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9 locations in Northwest Houston
Locations in Northwest Houston (Houston)
Filters
Reviews
2.0 Poor
May 2021
Cons:
Customer said they tried to reach me and let me know they didn’t have the car I reserved. I had previously called enterprise prior to arrival and confirmed the reservation which they did. Arrived and I was upsold another vehicle that I didn’t take so I will not ever use this service again.2.0 Poor
Dec 2020
Pros:
NothingCons:
Everything10.0 Wonderful
Nov 2020
Cons:
I loved so did my 85 year old mother. Good clean reliable Looking forward to traveling again4.0 Mediocre
Oct 2020
Pros:
The agent was very helpful and provided me with information I was unaware of.Cons:
The cost was increased once I went to collect the car ; also my charger got damanged from the USP port.2.0 Poor
Oct 2020
Cons:
Why would you let me book a rental car for 6 and NOT TELL ME that the place closes at 6? Bullshit. I had to cancel the rental6.0 Okay
July 2019
Cons:
Final price is much more expensive. Insurance is excesive.One location in Northwest Houston
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Reviews
10.0 Wonderful
Apr 2021
Pros:
Good communication, nice customer service. Very nice vehicle. Clean, reasonably new car. Contracted through Enterprise.Cons:
I didn't like the fact that Kayak sold me insurance, then the the car provider told me that the insurance that I paid for through Kayak would not cover their car. I still don't know the details of who was right on that issue :(2.0 Poor
Mar 2021
Pros:
I would have liked for them to honor my reservation. They called the night before to say that they did not have a car to fulfill by reservation and put me on a wait list.Cons:
Honor reservation / Better online availability confirmation.2.0 Poor
Mar 2021
Pros:
Nothing!Cons:
They cancelled my reservation and didn’t give me any solution10.0 Wonderful
Mar 2021
Pros:
The drop-off was extremely convenient.6.0 Okay
Dec 2016
Cons:
Although I had a confirmation the booked car wasn't available nor could they offer an alternative. Ended up renting with a different agency2.0 Poor
Oct 2016
Pros:
Pretty much nothing because, even though I had a confirmed reservation, the vehicle I reserved was not available. Guess I can be thankful they called to let me know to not even bother to come out to pick it up.Cons:
I guess being baited with the idea that the rental company would pawn me off to another automobile once I got there...4 locations in Northwest Houston
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Reviews
2.0 Poor
May 2021
Pros:
The car moved.Cons:
Staff in Houston were rude and not helpful. Gave me a car that smelled like cigarettes, was sticky, and all of the seats were SOAKING wet.2.0 Poor
Apr 2021
Cons:
When I picked up the car, I was told my reservation was cancelled. They were able to get me a car but it was more expensive.4.0 Mediocre
Mar 2021
Pros:
Staff came through in the end. Drop off was super.Cons:
We prepaid for a van, to be picked by up at 10 am. We were delayed & got there at 11am no van or any vechicle was available...we sat until 1:30 pm until a minivan became available. The minivan was very satisfactory, all was excellent from then on.6.0 Okay
Jan 2021
Pros:
The staff for pickup were not that good. Not friendly but did finally take care of our needsCons:
The drop off was good. The person we felt with was very nice and explained everything10.0 Wonderful
Dec 2020
Pros:
Staff streamlined the process of drop off and pickoffCons:
Proof of insurance given to you at pickup2.8 Poor
Sept 2020
Pros:
This was a miserable experience. Customer service is a joke, I will never rent from hertz again ever!!!!!Cons:
Everything was a distaster. No cars at the rental center, hidden fees, bad customer service, dirty car when picked up. I will never use hertz again. I rent cars about once a month for business trips. This is my 2nd bad experience with them. Last time I refused to use them for 5 years. Gave them another chance and got burned. Never again with hertzOne location in Northwest Houston
On average a car hire in Northwest Houston costs $51 per day.
Yes. Based on our information, DOLLAR in Second Ward is the cheapest car hire location in Houston. It is located at 17330 Palmetto Pines.
Based on ratings and reviews from real users on KAYAK, the best car hire in Northwest Houston is ENTERPRISE (4.8, 5 reviews).
Take a look at our extensive car hire location map to find the best car hire deals near you.
Compact is the most frequently booked hire car type in Northwest Houston.
A Compact car hire in Northwest Houston costs $51 per day, on average.
On average a hire car in Northwest Houston costs $355 per week ($51 per day).
On average a hire car in Northwest Houston costs $1,520 per month ($51 per day).