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Overall it was a very good experience. Boarding was efficient and well organized. The cabin crew were excellent. The meals were tasty and quite filling. The warm bread rolls were a nice touch. Seats were comfortable even if they were a little narrow. Entertainment selection was excellent.

I had already opted for Vegan food before 2 months yet they say we have no record for it,

It was pretty good overall. I just wish the crew didn't have to interrupt you every five seconds to ask you if you wanted anything, I mean that's what the help button is for. When someone is tired and sleepy and still getting their bearings, turning on DND button is maybe not the first thing on their mind.

I didn't understand why I got dropped off at departures on exiting the plane at Doha aiport. I had to find my own way to immigration/baggage reclaim which wasn't easy as staff in the departure section just tell you ti scan your boarding pass. This was very poor b qatar Airways. I spent 2 hours soyung this out and once I got to get my suitcase it was delayed. So instead of getting to the hotel at about midnight I got there at three in the morning. I wonder why I upgraded to business?

Was required to print a boarding pass, which I'd prefer to avoid. Seat (economy x) was comfortable, service was excellent.

Food and entertainment was very very bad. Also, Doha airport is very bad. Entertainment was same for last 1 month....no change. Old movies. Food quality was sub par.

Other than low space, which is the problem with all airlines for economy class, the flight was excellent.

Boarding delayed, no communication. I left the lounge, and heard a final call, boarding started after a 30 minutes.

Terrible. The website insisted that I wasn't logging in correctly to confirm my flight. It also wouldn't let me register as a member. I was unable to get a boarding pass until 4 hours before the flight so I couldn't get through security and had to wait. It was unlike anything I've experienced in decades.

I would advice everybody not to fly by Indigo, no entertainment in flight, rude behavior of staff, worst experience of my life

Overall it was good, but the flight was long and crews on such long flights in my experience generally get more involved. They make more rounds with water and snacks and check on wellbeing of passengers. It was not an overnight flight, so the ‘night’ atmosphere in the cabin was not called for

This aircraft is not up to standard - old Airbus with terrible chairs and entertainment system for business class!

Boarding did not have a clue what is an EU disability card

seat didn't fold children noise in the air plain. no foot space

for the very long way the flight has to be more confortable it was very dirty the wc was not clean

I paid for reserved seats but didn't got them at all

Flight canceled and uncanceled. I had already rebooked and so have to pay for both. No one is willing to admit fault

Traveling is Okay, but staying in Istanbul, specially Wi-Fi in airport terrible.

I will avoid this airline as much as possible. Service was rude, and I don’t think the crew knew how to answer a CALL LIGHT. I pushed my call light on the ohare to Istanbul and the Istanbul to Thailand flight because I was very very thirsty. NO ONE CAME. I pushed it twice! NO ONE CAME! Why have a call light when no one will come? My experience was the WORSE AND I WILL NEVER EVER FLY WITH THIS AIRLINE AGAIN. The cabin crew needs to learn MANNERS AND BE RETRAINED on their jobs on how to be helpful and kind instead of being short with their customers and ANSWER CALL LIGHTS! I honestly wouldn’t be suprised this airline goes out of business.

A very good airlines; we were pleasantly surprised by the attentive professional and service! Great job.

Long way to improve. Toilets not working. Bad handling when flight was canceled

Lovely crew - comfortable journey despite it being an older plane.

1st time with. Etihad Airways and it was amazing from check in to crew. Great flight.

The staff was very nice and polite but it was very very hot and no ways to have some fresh air. It would be nice to have more time to sleep since it was a night flight

My wife and I were upgraded to Business Class on our Dublin-Abu-Dhabi flight on the 22nd of January. Being served by "Mariyan" (not too sure about her name, she's from Tunisia) was the real highlight of our flight, she deserves to be working with etihad. We are looking forward to the next upgrade as we are flying back to Dublin on February 01, 2024. If I am not mistaken we have just reached GOLD status as Etihad Guests.

One thing is very important is you people not giving seat arrangement together to couple, senior citizen. You have to take care of senior citizen. Do not look about money. Money is not important everywhere. Make relationship strong is very very important. I like Etiyad air line out of all air line. Food was hot and delicious. Air hostess gave very good service, nice attitude, very good behaviour. I gave 10 out of 10 marks. Thanks Jivraj

I WOULD ADVISE NOT TO BOOK YOUR FLIGHT ON KAYAK. THEY SHOW BETTER FARES AND AFTER I BOOKED MINE, I FIND OUT THAT IT DID NOT INCLUDE LUGGAGE. i HAD TO PAY $800 TO CHECK IN MY BAGS.

Entertainment did not work from flight from Abu Dhabi to Kolkata. Emirates has a much better flight in that sector.

