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One location in Land Park
Filters
Reviews
2.0 Poor
Mar 2024
2.0 Poor
Mar 2024
8.0 Very Good
Feb 2024
2.0 Poor
Feb 2024
6.0 Okay
Dec 2023
6.0 Okay
Oct 2023
3 locations in Land Park
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Reviews
3.6 Poor
June 2020
Pros:
It was a bit busy, but staff worked fast to try and get everyone out. So customer service was okay. I liked that they were working to serve everyone.Cons:
Cars need to be cleaned between customers. If I did not need the car for only a few hours and I didn't already spend 45 minutes checking the car out, I would not have accepted that car. "Enhanced cleaning" had a lot of dead bugs all over the front of the car and dirt and rocks in the truck bed. Like lots of dirt and rocks. Enterprise does not care for repeat customers.4.4 Mediocre
June 2020
Cons:
The cleanliness of the car was disgusting!!! I had to be given another car which was much better than the first car. The return of the car was ridiculous as there were no place to return it other than on the streets. I would never recommend this place to anyone. The only thing that was right was the assistant manager Ryan K. he was kind and really did a good job in making me the customer satisfied. His customer service and his alone was excellent!! He needs a bonus, you should hire more people like him who are willing to keep customers happy.8.4 Very Good
Mar 2019
Pros:
Staff was friendly and helpful. Appreciated late drop off.Cons:
Took too long to get the car.10.0 Wonderful
Mar 2019
Pros:
Staff was friendly and helpful and the Drop-off was super easy!Cons:
Nothing could've been better. I got a 2019 Nissan Sentra for $30 a day. The car was super clean, only had to fill it once (right before drop off), and the rental process was quick. Thank you Enterprise and thank you Kayak!10.0 Wonderful
Jan 2019
Pros:
The staff was super friendly and accommodating. I thought their customer service was great.Cons:
The parking spots could be wider. It was hard to get in and out the door.9.2 Wonderful
Nov 2018
Pros:
Great Customer service, great priceCons:
Car interior smelled like cigarettes. Car interior had trash hidden in the seats.One location in Land Park
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Reviews
10.0 Wonderful
Dec 2023
10.0 Wonderful
Nov 2023
10.0 Wonderful
Nov 2018
Pros:
Easy to reserve, great price, easy dropoff, great car, lady was super helpful10.0 Wonderful
June 2017
Pros:
Great customer service3.6 Poor
Feb 2017
Pros:
great carCons:
I was told my daily rate was 23.27 and I went over one day. I wanted to extend my rental by one day and I was charged double for the one day.2 locations in Land Park
Filters
Reviews
8.0 Very Good
July 2019
Pros:
Friendly staffCons:
They didn't have the car I reserved - gave me a pick-up truck which was fun. But I questioned if it would be more expensive re gas. She said it would be comparable. It was not- it was very expensive for gas. I plan to complain to Budget directly.10.0 Wonderful
Aug 2018
Pros:
very convinentCons:
I was able to book a pickup for after the site had closed, I had to take time off work to make sure that I could get the car once I realized this.9.2 Wonderful
July 2017
Pros:
I could not book online with the AARP discount so finally called. It cost me $10 extra. They didn't have a car at the appointment time so the counter guy called me 45 minutes later and said he had a car. Turns out he gave me an ugrade so I wouldn't have to wait any longer. He was great.Cons:
See above2.0 Poor
Dec 2016
Pros:
NothingCons:
Nobody was there to pick up the car or get a receipt from. Some random person said to leave the keys in the car and he'll be back later today.8.0 Very Good
June 2023
2.0 Poor
May 2023
One location in Land Park
One location in Land Park
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