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2 locations in Verón
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Reviews
2.0 Poor
Nov 2022
10.0 Wonderful
Oct 2022
8.0 Very Good
May 2021
Cons:
Staff were not very efficient or attentive.2.0 Poor
Mar 2020
Pros:
I didn't like that it was a very misleading experience. I booked through Kayak.com at a price and when I got to Hertz they said that they couldn't give me the value I was offered on the website and charged me double of what I expecting to pay.3.6 Poor
Jan 2020
Pros:
Convenience, dropped it off at a different locationCons:
The insurance we reserved was a joke. It was 10 dollars a day on the Kayak site only to find out when we got to the Hertz facility they wanted to charge more for insurance than the entire car rental price. We had 2 dents on the car that I told the hertz guy about. He saw them and agreed, but didn't add them to the damage sheet! So, at the other end, they are trying to charge us for dents that I have pictures of on my phone! The language barrier was a joke. If I have to pay for damage that was already on the car, I'll be coming back to Hertz for this.4.0 Mediocre
July 2019
Pros:
Honesty upon returnCons:
Was quoted a price and when I picked up the car I was downgraded to an suv that was not close to a “Tahoe or similar vehicle”. I was forced to sign into multiple types of coverages that according to the rep were mandatory. Price more than doubled from quite. Rep on return advised none were mandatoryOne location in Verón
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Reviews
2.0 Poor
Mar 2019
Pros:
NothingCons:
The staff at the Punta Cana airport were horrible. They didn’t wanted to give me a car just because I didn’t paid much for my reservation online they only had cars if I was willing to pay more than 250$ US. With my reservation they said they don’t have a car and I have been charged on my credit card2.0 Poor
Jan 2019
Pros:
NothingCons:
It is a total rip off. Our confirmation stated that we would not have to pay anything else. They added over $250 to the agreed total. We spoke to their customer service desk and got no where. The first day they gave us an economy car when we prepaid for a mid suv. NO credit there. Car was filthy.2.0 Poor
Aug 2018
Cons:
It's hard to explain, because I didn't really understand it myself. But I'll try: I book a car that was $101 for five days. When I got there the total price ended up being over $550.00. Apparently theres an insurance and other fees that are not mentioned when booking that is required to rent a car. They photo copy your ID, passport, and credit Card too. After it was all said and done. I choose not to rent the car and was charged a $50 no show fee.2.0 Poor
July 2018
Pros:
NothingCons:
Car shuttle didn't exist in Punta Cana. Car rental company was in a parking lot.5.6 Fair
May 2018
Pros:
Car was not clean. Just an ok option. Lotsa choices at airport, but if just going to a resort probably better to take shuttle.Cons:
Insurance was a ripoff!2.0 Poor
Mar 2018
Pros:
NothingCons:
Required me to pay for $40 a day extra insurance, even though we have it on our Auto and Amex Platinum card. Said "NO THANKS!"One location in Verón
One location in Verón
One location in Verón
2 locations in Verón
One location in Verón
One location in Verón
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