personal at the gate. In the plane no smiling, but i understand during the trip why. The staff got problem with the Vietnamese people who do not respect and listen the rules. Its really hard for them to work .

HKG
HAN
Excellent 10.0

Food. Food is Life

Thu., 22 Nov.
NRT
Tokyo Narita
MEL
Melbourne & other airports
24h 05m
Tue., 27 Nov.
MEL
Melbourne & other airports
NRT
Tokyo Narita
35h 45m
$1019
Trip: 6 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 246 reviews
Boarding
7.1
Comfort
6.4
Crew
7.3
Entertainment
5.1
Food
5.5
HKT
SIN
OK 5.6

Seats we given did not recline .as they were just in front of emergency exit . The extra leg room seats were empty, but would have to pay extra to sit on them

SIN
SGN
Excellent 8.0

on time and departed early

none. is budget airline

SIN
SGN
Excellent 8.0

boarding is thru gate and not tarmac

food are expensive.

MLE
SIN
Good 6.0

On time.

Food

SGN
SIN
Good 7.0

Ok time

No free drink

Sun., 14 Oct.
NRT
Tokyo Narita
MEL
Melbourne & other airports
24h 00m
Sun., 11 Nov.
MEL
Melbourne & other airports
NRT
Tokyo Narita
14h 40m
$1044
Trip: 29 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 812 reviews
Overall
7.7
Boarding
7.8
Comfort
7.4
Crew
8.3
Entertainment
7.5
Food
7.1
NAN
LAX
Good 6.0

I was excited to come back to the USA after a long vacation. When we arrived at the airport, the security started asking me questions immediately even before I checked in. They demanded I show them the ticket before it was even printed. When I explained that I was trying to check-in for the first time. They told me I was going to be reviewed upstairs and put a sticker in my passport. I proceeded to check in and just walked thru the normal security measures. After scanning my bags in security, I discovered there was no security meeting and proceeded to my gate. After the gate, everyone in line was subjected to a second security screen. This was a manual search and all articles were removed and repacked again. Then we proceeded to the plane entry where everyone needed to verify passport and ticket again. Later in the flight, I was having indigestion problem from my documented medical acid reflux problem and asked for a cup of water. He said sure and walked away. He never came back again.10 minutes later, I pressed the attendant call button again. 10 minutes later and no one came over. 15 minutes after that Albert came back over and said, "I see you have your call light on, please put your seat back up again." I can complied and he immediately turned off the light and walked away. 10 minutes later, Albert came by with the water cart and parked it right behind my seat. He proceeded to hand out water to everyone behind my seat. 30 minutes later the water cart arrived and I finally received my water (75 minutes after I asked!) Thanks Albert, I'll be following up with your management to see that disciplinary action is taken.

See above. The above problem caused me discomfort, pain, stress.

HNL
NAN
Good 7.2

Friendly helpful staff. Loved the leg from Nandi to Auckland.

Having to repack our bags when the total among the three of us flying was within limits. And then still having to pay an extra $60 US. when we didn't get it quite right by about 2 ks. However you did let my wife's wheelchair on without payment thanks for that. I am an ex pilot so it is difficult for your staff to try and explain weight ratios, and the dangers of extra weight.. Then being made to take 1 point something kilos into another lighter bag. However the staff were very good about it. not their fault that they find themselves having to talk through something that just doesn't ad up. However we enjoyed the flight, and the help we received transferring from a very late plane to one almost waiting in Fiji. :-)

NAN
AKL
Mediocre 3.6

planes seats dirty chewing gums stuck on seats talking of entertainment not everyone will prefer to watch what is being played there arw children and elderly thats needs to be considered

VAV
NAN
Good 6.0

with 39 passengers on a 60 persons flight the following annoncement came up: we need 5 volunteers or we leave 524kg of baggage we have to leave here. Than the locals started to bribe the personel... we have no idea if and when our stuff arrives...

