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One location in Echo Lake/Westfield
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Reviews
10.0 Wonderful
Apr 2024
2.0 Poor
Mar 2024
10.0 Wonderful
Jan 2024
10.0 Wonderful
May 2021
Cons:
This rental was my first with Thrifty, and I could not be happier. The process and car selection was excellent in West Palm Beach, and the Toyota Highlander that I received was terrific for my extended journey and packing requirements. Thanks very much for excellent service!!!4.0 Mediocre
May 2021
Cons:
Only one person working and took over an hour to get through line:(8.0 Very Good
Apr 2021
Pros:
The staff at FLL drop off were great. We had left something underneath the seat and realized about an hour after dropping it off. They had several staff tracking down the car and finding our item!One location in Echo Lake/Westfield
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Reviews
2.0 Poor
Oct 2023
10.0 Wonderful
May 2021
Pros:
Staff was greatCons:
Pick up was a little confusing4.0 Mediocre
May 2021
Cons:
I had a reservation. It took one and a half hours to get a car two agents fir 15 customers8.0 Very Good
May 2021
Pros:
Friendly but she added a liability insurance supplement when we specifically told her we declined the extra coverage because we were paying with Amex Card that provided full first dollar liability coverage. Did not notice the charge until we got home and looked at email receipt.Cons:
See above4.0 Mediocre
May 2021
Pros:
The drop off was relatively easy but the location was very difficult to findCons:
If I could have picked up the car a day earlier. Because Priceline/Dollar would not let me add a day to the existing reservation I had to do two separate reservations and drop offs / pick ups. Ridiculous!!2.0 Poor
Apr 2021
Pros:
Terrible experience at pick up ...very long delayCons:
nondiscriminatory service to pick up car4 locations in Echo Lake/Westfield
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Reviews
4.0 Mediocre
Sept 2022
2.0 Poor
Apr 2021
Cons:
Had a reservation still had to wait 3 hrs for csr10.0 Wonderful
Apr 2021
Pros:
The lady manager did a great job !!Cons:
Less wait time .2.0 Poor
Apr 2021
Pros:
I've got a family of five and we were traveling for our spring break trip to Florida. Our flight was delayed getting in. When we arrived (12:30 am) all rental car busses were still running, except Enterprise/National. Another bus driver (AVIS) pointed us to a sign with an after hours telephone number to call for Enterprise/National. The number wasn't valid. Then the AVIS driver, after making another lap, saw us still standing and he offered to take us to the Enterprise lot, which he did. I tipped him $40. When we arrived the security guard was the only one there. He told me everyone working the store had been gone for a while. Luckily the AVIS bus hadn't pulled away and I was able to get him to take us back to the airport, now after 1 am. Only one cab driver came by. I flagged him down and paid him another $40 cash to take us to our hotel. We arrived so late my original room was no longer available. I spent the night on a couch too small to sleep on. Early the next morning I paid another $20 for an UBER to take me back to the Enterprise lot. A pleasant associate greeted me and introduced me to the manager. That woman was pleasant, but another manager there was aloof and rude, and very defensive about them not waiting on me the night before even though the other rental car brands did stay open and service their customers.Cons:
1. The after hours telephone number should work. It's not even a valid number. 2. The store should have stayed open and a shuttle should have been running. 3. They could have refunded me the $100 cash I spent because they didn't stay open.2.0 Poor
Apr 2021
Pros:
Bait and switch never had a convertible I reserved and didn’t even have a car ready or available . Do yourself a favor and rent a car at airport or elsewhere ! This place was awful and a lie . Had small kids with us tired after a flight and. This was ridiculous! The cars they did have coming in were banged up and smelly and gross !2.0 Poor
Mar 2021
Pros:
Bad experience. Reserved a Car online only for Car Rental agency explain that they were overbooked and unable to accommodate my rental reservations.Cons:
Actually having service from Car Rental AgencyOne location in Echo Lake/Westfield
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Reviews
10.0 Wonderful
Oct 2020
Pros:
Staff very good. Upgraded me!Cons:
A busy location. Closes at 4pm weekdays? That is on website, not on location door.5.2 Fair
Oct 2020
Pros:
QuickCons:
Car smelled like smoke10.0 Wonderful
Sept 2020
Pros:
PIck up and drop off was easy.9.2 Wonderful
Aug 2018
Pros:
Fast, great value, good pickup/dropoff timesCons:
Car was a bit dirty inside7.6 Good
Jan 2018
Pros:
Price, car had low mileage and good features.Cons:
Some issues getting the car, slight price differential but we worked that out, only one person working so it took forever. Wd rent from them again.6.0 Okay
Apr 2017
Cons:
Car had dent and tried to say it was me. Never checked car before giving it over to me.2 locations in Echo Lake/Westfield
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Reviews
10.0 Wonderful
Mar 2021
Pros:
The staff was outstanding and very helpful. I highly recommend them.8.0 Very Good
Mar 2021
Pros:
YesCons:
Had to get vehicle at second location because it was not initially available at first location8.0 Very Good
Feb 2021
Pros:
YesCons:
Less expensive daily rate4.0 Mediocre
Dec 2020
Cons:
I chose the airport location and it brought me to a privately owned location. They didn’t have the vehicle I rented and gave me another. I had to take my car to the car was immediately after renting the vehicle. Communicate clearly Clean cars inside and out Take similar out your vocabulary and find a way to rent people the cars they want.8.0 Very Good
Dec 2020
Pros:
As expected.Cons:
As Expected.2.0 Poor
Oct 2020
Pros:
Nothing. scam artists!Cons:
anything! and dont give them a credit card, charge you a month later of 600$+ for false claims!One location in Echo Lake/Westfield
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Reviews
10.0 Wonderful
Apr 2024
10.0 Wonderful
May 2021
Pros:
Staff was very friendly. Got my car quickly because I was in a rush to get somewhere2.0 Poor
Sept 2018
Pros:
NothingCons:
No car for me at all.5.6 Fair
July 2018
Pros:
Car was fineCons:
Used non-airport location... no car ready, after waiting, was driven to airport and put in one there . Everyone was nice, but I had a schedule that was put back a couple hours because the car wasn't ready.. Lesson learned for me....6.0 Okay
July 2018
Pros:
The return process was quick and easy.Cons:
The car I reserved was recalled, so I was given another vehicle. The issue I had was that I didn't get a phone call, or an email letting me know prior to getting there. I felt things could have been handled better, and that was basically my experience.2.0 Poor
Feb 2018
Pros:
I went to pick up reserved car and none was availbe. I was offered a down sized economy car. But vehicle would not have been large enough for my family so I refused and went to enterprise and got what I had wanted in the first place.Cons:
Reserved car was not available.Take a look at our extensive car hire location map to find the best car hire deals near you.