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One location in Candler Park
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Reviews
2.0 Poor
Nov 2020
Pros:
Company is very deceitful. There is no way of contacting them. They will over charge your account. Very frustrating. Never renting from them again!!Cons:
Answer the phone when we call!!!10.0 Wonderful
Nov 2020
Pros:
they guy who checked me in was the besttttt forgot his name unfortunately so positive welcoming friendly also I was running late checking out and the guy who checked me out was also the best! I was so nervous and in a hurry and he really helped7.6 Good
Nov 2020
Pros:
Car was nice, staff was nice. Pickup was okay. Drop off was good. Rate was good.Cons:
Helpful staff, but the super sneaky and difficult policies really make me never want to rent from this place again. Spirit changed my flight and I had to pay a rebooking fee just to change a couple hours over. It left a bad taste in my mouth. I really didn't enjoy dealing with the whole ordeal. I have to drop off exactly where I picked up otherwise... you guessed it... a fee. Car was not that clean and the handles for seat adjustment were sticky. Gross. If you are fine dealing with a little hassle or potential disappointment for a decent rate, this might be a good fit.10.0 Wonderful
Oct 2020
Pros:
pickup easy dropoff easy, didn't care too much for the locationCons:
better location + a way to contact local agent with out going through 800 potal8.0 Very Good
Sept 2020
Pros:
Staff was warm and helpful.Cons:
Car was a bit banged-up, but nothing impactful. Their computer system however would not accept my driver's license. Luckily it would my husband's, or we would have had a real problem.2.0 Poor
Sept 2020
Pros:
NothingCons:
They did not have any SUVs secondary to a system error and did not tell us about the error until we arrived and offered zero compensation. When we tried to call the company it is set up not to talk to a person. Very frustratingOne location in Candler Park
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Reviews
8.0 Very Good
Jan 2024
10.0 Wonderful
Dec 2023
2.0 Poor
Nov 2023
2.0 Poor
Jan 2022
10.0 Wonderful
Nov 2021
10.0 Wonderful
Nov 2021
One location in Candler Park
Filters
Reviews
2.0 Poor
Mar 2024
2.0 Poor
Dec 2023
6.0 Okay
Oct 2023
7.9 Good
June 2021
2.0 Poor
May 2021
Pros:
NothingCons:
Somehow my reservation was made to downtown Atlanta. Why? Two different counter people were unbelievably rude. The car was beat up with 38,000 miles on it. Then the location closed before my reservation time was up and they want to charge me $25 more to drop it off at the open airport location. Terrible all around.8.0 Very Good
Apr 2021
Pros:
Staff was very helpful.Cons:
Quicker check in processOne location in Candler Park
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Reviews
2.0 Poor
May 2021
Pros:
NothingCons:
I booked a vehicle and it was sold out when I arrived. No replacement.2.0 Poor
May 2021
Pros:
Absolutely nothing!Cons:
I called the location directly 1 hour before pick up to confirm reservation & verify vehicle was available. 40 minutes later I received a call from the location stating the had no vehicles available and denied that anyone from their location gave me confirmation otherwise.10.0 Wonderful
May 2021
Pros:
The staff was very friendly considering the volume of customers due to The shortage of rental cars.Cons:
It would be great to have another rapid pick process for people with reservations and a major credit card.2.0 Poor
May 2021
Pros:
My rental car was not available upon my arrival in Atlanta, and customer service provide no assistance in transferring my reservation to another provider.Cons:
Automatically set up another rental car reservation if the rental car company runs out of cars.10.0 Wonderful
May 2021
Pros:
Yes2.0 Poor
Apr 2021
Pros:
They rented the car to someone else and stranded me in Atlanta with no carCons:
Poor excuse of a rental car company... Kayak did nothing to help the situation.. they could care in the leastOne location in Candler Park
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Reviews
4.0 Mediocre
Mar 2024
2.0 Poor
Nov 2023
8.0 Very Good
Feb 2021
Pros:
Drop-off was super easy, but pick-up was long.Cons:
Out of the five people working when I picked up the car, only one was actually helping customers.2.0 Poor
Jan 2021
Pros:
I reserved a car and went to go pick it and they were closed. I called customer service and nothing. Would be nice if I knew that they were going to be closed and I wouldn’t have paid for a rental.Cons:
They could have their hours up online instead of on a sheet of printer paper on the door so no one gets tricked into renting a car they can’t get!2.0 Poor
July 2018
Cons:
1st vehicle was old and broke down with a transmission problem. It took two hours to get a replacement vehicle while stuck on the road with my family. 2nd vehicle had a warning light that came on the dashboard "Regular service maintenance required "7.2 Good
June 2018
Cons:
The car smelled like smoke. Would have been nice to have someone walk through the features of the car. Took a long time to figure out all of the new controls.2 locations in Candler Park
Filters
Reviews
10.0 Wonderful
May 2021
Pros:
I made my reservation online only two days in advance, and I was able to walk into the rental office and leave with my rented car only a few minutes later! The same representative helped me with pick-up and drop-off, and she was very helpful and professional both times. Also, setting up my reservation through Kayak helped make things simple as well.Cons:
Nothing! I've used another car rental service nearby in Downtown Atlanta, and frankly this Enterprise offered me fewer issues and a better value for my experience. If I need another car rental, I will probably be returning here.4.0 Mediocre
Dec 2020
Cons:
I reserved a car get there they tell me the car they had was due for service but instead of upgrading me they down graded me 😤😤😤😤😤3.6 Poor
July 2019
Pros:
Drop off was terrible. Apparently this location isn't connected to the rest of Enterprise so if you call the national number to get some assistance or support, you can't.Cons:
Either be an Enterprise or be something else.10.0 Wonderful
May 2017
Pros:
the car was ready, service prompt and friendly. return was the fastest and easiest i'd every experienced.Cons:
the gas pedal of the car we rented was very short and my foot kept slipping off. this is dangerous. the cockpit design is quite uncomfortable. however, these problems stem from the car manufacturer [chevy sonic], not enterprise10.0 Wonderful
Apr 2017
Pros:
Customer service no the vehicle rented.10.0 Wonderful
Jan 2017
Pros:
TruckOne location in Candler Park
One location in Candler Park
One location in Candler Park
Yes. Based on our information, ROUTESCARTRK in Castleberry Hill is the cheapest car hire location in Atlanta. It is located at 2144 Sullivan Road.
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