Find Business Class Flights to Tokyo Haneda Airport

excellent, the food was excellent and delicious, and the crew were very helpful and accommodating. thank you very much

Excellent. All the ticket prices have gone up so much. With only economy as the option, I thought I better pay for a good airline and I am glad I took ANA. The only thing is the long layover at Hanaeda enroute to Singapore. Any chance to bring back the service to land at Narita instead for the transit and a shorter layover will be fantastic. I am a fan of ANA.

Good. Got me there and back safely and mostly on time. 30 min delay for maintenance once but that means more time for nap. Crew was super nice.

Incredible. Amazing legroom. Over head fans for each person. Tv screens were great. Headphones were adequate. Seats were comfortable and spacious. Loved it.

The space for the seats i like it. Its not too close like other air line. The food is ok and also the staff. I'm waiting for my flight rewards point because until now i didn't recieved it.

The staff, ground and air, at ANA was very helpful and friendly during check in, boarding and during the flight. This is the reason why I always fly ANA whenever I go to Manila. The food was not the best but the flight crew more than makes up for the shortfall.

First I will say this was really NOT an ANA flight. ANA used a UNITED jet to perform this flight. I specifically booked with ANA because I did NOT WANT TO FLY UNITED FOR INTERNATIONAL FLIGHTS. So to spend $1800.00 and then discover after booking that it was going to be handled by United was very disappointing. I will be more careful next time when I book. The interior was very cramped in economy class; the dinner meal was terrible and also had extremely small portions for an international flight - the bread roll was ice cold and stale - that salad was very wilted; I’ve never had a “snack” that was so salty that it was difficult to eat; the breakfast “waffle” was practically unrecognizable. Really horrible meals for a very expensive international flight. Bathroom floor was also pretty dirty. I’m hoping my return flight is a real ANA airplane that is cleaned and serviced by ANA personnel with ANA meals. I will never book with ANA again if they continue to use UNITED airline jets. Yuck!!!🤢

Ticket was purchased as a United Airlines flight (operated by All Nippon) like what does that even mean? Makes for a VERY confusing flight experience. For instance, what do I look for a United drop off signage and ticket counter or ANA? No explanation anywhere to be found. I also felt a little bit scammed by the obsurdely restrictive seat selection provided. Only middle seats available!! Are you kidding me!! On 6hr + 10hr flights you're forcing me into the middle seat without telling me before I purchased the ticket?? This should be illegal. And to top it off, on the Tokyo LA leg there were quite a few empty seats including window seats! I must also say, the food was a dissappointing as well for my taste, fish with rice ( mostly plain white rice) or a vegetable medly for the breakfast meal? Should be at least 4 choices and at least 1 with eggs. Outside of these issues flight was otherwise ok.

Ground and flight crew were all courteous, extremely helpful and professional. Overall, process is really organized, from boarding to disembarkation.

This is a very long flight and the first time I have flown on a Japanese airline. I was very impressed with the staff. They worked hard and offered food and drink regularly. Plane was very well cared for. The let room was good . Food was ok but better than other airlines.

Overall mediocre-good, with the service on the flight operated by American Airlines being subpar and not the kind and standard you’d get from a Japan Airlines crew. The majority of the stewards on AA were not as gentle and friendly as those from Japan Airlines. Japan Airlines were more attentive to detail and your flight experience. AA was more interested in completing their tasks.

Very pleasant, look forward to flying with JAL again if the price is right.

I was feeling very comfortable throughout the flight. I got more leg room than I expected from a Y class seat. But the food was a little disappointing.

The food was not that good. I liked the miso, green tea, and ice cream. I wasn’t able to put my carry on bag under the seat in front of me. The flight was smooth. Please expand your choices of movies especially the new ones. I can’t choose any of those films. They’re old.

I like the braised beef., miso soup,, and green tea. Very little choices of hollywood movies. The PA announcement in English was not very clear and very soft. I could hardly hear.

More updated movies & Chinese movies. The food sometimes overcooked. Prefer to have more neat snacks in between than just choose from the menu. Please change the menu every now and then. This is my second time flying within one year and the menu didn’t change at all!

Food is lagging. Very poor choice. Like vending machine fast food.

Please change the menu more often. The beef is not tender, more choice in ice cream flavor. Dessert is not good too.

The Experience was fantastic, it's a quick flight so no entertainment or food. Just a refreshment

Again I paid for an upgrade on my credit card didn’t get it need a refund. . American I not good at gettin in contact for refunds.

