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5 locations in Boston-Edison Historic District
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Reviews
2.0 Poor
Mar 2024
7.6 Good
Oct 2020
Pros:
The staff was helpful.Cons:
The size of the car was smaller than what I reserved and the car was damaged when I picked it up.10.0 Wonderful
Aug 2020
Pros:
We decided to stay an extra day and they were so accommodating.2.0 Poor
Aug 2020
Cons:
not over book cars.3.6 Poor
July 2020
Cons:
I already explained this - I booked the rental car with a flight to DTW, and instead they gave me a car at the downtown detroit location. They said I could actually rent from the airport location if I would simply pay double the amount that was quoted. I ended up walking to another rental company.4.4 Mediocre
July 2020
Pros:
staff was courteousCons:
I rented the car and selected "DTW" as the location. When I arrived they said I had actually booked the car at the downtown location. They said that they could give me the same car but for double the price. Since I had a one-year-old with me (and the rest of the family) I couldn't take an Uber, so I ended up walking to another car rental company and renting for them. The overall cost was ~$200 higher, though cheaper than what Enterprise offered. It should be made much clearer to people that when they book a flight to Detroit, the rental car should be at the airport location only.2 locations in Boston-Edison Historic District
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Reviews
10.0 Wonderful
Aug 2020
Pros:
The were as accommodating as possible to my needs.Cons:
I would like to have know I had an ezpass available and how to use it.3.2 Poor
June 2019
Cons:
The Hertz location is grossly understaffed. The employees are disgruntled. There is no queue which means I get into spats with customers over who was there first. The vehicle had been smoked in and was filthy upon pickup9.6 Wonderful
Jan 2019
Pros:
The staff is attentive and have taken care of my needs each time I have rented there. They are a busy place and they juggle all their responsibilities in a respectful manner.2.0 Poor
Mar 2018
Pros:
NothingCons:
I went there with a reservation and they said they had no cars. WTF. Never again. Don't rent here.10.0 Wonderful
Dec 2022
One location in Boston-Edison Historic District
One location in Boston-Edison Historic District
One location in Boston-Edison Historic District
Yes. Based on our information, DOLLAR in Upper West is the cheapest car hire location in Detroit. It is located at 289 Lucas Drive.
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