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One location in Cabo Engano - Cabeza de Toro
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Reviews
2.0 Poor
Mar 2019
Pros:
NothingCons:
The staff at the Punta Cana airport were horrible. They didn’t wanted to give me a car just because I didn’t paid much for my reservation online they only had cars if I was willing to pay more than 250$ US. With my reservation they said they don’t have a car and I have been charged on my credit card2.0 Poor
Jan 2019
Pros:
NothingCons:
It is a total rip off. Our confirmation stated that we would not have to pay anything else. They added over $250 to the agreed total. We spoke to their customer service desk and got no where. The first day they gave us an economy car when we prepaid for a mid suv. NO credit there. Car was filthy.2.0 Poor
Aug 2018
Cons:
It's hard to explain, because I didn't really understand it myself. But I'll try: I book a car that was $101 for five days. When I got there the total price ended up being over $550.00. Apparently theres an insurance and other fees that are not mentioned when booking that is required to rent a car. They photo copy your ID, passport, and credit Card too. After it was all said and done. I choose not to rent the car and was charged a $50 no show fee.2.0 Poor
July 2018
Pros:
NothingCons:
Car shuttle didn't exist in Punta Cana. Car rental company was in a parking lot.5.6 Fair
May 2018
Pros:
Car was not clean. Just an ok option. Lotsa choices at airport, but if just going to a resort probably better to take shuttle.Cons:
Insurance was a ripoff!2.0 Poor
Mar 2018
Pros:
NothingCons:
Required me to pay for $40 a day extra insurance, even though we have it on our Auto and Amex Platinum card. Said "NO THANKS!"One location in Cabo Engano - Cabeza de Toro
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2.0 Poor
Dec 2023
2.0 Poor
Jan 2017
Pros:
Reservation made sept 2016 for the ONLY vacation I get all year at Christmas. Confirmed six times - even before leaving LAX! Arrived and was told "sorry lady we have no cars". Without all the horrible details here's a f ew: - 3.5 hours begging/crying at counter they did not care although my reservation was acknowledged. - Christmas day, traveling solo and disabled, they did not care. - Supervisor got on phone, he did not care. - I had nowhere to go and NO transportation. - 3.5 hours later "we found a car it will be $800" THIEVES AND LIARS. I witnessed FIVE other renters on either side of the Thrifty rental counter told the same thing.Cons:
Learned from MANY locals, "they do it all the time". - my reservation was for 16 days $300. I would NEVER give that country one dime out of my own pocket although the USA has given them HUNDREDS OF MILLIONS of dollars to rebuild. Their culture is deplorable. They need to be delivered from the rampant "deception with a smile."2.0 Poor
Jan 2017
Pros:
NOTHINGCons:
I have rented cars for a little over 10 years now and this was the worst car experience. I rented a car in Punta cana for 13 days and when I got there around 2 pm when I go to pick my car up there wasn't any available. Not even that, before I left for my trip I confirmed it and they told me my car was available. Don't know how that works?? And to end the story short they triple the price? Worst car rental in the caribbean!!!! DONT RENT THRIFTY IN PUNTA CANA.2.0 Poor
Jan 2017
Cons:
They overbook and dies not have a car for me , the supervisor said that my reservation was "expired" becaude i arrive 2 hours late. They try to look for an indepent car rental that charge me 700 usd, when i book for 250 usd. Horrible experience5.2 Fair
Dec 2016
Pros:
The car drove nice, but was a stiff ride in the back seat for two adults. We were able to get four adult and 6+ bags. The air conditioning worked well. It had enough power to manuver when needed.Cons:
The Hyundai Accent is a small "Full size" car. Very short leg space in the back seat. The outside of the car was clean enough, but the inside of the windshield was very bad. Refracted the sunlight to the point we had to stop and find water and towels to scrub the inside clean. I expected the required liablity insurance to be extra, but the required ups and extras almost doubled the original quoted cost. I was very nervious driving, fearing someone might hit me and we were warned of the consequences.4.4 Mediocre
Oct 2016
Pros:
Car was fairly new and clean. Upon return rep drove us to our terminal in the car and helped us manage our luggage.Cons:
There were surprise extra charges and they insisted on putting a $1500 hold on my credit card because I declined their insurance. The car was smaller than what I reserved and there were no other options so we squeezed in and didn't have a very safe situation. There were several stickers partially removed from the windshield that obstructed the view.One location in Cabo Engano - Cabeza de Toro
2 locations in Cabo Engano - Cabeza de Toro
One location in Cabo Engano - Cabeza de Toro
One location in Cabo Engano - Cabeza de Toro
One location in Cabo Engano - Cabeza de Toro
One location in Cabo Engano - Cabeza de Toro
One location in Cabo Engano - Cabeza de Toro
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