Book Alamo hire cars in Madrid

Reviews for Alamo in Madrid

Recent reviews

Traveller rating

Wonderful

2

Very Good

0

Good

1

Okay

1

Fair

0

Mediocre

0

Poor

1

6.0

No bathrooms at Madrid Alamo site, just hits with no TP or way to wash hands, very gross. Car wasn't washed, windshield dirty. Kept us from noticing a small windshield star until we were off driving. It was hard to get a picture of it and nobody answered the phone. We didn't have time to circle back. Ended up causing a fuss in Sevilla when we returned it. Luckily the manager found the damage previously noted in the car repair log, it had been repaired but reappeared. The gas was also 3/4 fill, s PITA since some stations have attendants who want to fill it up and husband had to haggle with that.Reviewed 4 May 2024

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2.0

The car left me stranded in the middle of nowhere, had to have the car towed to somewhere and then returned the car the next day in a different city because it wasnt working the Alamo representative wouldn’t help me replace the vehicle with another one so I had to rent another car from a different rental company. Alamo put me in a dangerous situation giving me a car that didn’t function properly and didn’t do anything to resolve the issue.Reviewed 7 Oct 2023

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10.0

Pros:New, clean car. Drove very well. Attendant at the Alamo in Madrid Airport was very helpful and attentiveCons:Drop off instructions included in the rental agreement for one source of informationReviewed 10 May 2021

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10.0

Pros:El personal fue muy amigable y la entrega del vehículo muy rápidoReviewed 3 Sept 2019

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10.0

Pros:Very friendly and cooperative staffCons:The car had a defective tyre that should have been checked before handing the carReviewed 29 June 2019

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4.4

Pros:Easy drop offCons:The excess in the case of an accident was up to the whole value of the car! Usually on third party websites, it is around 2000-2500 euros. We had to pay 50 euros extra per day for the CDW. I should have known there is something hidden in the price shown on your website. Last time renting with you.Reviewed 13 June 2019

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2.0

Cons:They did not have car I reserved. My flight was delayed 2 hours and they did nothing to help assist in finding me a new car. I ended up having to use a different company at 2x the cost.Reviewed 20 May 2019

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7.6

Cons:More transparence in the insurence costsReviewed 30 Jan 2019

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2.0

Hidden fees, very poor customer experiencePros:Wouldn't recommend.Cons:First, when arriving at the car rental location in Madrid airport, the reservation we made wasn't valid because it's a third party. They said that even though we booked an economy car (Opel corsa or similar) we couldn't get one because the reservation specified a 4 seats car. They only offered a Mini car (a very badly equipped Mitsubishi) which was much more expensive than what we had reserved (165EUR) compared to the (96EUR) we had on kayak including insurance. Next, the insurance worth 40000EUR from kayak couldn't be used. We had to choose their more expensive insurance, saying that they don't work with Allianz. Last but not least, we didn't find the way to the car rental parking area in Madrid, so we parked it in the public parking right nearby. The consultant straight up refused to come with us for 5 minutes to guide us to the rental parking lot and told us we'll be charged the value of the parking ticket at the end of the day, when they would go pick it up. Overall, a horrible customer experience. Definitely not choosing Alamo (or Enterprise, the mother company, for that matter) again.Reviewed 22 Oct 2018

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• How much does it cost to hire a car from Alamo in Madrid?

  On average a car hire from Alamo in Madrid costs $104 per day.

• What is the most popular car hire from Alamo in Madrid?

  Intermediate (Nissan Qashqai or similar) is the most frequently booked car hire type from Alamo in Madrid.

• How many car hire locations does Alamo have in Madrid?

  Alamo has 4 hire locations in Madrid. Take a look at our Alamo hire location map to find the best car hire near you.

• Does Alamo have a car hire location at the airport: Barajas airport (MAD)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Barajas airport (MAD)?

  Yes