$107 Find cheap flights from Tokyo to Sapporo

excellent, the food was excellent and delicious, and the crew were very helpful and accommodating. thank you very much

excellent, food was great, the crew were excellent and very accommodating. thank you very much

Older 777 - showing lots of wear - Premium econo seats that are difficult to recline and worn springs to they don't return to takeoff position without standing and pulling them forward

Excellent. All the ticket prices have gone up so much. With only economy as the option, I thought I better pay for a good airline and I am glad I took ANA. The only thing is the long layover at Hanaeda enroute to Singapore. Any chance to bring back the service to land at Narita instead for the transit and a shorter layover will be fantastic. I am a fan of ANA.

Good. Got me there and back safely and mostly on time. 30 min delay for maintenance once but that means more time for nap. Crew was super nice.

Incredible. Amazing legroom. Over head fans for each person. Tv screens were great. Headphones were adequate. Seats were comfortable and spacious. Loved it.

I booked a ANA flight, this was just a regular United flight — as always very bad, dirty, rude service, quite frankly really embarrassing to be flying with this after spending time in Japan.

Staff and crew are wonderful, professional and courteous. Meal is delicious and snacks can be improved. Entertainment needs improvement, pls update selections of movies. I appreciate that our flight was on time

I flew economy class so of course it’s not as roomy as business and first class. But overall it was ok and the seat had an interesting way to recline — the seat itself extended forward instead of the backrest. This way the person sitting behind me would not lose space by my reclining—excellent concept. I wish all airlines used these seats.

The space for the seats i like it. Its not too close like other air line. The food is ok and also the staff. I'm waiting for my flight rewards point because until now i didn't recieved it.

This airlines is always my favorite. Very consistent customer service and food is good. My last flight with them, I had no idea we landed because it was just that smooth of a land.

Excellent crew, immediate attention for any request. Both ways on time (rather before time arrival at Haneda). Only complaint was that the seats are not reclining like rest of the airlines that I travelled. The Backrest is fixed. The reclining is only within the box seat, so you slide down forward for reclining, not backward. So it was bit uncomfortable. The food for the day trip was excellent. For the night flight, no breakfast was served, only dinner, which was disappointing.

At least it was not very cold inside the plane. I noticed there was now a bidet in the bathroom and that’s good! I didn’t like the window seat. Flight was smooth except for 1 turbulence. Plane was on time. Thanks. Food was not that great. Miso and green tea were good! As usual movies were old and there were no changes.

Food as always. PA was not clear, especially the English ones. Very limited Hollywood movies. Unlike the first flight I had, this plane has less leg room and less room for my under seat baggage.

Please change menu every now & then bc I fly twice within the year and serving the food the same

The Experience was fantastic, it's a quick flight so no entertainment or food. Just a refreshment

Great crew, Japanese domestic flight is just a drink service but crew are very attentive

First of all I had dozed off. And when I woke up, my food was on a tray without telling me the food was there or asking me if I wanted something to drink. They never came back to ask me if I wanted anything to drink and I tried to stop them several times. I personally have a problem swallowing food without something to drink with it. so therefore I could not eat., second thing for the entertainment. There was no place to plug the headset in because the tip had been broken off into the monitor to where you couldn’t even watch a movie or hear any music that was annoying .

JAL is a flawless airlines. Perfect customer service. On-time boarding, clean airlines, and incomparable in-flight dining.

It was one of the best experiences. The staff were amazing. JAL is my second favorite Asian Carrier I have flown on. Korean Air was my first. Thank you JAL for bringing me home safely and for such an amazing staff and service.

The seats are very uncomfortable just was not a pleasant experience

my flight was cancelled an hour before departure and i have not received a refund yet.

A child behind me was kicking my seat and the cabin attendant noticed and kindly asked me if I’d like to switch to a different available seat. Really nice.

The flight crew was very nice. Had a bit of a hiccup on my end when I checked in flying from Tokyo to Sapporo but the staff was very helpful. Definitely enjoyed both flights.

There was no social distancing on the plane. Lots of people sneezing, etc so the coronavirus measures they are taking are not adequate. Very uncomfortable flight. Also hard to get customer service support by phone in English.

The seat is so bad Can’t recline the chair

For Travelers with babies, if they can be supported by allowing to carry the Baby stroller upto the Airplane gate, and not submit at the Check-In counter. it will be very convenient. Thankyou.

I didn’t even fly on it can I get my refund

The only two things to like were the price and the actual flight crew. Other than that, there is nothing positive to report above making it to my destination safely, yet later than scheduled or reported by the system. The Spring website doesn't work. I was repeatedly advised to check in online. That's impossible. None of the web functions work. I couldn't check in, pick a seat, purchase checked baggage. The phone numbers don't work. I tried every number I could find and was never able to even connect. I tried calling from my US phone and from my wife's Chinese phone. So I knew I would have to pay whatever they said for my baggage. On arrival to the airport, (HRB international terminal is a mess and also poorly run), the staff charged over $150 usd for my luggage. The luggage requirements on the web site are confusing and not close at all to industry standards. They blur the line between "Spring Air" and "Spring Japan". Kayak lists it as Spring Japan, the web site only delineates between Spring Air Domestic, Spring Air International, and Spring Japan, but doesn't make clear whether an international flight to Japan would be on Spring Japan. After checking the 1 suitcase, which took a long time for the attendant to even figure out how to do, I was told later that my carry on was too much and then there was a communication problem and I finally told them (interpreted through my Chinese wife) that I didn't mind paying for 2 bags, but I had to rearrange because I had batteries in the carry on which arent allowed to be checked. That requires the attendant to refund my first payment and te-cjexk both suitcases. She so forgot to give me the bag ticket and came to find me later. I was then motioned to go upstairs to the security screening without my wife accompanying to help translate. Then while about to be frisked, the attendant came to ask me to look inside one of the suitcases. So I went back to the check in a 3rd time to literally show them a flashlight in my suitcase. After all that, I made the tedious path through screening, & immigration. The gate wasarked for my flight. But when boarding time passes, nothing happened. None of the announcements were in English. At some point, they announced something and half the people near that gate got in line, but it wasn't moving. Some people were eventually going up and asking. I did and it turns out there was another flight to Korea link g up at the same gate, unmarked by the board. So I had to guess when that line was finished and my tokyo ight boarding finally started. My flight was scheduled to depart at 10:35am. The line for the boarding didnt even occur until 10:49am. But the Kayak app was reporting the flight as only 10 minutes late. We probably took off at 11:30am or so. I don't believe the plane wasn't ready. They were just having difficulty organizing the crowds into the trams that transport the passengers to the tarmac. The flight was mainly done because it seemed to only be about half booked. So there were many empty seats which helped. But then I find out that the flight crew will only accept Chinese or Japanese CASH for food, beverages, and snacks...even WATER. If I had known prior, my wife had Yuan cash but it is never used in China so I didn't have any. This airline is horrible and I should have paid for a better flight but it was the only one that got my plans very well. My wife later told me that it was well known to be a poorly run airline, but she didn't realize that's who I booked. I didn't interact with the crew much, so nothing to complain about there. The check in staff were nice, but somewhat incompetent. Never again.