The flight crews were extremely professional helpful and courteous. Departure and arrival times were accurate. No delay. Thanks
The flight crews were extremely professional helpful and courteous. Departure and arrival times were accurate. No delay. Thanks
I enjoyed flying on Korean Air. The service was great and the food was yummy. They served white fish.
Ford not that great the seat not to big for leg room like other airline
not too bad but not too great either. Service on all airlines declined ever since covid. Your Delta Stewardess are not that friendly at all. :-(
lunch was good; breakfast was kinda meh cabin temprature was way too high new entertainment system but somewhat limited content
I flew Asiana Air not Korean Air which was my original flight. So, I have no say about Korean Airlines right now. I hope you guys will not make any changes of my flight on Feb 15th. I want to fly Korean Air on Feb 15th. and make sure it is the same flightr njumber for my husband also and do not make any changes on either flights. thank you for reading my letter.
Wonderful cabin crew!!!!! Food was poor, in flight entertainment was just ok. They need to serve more water on a 15 hour flight--we were dehydrated and kept asking for water.
Going through security a second time to get on the next Korean Air flight was utterly ridiculous and unnecessary. We were in a International secure area.
Flight arrived early, fantastic, since it is short flight, no food being served
Food was good, but it can be better if it add a little bit of oriental flavour, service is great too.
Seems like crew assumed you're korean. Not impressed by crew
Staff was excellent. Food could use more variety. -More vegetable options. Menu didn't have juice or soda listed. -The croissants were outstanding!
Asian Vegitarian food was test less No Salt or pepper served Need to improve with Chef who can caters for Peaple from India I am sure Chef knows different varieties of food Indian People like
Flight attendants rude, they disappear for almost 3 hours not doing rounds to see what people needed. The laboratories were full of empty water cups, because they never come back to collect them.
Flew on an Airbus 350-900. Excellent aircraft properly cleaned and serviced. Flight crew was excellent plane departed and arrived on time. The A350 has excellent air circulation far better than the 777. I would recommend Asiana to anyone looking to fly in a clean comfortable environment. This is my second round trip flight from New York to Bangkok via Asiana and I will book Asiana again!
Amazing service and fabulous syaff. Loved the jumbo jet too, comfortable.
The entertainment screens are dated and needs to be changed to new screens. Then when we got home, I found out 2 of our luggage’s were damaged (huge) and some items stolen.
I had the most wonderful experience from CEB bag drop through deplaning. The staff, the aircraft, food, and cabin crew were all amazing. I want to give a kudos to Marky from Mactan Cebu's Asiana airport staff for his exceptional customer service and assistance.
JetBlue's check-in was great, but there was an in-flight attendant who was very rude and unkind. I didn't realize that the bathrooms were already locked 30 mins prior to landing and needed to use the restroom. Instead of politely asking me to return, she rudely told me, 'NO, bathrooms are locked! Go back to your seat!' The JetBlue flight was more than an hour delay, which made me almost miss my connecting flight with Asiana. I understand the reasoning, but the action they took to get a hold of maintenance was time consuming. It took them more than 30 mins to get a hold of maintenance and for maintenance to get started. The Asiana flight and crew were wonderful, in general. They waited for us who were delayed from the previous flight before they took off and were very kind to take my checked baggage's info. Seats were a little uncomfortable for such long flight, but service and flight attendants were great! However, my 3 checked baggages are missing! They're lost somewhere in the transition. I'm writing this review 3 days after my arrival to the Philippines, and my 3 checked baggages, where my wedding dress is, are all still missing! I and the CEB airport crew have sent multiple emails to both JetBlue and Asiana, and neither has responded to any of our emails. Although, I was able to get in contact with JetBlue's Interline Department who confirmed that the bags were turned over to Asiana without confirmation details.
The full flat bed was not that comfortable, hard and lumpy., too much space wasted with those bulky walls and divisions instead of making the bed 3-4 inches wider. The compartment where you put your feet is like a shoebox, poor design. Toilets of A350 are just too small, sink is too small
• Crew obviously hate their job • We were placed in the very back of the airplane even though we checked in 4+hrs before our flight • We were given food but since we were in the back of the plane, we were rushed to throw it away. • This was the most unorganized boarding experience. They just called “Group 1” to board and after that, it was chaos. Everyone was confused and they only spoke in Chinese.
Their announcement was not quite clear in Chinese. The rest is pretty good.
I was expecting that movie selection and food would have been better. Everything else was great.
Great experience for a long 13-14 hours flight. Great pilot and crew, everyone is pleasant and attentive to the passengers.
On time. Great service. Good food. Good movies. All good!
The flight was ok. The person who brings tea and coffee totally forgot about us or just walked past at both meals. And special attention is given if you are Taiwanese
Poor food on board, but seats are too small and uncomfortable
Pleasant crew. Very long flight, a bit uncomfortable at times being seated, but not too bad.
Seats could have been more comfortable, but it was a pretty good experience all things considered
Fast boarding process. Flight was expected for a long haul economy flight
Very pleasant, look forward to flying with JAL again if the price is right.
I was feeling very comfortable throughout the flight. I got more leg room than I expected from a Y class seat. But the food was a little disappointing.
All of the JAL flights in this itinerary were great. However the last leg of my flight from LAX to SFO was through Japan Air’s partner, AA which wqsn’t up to par. We were informed only minutes before boarding time of a delay despite the airlines knowing about the delay far earlier (the aircraft we would be taking arriving arrived and disembarked close to our boarding time, for all to see but AA still kept the original boarding time posted until last minute). Furthermore, once we boarded the taxi/wait time was also extended, with the pilot blaming “construction at SFO” for the delay, rather than taking accountability for the the plane’s late arrival coming into LAX. We took off approximately an hour later than scheduled. It’s for these reasons I adamantly avoid American Airlines when possible. Again, JAL was stellar.
Great service but food taste and options have gone down a few notches.
Food as always. PA was not clear, especially the English ones. Very limited Hollywood movies. Unlike the first flight I had, this plane has less leg room and less room for my under seat baggage.
Please change menu every now & then bc I fly twice within the year and serving the food the same
More updated movies & Chinese movies. The food sometimes overcooked. Prefer to have more neat snacks in between than just choose from the menu. Please change the menu every now and then. This is my second time flying within one year and the menu didn’t change at all!
Food is lagging. Very poor choice. Like vending machine fast food.
Please change the menu more often. The beef is not tender, more choice in ice cream flavor. Dessert is not good too.
The Experience was fantastic, it's a quick flight so no entertainment or food. Just a refreshment
plus: service and personal assistance minus: online check-in did not work
My experience with Scoot is very good. Will have no issue flying with Scoot again.
My overall experience with Singapore Airlines is great. Will definitely fly Singapore airline again.
Good flight. Fiod was ready a bit late hence a hurry to finish before landing. Excellent crew and service
Good flight. The food was served a bit late, hence a hurry to finish before landing. Excellent crew and service
Great to have actual hot tastey meal on a flight. Well done
Excellent meal served with real utensils, cardboard served hot meals instead of plastic utensils and plastic covers. Quick service, friendly and accommodating stewards.
All in all the flight was good. Love the fact that for airline food it was piping hot
Awesome as always. I wish though the cabin for premium was upgraded.... Same old sane old :(
I requested an aisle seat and got a middle seat The flight gate was changed and the flight was delayed