AKL
NAN
Mediocre 2.6

I arrived in transit from another flight, no representation to make check in. I needed to wait for gate to open before I could check in. then there was no time for the airline to recover my Bag. Do no us this airline in transit

Sat., 16 Feb.
HND
Tokyo Haneda
MEL
Melbourne & other airports
16h 55m
Wed., 20 Feb.
MEL
Melbourne & other airports
HND
Tokyo Haneda
16h 25m
$1131
Trip: 5 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2,925 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.0
Entertainment
8.7
Food
8.4
JFK
FRA
Excellent 8.6

Space in economy seat was good. Huge selection of movies. Food was tasty. On flights to Frankfurt, Singapore Airlines may want to keep more sparkling water in stock, as Europeans prefer this to still water.

There was a smell in the plane when I first arrived like vomit. It may have been the cleaning supplies.

NRT
LAX
Excellent 10.0

Same as my trip to Japan. Crew was great, boarding was easy, seats were pretty comfortable, food was great, and entertainment awesome. Gave socks and toothbrush amenities, along with the normal pillow and blanket.

It felt a tad bit hot in the plane. No personal vents to adjust to one's own desire.

BKK
SIN
Excellent 8.3

Flight was late due to the eternal airtraffic mess at suvanabhumi whenever it rains

MEL
SIN
Excellent 10.0

Flight time

LAX
ICN
Excellent 10.0

Crew was very friendly and responsive to my needs. They met it with a smile.

Sun., 7 Oct.
NRT
Tokyo Narita
MEL
Melbourne & other airports
24h 20m
Sat., 13 Oct.
MEL
Melbourne & other airports
NRT
Tokyo Narita
21h 45m
$1133
Trip: 7 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 2,984 reviews
Overall
8.0
Boarding
8.0
Comfort
7.8
Crew
8.3
Entertainment
8.0
Food
7.5
MNL
TPE
Good 6.0

Entertainment was very good. Lots of movie selections.

Only serving tea and coffee for breakfast.

DPS
TPE
Good 7.3

Impressed with the quick boarding time. Flight delayed 45 min but still made connecting flight. Good inflight entertainment options

Bad food

TPE
HAN
OK 5.0

The flight was 40 minutes faster than expected

The economy seating in this airline are trash

TPE
SFO
Good 7.6

They used a more modern plane for the longer haul part of our two flights home from Bali and appreciated the slightly bigger seats for the longer flight. Good inflight entertainment options.

Terrible food.

JFK
TPE
OK 5.3

The staff was friendly for a very late and very long flight

Almost 70% of the plain was stuffed into economy seating while 60% of the economy plus was empty and much more spacious. I feel like optional upgrades should be announced when this is the case, especially for a 16 hour flight

Sat., 2 Feb.
NRT
Tokyo Narita
MEL
Melbourne & other airports
25h 25m
Tue., 12 Feb.
MEL
Melbourne & other airports
NRT
Tokyo Narita
17h 15m
$1141
Trip: 11 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 2 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.9
Food
7.6
BNE
LAX
Excellent 9.0

Seat comfort amenities crew

No vegan meal options

LAX
BNE
Excellent 9.3

Excellent seat comfort & entertainment options. Food was average.

No vegetarian meal options

SYD
SFO
Excellent 9.6

The boarding was on time. The crews were great. Food were good.

I reserved for a window seat but I still end up in the aisle.

SYD
AKL
Excellent 9.6

everything was lovely

the outdated on flight entertainment system

SYD
PER
OK 4.3

The plane required the note book to view current movie but the note book has to have the app installed before take off. It was not properly draw my attention in advance via e-mail or text messages. For such a long flight, Qantas should have a better plane to server this route. Totally disappointed.

Thu., 22 Nov.
HND
Tokyo Haneda
MEL
Melbourne & other airports
37h 55m
Sat., 24 Nov.
MEL
Melbourne & other airports
HND
Tokyo Haneda
14h 40m
$1178
Trip: 3 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 4,846 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
HKG
SIN
Good 7.3

The a330 is showing its age and the food on board was not good. Otherwise it would have been an excellent flight

BKK
HKG
OK 5.3

Seat recline marginally more than in economy, but 2x+ the price. Boarding process for PE abysmal. Food - slapped on a tray.

PEK
HKG
OK 5.0

Not much

SIN
HKG
Mediocre 3.0

Flight delayed as always

ICN
HKG
Good 7.0

Boarding was swift

Crew was indifferent and cold in their service. Food was mediocre.

