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One location in Kamms Corner
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Reviews
8.0 Very Good
Feb 2024
10.0 Wonderful
Jan 2024
10.0 Wonderful
Oct 2023
2.0 Poor
Dec 2020
Pros:
NothingCons:
The place could have been open when I got there so I wasn’t stranded at the car rental.10.0 Wonderful
Nov 2020
Pros:
Super easy pick up and dropp off. Did contact free everything.10.0 Wonderful
Oct 2020
Pros:
Very easy drop-off. It was raining and employees were right next to car and had me checked in super-fast.Cons:
Nothing, perfect.2 locations in Kamms Corner
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Reviews
10.0 Wonderful
May 2021
Pros:
Easy pick up and drop off8.0 Very Good
Jan 2021
Cons:
The car was just a little too small for me10.0 Wonderful
Nov 2020
Pros:
The staff at pick up was great and very efficient.Cons:
The drop off in Erie could have been better. The airport was closed and there was no signage of where to drop the car or the key. We were thankful the airport police officer helped us out.8.8 Very Good
Sept 2020
Pros:
When I went to pick up my reserved rental it wasn't there cause others were late returning theirs... so they did everything they could as quickly as possible to get me a vehicle of the size I needed... and very friendly staff!!!!!Cons:
The 800 number I had said that I couldn't drop off the vehicle a day early cause it was closed. So the next day when I went to drop it off the person there said I could have and showed me the drop box... because of this I had no one to take me back home that day which was an hour drive away and had to start walking in the rain back home... thankfully a nice person gave me a ride even though I was soaking wet from walking8.0 Very Good
Aug 2020
Pros:
Fast. However the luxury SUV they gave me needed oil and filter change according to the message on the dashboard.Cons:
SUV having had a full maintenance complete before rental.8.8 Very Good
June 2020
Pros:
Pick-up and drop-off were very quick. Typically I don't like how much time and paperwork there is at pick-up, but it was very quick this time.Cons:
Did not give me the option on what car I would get, I would have liked to pick which one from what they had available.One location in Kamms Corner
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Reviews
8.0 Very Good
May 2024
8.0 Very Good
Mar 2024
8.0 Very Good
May 2021
Pros:
Staff was friendly.Cons:
Windows were dirty. Shopped online for a good deal and pre-paid on Expedia, but then I had to pay another 160+ for fees that were not mentioned on Expedia. Feel like I got ripped off. When shopping for a good value, it's unfair to be hit with extra unexpected fees.4.0 Mediocre
May 2021
Cons:
I waited an hour for the car. It was the wrong car even though I paid extra for it. I had to switch to a different car due to the cigarette smell and low pressure in the tire. There were extra fees that I did not know about.8.8 Very Good
Nov 2020
Pros:
The vehicle was clean which was important to me.Cons:
When I arrived to dollar rental, they counter was closed. My flight had been delayed due to deicing It took over an hour for the Hertz staff to "reduce" my paperwork dude to my rental being prepaid8.8 Very Good
Oct 2020
Pros:
The staff at both pick up and drop off were very helpful.Cons:
The price was more money than priceline had quoted. On priceline I clicked the option to add my spouse for no charge however when I went to pick up the rental I would have been charged $13 a day on top of the additional expenses. The staff at pick-up was one person, she did a great job but there was quite a backlog. More support for her would have helped the process go quicker.One location in Kamms Corner
Filters
Reviews
2.0 Poor
May 2024
4.0 Mediocre
Apr 2024
8.0 Very Good
Oct 2022
8.0 Very Good
Sept 2022
4.0 Mediocre
Sept 2022
10.0 Wonderful
June 2021
Pros:
Staff was great, friendly and helpfulCons:
Nothing, best rental everOne location in Kamms Corner
Filters
Reviews
2.0 Poor
Dec 2023
4.0 Mediocre
Apr 2021
Pros:
Staff was a bit confused on where the car wasCons:
Car should have been cleaner and we waited over 30-40 mins for the car4.0 Mediocre
Feb 2021
Pros:
They gave me a Chevy Traverse. It was in good condition and clean.Cons:
Picking up the car took way to long! It took the guy at least 20 minutes to do the paperwork. He kept calling someone on a radio to see what was available. Then he told me that they were just finishing cleaning it and it would be brought up to the door. I kept going outside and checking. There were a number of cars setting in the lot that would have been fine for me to use. After about 25 minutes, I went back to the desk to find out where the car was. He called someone the radio and told them to bring the car up to the door. After about 15 more minutes, they finally brought the car over.8.0 Very Good
Oct 2019
Cons:
Drop off is very confusing. No one comes to car. You have to find an employee. Car exterior was muddy on the bottom. Interior had napkins and small garbage in the center console.3.6 Poor
Sept 2019
Pros:
Long line to check out the car. No cars ready I the parking lot. Long line at the rental exit. It took longer to get my rental car then it took to fly from St Louis to Cleveland. I rented from Avis ( only because Hertz had no availability) expecting good service. It was horrible.Cons:
See above. Everything could have been better.4.8 Mediocre
Dec 2018
Pros:
Low cost on one way rental. Friendly counter people.Cons:
Car not clean. Smoke permeated the interior. Window smeared. Gas 7/8 full and I did not notice until after leaving. Left quarter panel dented and scraped. Long shuttle ride to car center.2 locations in Kamms Corner
One location in Kamms Corner
One location in Kamms Corner
Yes. Based on our information, THRIFTY in Riverside is the cheapest car hire location in Cleveland. It is located at 19601 Maplewood Avenue.
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