Very unfriendly team. It was very difficult to get a cup of coffee. Legroom was extremely small. Old, dilapidated plane.

Ripped off and broken seats in Business class. Seats stink and need to request the staff for additional bedsheets. Crew if very friendly though

the crew was very friendly. The check in staff was a different story. I was flying club and when I arrived at the check in desk the two people behind the desk waved me to another person. They were too busy chatting. This person checked me in and said to walk to the gate immediately. At it was 1h12mins before the flight, I asked if I could use the lounge. No, he said. Straight to the gate. Obviously it was crowded, uncomfortable and irritating as the flight was delayed and a herd of people were standing in front of the gate, hoping to get in first

The BA team at Sky Harbor is deplorable, full of unnecessary attitude and poor communication. It seems like every member of the team was looking at another to solve the problem, instead of taking agency to do so themselves. I saw no less than 6 altercations with the same gate agent where he threatened to revoke the passengers boarding pass for asking a wildly reasonable question, something as simple as where the cue to board was. I’ve complained to BA before but it seems this isn’t an issue for them, which is very disappointing

I didn’t get to London or Amsterdam. They lost my connection flight . I was stuck in Madrid and they rerouted my flight to Austria where my son had to come and pick me up. To get to my destination and they lost my luggage and they’ve told me they can not find it very poor service so have no word for what happened

Seated in business class. Bed too hard and no comforter. Way too many seats in business class for number of crew so never felt particularly looked after.

No food as per my diet restrictions even after advance request and delayed baggage without any notifications

The crew is excellent. However there are a few things that are not satisfactory: seats are smaller than many other airlines in economy, food was sad and I had bad diarrhea after I drank a cup of tea, They also forgot mine and many other people’s luggages somewhere this time. The luggage was delivered two days later, which caused a big inconvenience because 1. Most of my son’s clothing are there and he had to go back to College before the luggage was delivered. Now I will have to mail his stuff to him; 2. Two pairs of shoes are missing from the luggage.

If you want the worst airlines and worst staff - British airways. They only know how to loot - as they always have throughout their lifetime of ruling countries etc.

The behaviour of Cabin Crew was really bad and they didn't serve food in my 10hrs flight even though I booked my flight food . They didn't treated me well. Seriously inhumane people. Moreover, they have made fun of my religious belief as I was carrying lord Krishna idol with me which is highly unacceptable. Our connecting flight got delayed and for providing the information regarding next flight and other immigration there was no guidance provided at the airport. I am really disappointed with the airlines as they have hurt my self respect as well my religious sentiments during my whole flight.

Flight cancelled 20 mins before departure, no support with ground transport or hotel booking

Whoever did the study on the layover times in Heathrow did not take into acorns the amount of time it would take to get through security at peak times. We almost missed our flight both ways through Heathrow. Also the signage is good but not very clear.

The cosmetic condition was pretty run down. The carpets were badly worn out. Even the paint on the wings was chipped and peeled! Looks like they are running these 787s to the ground..

WiFi didn’t work on both sectors so made killing time harder - planes clean modern and good flight crew - would do again if WiFi works

6hrs fly they dont give you a glass of water from seoul to singapore need to buy drink and food plus they charge for bag on international fly is always Free 1 bag from seoul to singapore is Not a local fly you are traveling true asia same story from singapore to Bali no water drink after payment for bag drink cost more the regular airline Well never use this company again we use regular company like Delta korea japan China and even scoot parent company Singapore Air

We had 2 attempts to land at Singapore Changing during a thunderstorm. Everything was delayed by 1 hour plus.

Boarding was not accordingly after front seat, bmf then back seat. This delayed for at least 40mins or more. The staff at Jakarta can do better. Is chaos at the entry to board the plane. This tarnished Scoot reputation when everyone was talking about it.

The crew was not customer oriented at all, even confrontational . The aircraft needs more attention to detail as far as comfort, and the 1 hour sitting at the gate with no air is inexcusable

We flew on the 787 Dreamliner direct to main gate at KLIA2, quick entry via eGate and on the train 41mins after touchdown. Go well SCOOT

Was on scoot plus. The only good thing about the flight was the spacious seats. Tables and armrests were extremely dirty Food: bad Entertainment: non existent Wifi: unable to connect, then was painfully slow that we couldn’t even send messages Good thing we had a night flight, so we just slept throughout.

Not clear why boarding passes could only be issued at the counter and not through the kiosk. I had already check-in on the web, so waiting to obtain a boarding pass 1.5 hours before the actual flight defeats the purpose of early web check-in.

no charging point. food offering is limited and very much on the budget line. Overall is not satisfying for such a price and duration of flight.