Sat., 29 Sep.
HND
Tokyo Haneda
MEL
Melbourne & other airports
14h 15m
Thu., 4 Oct.
MEL
Melbourne & other airports
HND
Tokyo Haneda
34h 00m
$1395
Trip: 6 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 2,073 reviews
Overall
7.3
Boarding
7.3
Comfort
7.2
Crew
7.8
Entertainment
6.7
Food
7.0
MNL
SFO
Good 6.0

The disabled services and that the inflight crew pay attention. They're genuinely courteous and kind.

Food and the seating upholstery (but that's to be expected in economy class)

MNL
LAX
Excellent 9.3

Smooth fly. Sleep a little bit better not to shaky.some friendly passengers.

Food is ok not much but ok.

RUH
MNL
Good 6.0

Cheap biz flight from ruh to mnl, non stop service

If ur in economy and westerner, seats are tiny. I went biz class and seats are old, food just ok, stewardesses just ok. Movies are Vina iPad mini and the headphones are the old foam style and you can’t hear the movie well. If u want to be pampered with champagne, great food, etc., go elsewhere. If u just want to get from point a to point b, this is the airline for you

DXB
MNL
Good 6.0

i like the movies selection , dinner meal which was sweet and sour fish .

They don’t offer meals for people who aren’t beef or pork eaters . Although they had a fish meal the breakfast did not have that option.

SFO
MNL
Good 7.3

Broken tv control and head sets x 2 wish I could have used my bose

Sun., 17 Feb.
NRT
Tokyo Narita
MEL
Melbourne & other airports
21h 25m
Fri., 22 Feb.
MEL
Melbourne & other airports
NRT
Tokyo Narita
29h 30m
Trip: 6 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 778 reviews
Boarding
7.6
Comfort
7.4
Crew
7.9
Entertainment
7.1
Food
6.9
SFO
HKG
Mediocre 2.0

Too much delays on this trip

HKG
NRT
Excellent 8.6

The A330 used on the HKG-NRT route was a bit old and out dated.

HKG
LAX
OK 5.6

Food and entertainment we're solid. Creature comforts we're solid for economy international (toothbrush, blanket, socks, and sleep mask.)

Never got an e-ticket until the night before outbound flight. Combined with the airline's outsourced customer service, lack of record keeping, and mediocre customer service skills on both sides of the Pacific, boarding was a traumatic experience. Never booking another international flight through Kayak, nor flying Hong Kong Airlines again. Domestic may not be totally out though.

HKG
SFO
Good 6.0

Overweight person next to me kept coming into my seat space. Impossible to sleep well with a stranger bumping into me frequently. I had the window seat.

SFO
HKG
Good 7.0

The flight was d Kaye’s 5 hours ! We didn’t arrive in Hong Kong until 11pm

Sat., 13 Oct.
HND
Tokyo Haneda
MEL
Melbourne & other airports
19h 15m
Sat., 10 Nov.
MEL
Melbourne & other airports
HND
Tokyo Haneda
23h 40m
Trip: 29 days
Overall 5.8 OK
Based on 285 reviews
Boarding
6.4
Comfort
5.8
Crew
6.8
Entertainment
4.1
Food
5.2
AKL
OOL
Good 7.0

crew are so helpful

hard seat...no cushion...air temp very cold and no free blanket.

JAI
KUL
Excellent 8.0

Took X Air Asia from JAI DPS on flatbed. Excellent!

The only problem was the attitude of the air crew when I asked them to help me put my luggage up. I am short - 150cm, no way I can put my carry on without help. It was not heavy, but their face showing dislike. Can’t they see that I am vertically challenged.

MLE
KUL
Excellent 8.0

The small leg space

KUL
SYD
Mediocre 2.0

nothing

My flight was 2 hours late causing me to lose my connection ticket. This, because your crew did not do a proper pre-flight check and notice the emergency lighting was failing. Poor maintenance leads to tragedy and unneeded lateness. Making the cabin 16 degrees for 8 hours may sell rental blankets, but it makes people sick as well. Shame on you.

