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One location in Racquet Club West
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Reviews
10.0 Wonderful
May 2024
10.0 Wonderful
May 2024
8.0 Very Good
Apr 2024
10.0 Wonderful
Mar 2024
4.0 Mediocre
Oct 2023
10.0 Wonderful
May 2021
Pros:
Staff at the counter was very friendly and helpful, they just didn’t have very many people working so the line moved a bit slowly.Cons:
Vehicle had no upgrades whatsoever (no moonroof, no push to start).One location in Racquet Club West
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Reviews
10.0 Wonderful
Mar 2024
10.0 Wonderful
Mar 2024
10.0 Wonderful
Jan 2024
10.0 Wonderful
Jan 2024
2.0 Poor
Dec 2023
2.0 Poor
Oct 2023
One location in Racquet Club West
Filters
Reviews
8.0 Very Good
Apr 2021
Pros:
The staff was very friendly and professional. The pick up and drop off were both very quick and easy.6.0 Okay
Jan 2021
Pros:
Staff were fine, drop off easyCons:
We did not get the car we asked for--the alternative was too small for our needs. And, I felt ripped off by all the extra fees, etc. Based on the "advertised" Kayak price, we should have paid much less buying making an advance deposit. The fees drove up the total significantly. Net, most likely will not use a third party again for car rental.10.0 Wonderful
Jan 2021
Pros:
Great experience!Cons:
N/A8.0 Very Good
Jan 2021
Pros:
The process was pretty smooth and quick.Cons:
They didn’t have the type of car we reserved (suv) and gave us a 4 door chevy. It fit us fine but wasn’t the size we’d reserved. Also, the car had a big dent and scratch along the back side which looked a little crappy driving it around Palm Springs.8.0 Very Good
Jan 2020
Pros:
Staff was friendly and helpful8.4 Very Good
Jan 2020
Cons:
Counter agent in Palm Springs could have honored the original terms in the reservation from the beginning. The first contract he generated had the price at almost $900, the reservation price was about $398.00. It was corrected when I pointed it out to the guy.One location in Racquet Club West
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Reviews
6.0 Okay
Mar 2024
6.0 Okay
Mar 2024
6.0 Okay
Feb 2024
10.0 Wonderful
Dec 2023
8.0 Very Good
Oct 2023
4.4 Mediocre
Aug 2020
Pros:
Drop off staff was efficientCons:
Car I specially requested was not availableOne location in Racquet Club West
Filters
Reviews
2.0 Poor
Apr 2021
Pros:
I liked nothin about it. Staff not helpful. Long line. At front of line, I was told that my noon reservation was for a location 1/4 mile from the airport ( though it at an address called “airport road” and that that location was closed at the time of my pickup so I couldn’t pick go to pick it up). Who Allows a car rental reservation at a closed location? Then when they said they might have a car for me anyway, even though they weren’t giving cars to “walk ins”, I could not rent it with a debit card, even though they had a large sign that said to Rent with a debit card, you needed a return plane ticket. I had that and showed it. They didn’t care. Then I said- could you please hold that car until I ubered to my hotel And back and picked up a different credit card. They said no. I didn’t want to risk that car not being available. So I found a better car rental agency.(Avis) And will never rent from Enterprise again.Cons:
Literally everything could’ve been better. See above. I commit to never using Enterprise again - even if it’s The least expensive or only agency with available cars. There were twenty people in line, one woman at the counter and a man flitting around with car keys in his hand and not interacting with customers and no apology from anyone foe the long line. Not a well run operation at all.5.2 Fair
Oct 2018
Pros:
Lovely people. Very helpful.Cons:
I left a portable battery charger and cord in the center console. I went back to the Enterprise desk at PSP within an hour of returning the car. Was told car was on the ‘back lot’ for an oil change. And the back lot closed at 4pm. Promised to call next day which someone did. They found a cord that wasn’t mine ap obviously it wasn’t from my car. I had to buy a new one which cost over half what the car rental was. My fault yes. But either I was being fed a line about the oil change or else someone helped themselves to a charger. Second bad experience with Enterprise on a row. Rental in Portland lasts a month- reserved a compact but all they had was an aptly names Armada or a a pickup truck. I ended up spending over $100 on gas for the week.10.0 Wonderful
Aug 2018
Pros:
Car was great to drive.8.4 Very Good
May 2017
Pros:
They were very helpful and helped me upgrade to a nicer car. Drop off was super quick and the shuttle was waiting. Best car rental experience I have had8.4 Very Good
Mar 2017
Pros:
Everyone at enterprise was amazing. Very kind. They really cared!Cons:
The tourism charge.. i live across the street, and just needed it for the day while my car was getting fixed.. I don't understand that charge.7.2 Good
Feb 2017
Pros:
Friendly staff. Clean, comfortable ChevyTrax. Unlimited mileage. One-way rental option.Cons:
VERY long wait at airport to be escorted to our rental car. Many flights were delayed in arriving; Enterprise check-in counter was not staffed sufficiently. Expensive one-way fee for airport-to-airport.One location in Racquet Club West
One location in Racquet Club West
One location in Racquet Club West
One location in Racquet Club West
One location in Racquet Club West
Yes. Based on our information, THRIFTY in Sunrise Park is the cheapest car hire location in Palm Springs. It is located at 3400 Tahquitz Canyon Way.
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