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One location in Twin Palms
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Reviews
10.0 Wonderful
Mar 2024
10.0 Wonderful
Mar 2024
10.0 Wonderful
Jan 2024
10.0 Wonderful
Jan 2024
2.0 Poor
Dec 2023
2.0 Poor
Oct 2023
One location in Twin Palms
Filters
Reviews
8.0 Very Good
Apr 2021
Pros:
The staff was very friendly and professional. The pick up and drop off were both very quick and easy.6.0 Okay
Jan 2021
Pros:
Staff were fine, drop off easyCons:
We did not get the car we asked for--the alternative was too small for our needs. And, I felt ripped off by all the extra fees, etc. Based on the "advertised" Kayak price, we should have paid much less buying making an advance deposit. The fees drove up the total significantly. Net, most likely will not use a third party again for car rental.10.0 Wonderful
Jan 2021
Pros:
Great experience!Cons:
N/A8.0 Very Good
Jan 2021
Pros:
The process was pretty smooth and quick.Cons:
They didn’t have the type of car we reserved (suv) and gave us a 4 door chevy. It fit us fine but wasn’t the size we’d reserved. Also, the car had a big dent and scratch along the back side which looked a little crappy driving it around Palm Springs.8.0 Very Good
Jan 2020
Pros:
Staff was friendly and helpful8.4 Very Good
Jan 2020
Cons:
Counter agent in Palm Springs could have honored the original terms in the reservation from the beginning. The first contract he generated had the price at almost $900, the reservation price was about $398.00. It was corrected when I pointed it out to the guy.2 locations in Twin Palms
Filters
Reviews
10.0 Wonderful
Mar 2024
8.0 Very Good
Mar 2024
2.0 Poor
Mar 2024
10.0 Wonderful
Mar 2024
2.0 Poor
Feb 2024
10.0 Wonderful
Feb 2024
One location in Twin Palms
Filters
Reviews
2.0 Poor
Apr 2024
10.0 Wonderful
Sept 2023
2.0 Poor
Mar 2023
2.8 Poor
Oct 2020
Pros:
The staff was ok but your policy lies.Cons:
Keep it real when it says a rule in the policy they should stick to it2.0 Poor
Mar 2020
Pros:
Nothing. Your information was inaccurate. Was not able to take the car promised to me for not having a major credit care. Then was charged 10 dollars for penalty fee. Incredibly disappointed in customer service and buisness practices. I will never use your services again.Cons:
Not charging me 10 dollars on a promise of a vehicle you couldnt provide me with.4.8 Mediocre
Dec 2019
Pros:
Why is the price that you pay always more than what is quoted when you book? Seriously why.... Its just so annoying.Cons:
The price that I was quoted was what I paid. That would be normal...One location in Twin Palms
Filters
Reviews
6.0 Okay
Mar 2024
6.0 Okay
Mar 2024
6.0 Okay
Feb 2024
10.0 Wonderful
Dec 2023
8.0 Very Good
Oct 2023
4.4 Mediocre
Aug 2020
Pros:
Drop off staff was efficientCons:
Car I specially requested was not availableOne location in Twin Palms
One location in Twin Palms
One location in Twin Palms
One location in Twin Palms
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