MEL
KUL
OK 5.0

Not a lot Very disappointed overall

Setting was promised we had spare set next to us but not so. Flight was not full but we were squashed and so disappointed

Sat., 24 Nov.
NRT
Tokyo Narita
MEL
Melbourne & other airports
12h 30m
Tue., 27 Nov.
MEL
Melbourne & other airports
NRT
Tokyo Narita
27h 25m
Trip: 4 days
Overall 4.3 OK
Based on 14 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
NRT
MEL
Mediocre 2.0

Baggage I have to pay it and kayak did not even giving an options during the time I bought a ticket

NRT
MEL
Good 6.0

- Pilot warned of expected turbulence prior to take-off - Complimentary Entertainment package

-Delay to flight due to freight loading - Staff did not notify of complimentary entertainment package - departure staff appeared disorganised

NRT
MEL
Good 7.6

My partner and I are very tall, so the flight attendant moved us to an exit row free of charge. It might have been a glitch in the system, but we got to use the entertainment system for free and it had a good selection.

Weight limitations for carry on bags. You have to pay for EVERYTHING-- blanket, cup of coffee, food/snacks, even on a 12-hour flight.

NRT
MEL
OK 5.0

Some of the staff were very friendly and considerate and we were compensated with free entertainment after a long delay.

There was no communication among staff member and zero communication with customers who were transferring. We were left in absolute confusion, had no idea about our connecting flights and had to depend on the staff of other airlines to find out about our flights.

NRT
MEL
Mediocre 2.0

No much, was comfortable enough to make me not completely hate it.

You have to pay for everything, checked bags, entertainment, food. I'm used to this on the short domestic flights but a 10 to 11 hour flight that is international is ridiculous. The food I paid for was terrible and not cheap.

Thu., 11 Oct.
HND
Tokyo Haneda
MEL
Melbourne & other airports
17h 50m
Tue., 16 Oct.
MEL
Melbourne & other airports
HND
Tokyo Haneda
27h 40m
$1716
Trip: 6 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 552 reviews
Boarding
8.4
Comfort
8.4
Crew
8.8
Entertainment
8.0
Food
7.8
DPS
CGK
Excellent 8.0

Quick boarding, good entertainment

n/a

MEL
DPS
Good 7.3

Flight was normal. Nothing special. Flight wad on time.

Boarding didn't commence as started

CGK
LHR
Good 7.0

Flight was comfortable enough. Nothing special, but got me safely to my destination. Service was good, plenty of food

Meals were just okay. I flew Cathway last month abd their food was better, plus they gave us hagendaz ice cream which was a major happiness booster.

DPS
MEL
Excellent 8.6

The level of care given I required wheelchair assistance to the aircraft.

Being woken up at 4am for breakfast, when I asked not to be woken up.

JOG
CGK
OK 4.0

I didn't like your time tables where you use only 12 hrs. It's okay to go all the way to 24 instead of 12/12 I had to rebook my ticket at additional expenses

Mon., 18 Feb.
NRT
Tokyo Narita
MEL
Melbourne & other airports
21h 25m
Tue., 19 Feb.
MEL
Melbourne & other airports
NRT
Tokyo Narita
29h 30m
Trip: 2 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 778 reviews
Boarding
7.6
Comfort
7.4
Crew
7.9
Entertainment
7.1
Food
6.9
LAX
HKG
Excellent 10.0

Felt like a brand new Airbus. Roomy seats even in economy. Excellent service! A full meal unlike most American airlines. Polite, expedient service. I will fly Hong Kong Airlines again!

Everything was great! No issues.

BKK
HKG
Excellent 10.0

Ok time. Great service.

SFO
HKG
Mediocre 2.0

Too much delays on this trip

HKG
LAX
OK 5.6

Food and entertainment we're solid. Creature comforts we're solid for economy international (toothbrush, blanket, socks, and sleep mask.)

Never got an e-ticket until the night before outbound flight. Combined with the airline's outsourced customer service, lack of record keeping, and mediocre customer service skills on both sides of the Pacific, boarding was a traumatic experience. Never booking another international flight through Kayak, nor flying Hong Kong Airlines again. Domestic may not be totally out though.

SFO
HKG
Good 7.0

The flight was d Kaye’s 5 hours ! We didn’t arrive in Hong Kong until 11pm

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