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3 locations in Charlestown
Filters
Reviews
10.0 Wonderful
Feb 2024
2.0 Poor
Nov 2023
7.6 Good
July 2020
Pros:
Drop off was easy.Cons:
Their was a toothbrush in the car when I picked it up, and the back seat needed to be vacuumed. The brakes also squealed a lot which made me nervous when driving in the mountains.8.0 Very Good
July 2020
Pros:
Easy pick up and drop off.Cons:
Car choice. I didn’t like the car I had at all.5.2 Fair
June 2020
Pros:
The vehicle was very clean and drop off was easy.Cons:
What could have been better? Well for starters, the car I reserved could have been available when I arrived so that I wouldn't be forced to take a van. Originally I was told my car would arrive in 10 minutes so I waited 30 minutes before asking for an update, and then was told my car wouldn't arrive for another 1.5 hours. I had no confidence that if I didn't take the van, then I would sit in the parking garage all day.6.8 Okay
Oct 2019
Cons:
More time explaining the car & if you rent at this location at Congress Street, they do NOT pick up or drop off! Be Aware as there's NOTHING telling you that when one makes the reservation.2 locations in Charlestown
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Reviews
8.0 Very Good
Oct 2018
Pros:
No thanks to me I waited till the last minute to rent a car for our trip to Salem during the Halloween festivities so there weren't any on site(airport) cars available and the daily price was around $93 per day for a Ford escort nearly thirty minutes away! Thankfully,the friendly staff at Budget was able to save the day with a reduced price and an upgrade to a Mustang! Thanks Budget!Cons:
Key fob battery was dead in our first car but they just told us to grab the next car over...no fuss car rental!4.8 Mediocre
Oct 2018
Cons:
I was lucky to arrive at the car rental a few minutes before it opened, because a line formed behind me quickly and the agent said they had oversold for the day and wouldn't be able to fill all their orders. The car I was given had something wrong with it. It shuddered when it accelerated and had trouble getting up to speed. It made it through the weekend, but it was hard to drive and uncomfortable, especially on the mountain roads. When I mentioned it at drop off, they just said, yeah someday they'll fix that.2.0 Poor
Sept 2018
Cons:
The store was unable to tale a credit card, that was used to purchase the actual car insurance on rental. Basically the insurance was taken before I could get rental. When I arrived to office, agent was not helpful. Did not cancel my reservation, when I couldn't get rental. OT was for my wedding. Had to take cabs everywhere.10.0 Wonderful
Sept 2018
Pros:
I like the ease. The car choice. The unlmtd mileage. The exact price through KayakCons:
The toll price. Non acceptance of prepaid card.6.8 Okay
July 2018
Cons:
The location of this Budget is not great. It's smack in the middle of Downtown Boston which makes it hard to get in and out of during high traffic times. Additionally, I took an L because there were no nearby gas stations. I should've filled it up before getting close by but I assumed there'd be something and there wasn't. Lastly, there's no easy way out or into the garage. I had to drop the car off and then walk up the ramp where the cars drive down... not much you can do to fix that but damn. Terrible spot y'all.8.4 Very Good
July 2018
Cons:
We changed the drop off to the airport, and the people at Budget made that happen easily, and cost-effectively. HOWEVER, the people at budget (on the phone) were entirely unable to provide e-mail confirmation that the change was made. It would be much better ifm when a contract is changed, the people (who in this case were at the national office) can provide e-mail confirmation of the change.One location in Charlestown
Filters
Reviews
2.0 Poor
Apr 2024
2.0 Poor
Jan 2024
10.0 Wonderful
Nov 2023
10.0 Wonderful
Mar 2020
Pros:
Location was great and fast service7.6 Good
June 2019
Pros:
drop off was easy.Cons:
Staff was helpful, but those ahead of me at pick up took quite a while, so our departure was slightly delayed4.0 Mediocre
Jan 2019
Cons:
No bathroomsOne location in Charlestown
Filters
Reviews
10.0 Wonderful
Nov 2019
Pros:
Friendly and easy couldn’t ask for faster service8.0 Very Good
Oct 2019
Cons:
Should give car with full tank of gas10.0 Wonderful
Mar 2019
Pros:
Great customer service during pick up and on the phone to extend the rental. Rep offered great options for our rental needs to maximize our budget options for our needs.Cons:
Signage to find the rental location in Boston was lacking.10.0 Wonderful
Jan 2019
Pros:
Very patient, helpful staff. Got to choose which car to take.8.4 Very Good
Sept 2018
Pros:
I liked the comfortable leather seats.Cons:
I could not drop off the car at the airport.10.0 Wonderful
Aug 2018
Pros:
The return was high in the garage but when I pulled into a National parking spot an agent appeared seemingly out of nowhere. Very nice.One location in Charlestown
One location in Charlestown
One location in Charlestown
One location in Charlestown
Yes. Based on our information, THRIFTY in Bay Village is the cheapest car hire location in Boston. It is located at 3 Columbus Avenue.
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