Crews were great but food not much selection just all tailored for Asian passengers.

I had a great experience with Singapore airlines as always. The partner airline, Scoot was fine except my bag was misplaced during the shuffle. Ultimately, my baggage arrived intact. Attempting to inquire about my baggage was impossible.

plus: service and personal assistance minus: online check-in did not work

My experience with Scoot is very good. Will have no issue flying with Scoot again.

Good flight. The food was served a bit late, hence a hurry to finish before landing. Excellent crew and service

Great to have actual hot tastey meal on a flight. Well done

All in all the flight was good. Love the fact that for airline food it was piping hot

I commend the flight attendants on our SFO-SIN flight who went above and beyond to provide us with extra snacks and food. This type of service makes the flight experience personal and awesome.

It was a great flight Food was great Crew was spectacular

They made me check my carry on even though there was room We un boarded in a strange way but overall it was good

We bought the business class tickets. The check-in staff and onboard crew were excellent, providing commendable service throughout. However, it was disappointing to find that China Southern Airlines does not have a lounge at SFO. Instead, passengers were provided with a $35 per person food voucher, which fell short of expectations. Furthermore, the quality of the onboard food left much to be desired, marking a significant decline compared to our previous flight experience in 2019, prior to the pandemic.

Wuhan - Dubai. Old plane: 1. Only USB charger. No power outlet to plug in.. 2. Super narrow seat layout 3. Toilet cover consistently fell down and hit my back when sitting on it.. :( 4. Entertainment system touch screen not sensitive, and need to press hard or use finger tips to hit. Crew were very nice and accommodating though.

1. I got very poor check in experience with the counter lady . This is the first airline I ever experienced that no combine check in weight allow . Even we have 4 of us but weight counter by piece . So we wasted lot of time argue and repack . This is super crazy 2. Next I left my Samsung tablet on the plane . And I started to escalate and finally spoke to southern airline lost and found in Malaysia and the amazing answer she give is : system nothing found and please try to call southern airline in china 🧐 . I have been flying many other airlines but this is my first encounterment with such irresponsible airline response and no empathy given to customer . My feeling is nobody bother whether how customer like me feel and I’m just too small for the management to take note .

No red vine, no whiskey, no vodka. No that I wanted all of them at once but still...

During flight, some passengers perform stomping leg exercises which disturb the comfort (I.e. sleep) of other passengers.

No good but was short flight. Both of our China Southern flights were on time. No surprises.

The flight was okay it was the kayak customer service that was poor, I have been trying to change my name on my flight ticket 3 days before my flight and nothing got done about it even tho I messaged so many times and phoned, all I got in return was that is was being processed and still to this day nothing has been done about it, I think it’s disgusting and un needed stress to the trip.

The food was perfect. The boarding process is a bit long. Given the late boarding time, I felt very tired by the time I was seated.

Quality flight from start to finish. Customer service is evidently very important to this company. The staff really exceeded expectations.

Traveling with the Chinese airlines , their service superior to the US Airlines , they are much more friendly and the seats are comfortable , In the past I flew with United , now ,United Airline will become history for me .

The first economy rows have remote space in the seat which eats in the seating space. The seats are also smaller compared to other airlines.

Very comfortable Prem economy seats for a long haul flight. Had a problem with the tv that the crew fixed so was great!

Cathay Pacific seems to be an airline in trouble and on its way out. Lots of broken or poorly functioning things like entertainment screens, seats, and enough well trained staff to handle a full flight. Sad...

The flight crew was exceptionally good. Personal needs were well met. The food choices were very nice.

I cancelled the flights in good time but could only get a partial refund. I was not warned of this.

Not good. Flight was purchased for my father who needed medical assistance to board and transfer due to a heart condition. No one at Hong Kong from Cathay was there to assist and he barely made the connection. When I talked to him he could barely breath and was not sure he was going to make it. Really poor service even though the ticket stated he needed a wheelchair assistance.

Crew experience was more transnational, seats were so close together (LtoR and FtoB) that it was difficult to enjoy much of anything. When the person in front leaned back, there is no space for me. Sadly it was a flight to be endured not experienced.

While I was in great pain, the seat was sufficiently comfortable to allow me to rest and not be in so much pain.

we were upgraded which was a blessing and tender mercy for us. I fell the day before and was in extreme pain from knee to shoulder. Sitting in a more comfortable seat during the flight was an unexpected blessing and experience.

Very poor check-in experience, and flight meal service was very disappointing with no drinks service or hot meal.