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3 locations in Capitol Hill
Filters
Reviews
10.0 Wonderful
Mar 2023
10.0 Wonderful
May 2021
Pros:
Car and staff2.0 Poor
Feb 2021
Pros:
I was left stranded with no vehicle. I made the reservation for the airport pick up, but find out it was for the downtown location. Turns out the downtown location was closed on the day of the pick up. How can Enterprise rent a car when they're not even open. Ended up having to take a Lyft to my destination two hours away.Cons:
Anything and everything.2.0 Poor
Oct 2020
Cons:
Our rental was cancelled as we stood in the parking lot after driving over an hour to get it. It would have been appreciated if Enterprise could have gotten ahold of us before we got there or planned better in order to have enough cars to cover their rentals.4.8 Mediocre
Oct 2020
Pros:
The sizeCons:
The cleanliness and quality of car4.4 Mediocre
Oct 2020
Cons:
Car broke down and was very beat up2 locations in Capitol Hill
Filters
Reviews
2.0 Poor
Apr 2024
2.0 Poor
Mar 2024
2.0 Poor
Mar 2024
8.0 Very Good
Feb 2024
2.0 Poor
Feb 2024
2.0 Poor
Dec 2023
One location in Capitol Hill
Filters
Reviews
4.0 Mediocre
Nov 2023
10.0 Wonderful
May 2021
Pros:
Helpful courteous staffCons:
The price :)2.0 Poor
May 2021
Cons:
Car smelled like cigarettes. A/C blew dirt and debris out the vents into my face while driving4.0 Mediocre
Feb 2021
Pros:
Easy drop offCons:
The reservation was accidentally made at downtown but was supposed to be at the airport. When I arrived the agent said he would be able to switch the reservation and "take care of everything". I had to pay a little more, which was not ideal but tolerable. Three days after I picked up the vehicle I got an email from Avis saying they were going to charge me $50 "no show" fee. I called Avis helpline and it took over 1.5 hrs on the phone to correct the problem. Why I had to wait on hold for 30 min for a supervisor to fix the situation is beyond my comprehension.2.0 Poor
Sept 2020
Pros:
Nothing.Cons:
No cars. No help and no alternatives10.0 Wonderful
Sept 2020
Pros:
The staff was friendly and helpful. The rates are much cheaper at the downtown location than the airport.Cons:
Drop off hours changed due to the holiday.One location in Capitol Hill
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Reviews
10.0 Wonderful
Apr 2024
10.0 Wonderful
Oct 2022
4.0 Mediocre
May 2021
Pros:
Drop off was easyCons:
The first car we were assigned was very difficult to find, and when we did, it was dirty and there was no key in it. When we asked about the key to someone walking by, he looked for a few seconds and then said "huh. I don't know." and then just walked away. The second car we got was cleaner and worked well.2.0 Poor
July 2020
Pros:
If it weren’t for the staff at DIA Avis/Budget I would have been screwedCons:
I never received a confirmation email from kayak or budget. It sucked...4.8 Mediocre
June 2020
Pros:
Pickup relatively quick 15 minCons:
They charged me 30 for insurance while online it was only 11. This is a complete scam.10.0 Wonderful
June 2020
Pros:
Very easy processOne location in Capitol Hill
Filters
Reviews
2.0 Poor
Mar 2023
2.0 Poor
Mar 2023
2.0 Poor
Feb 2023
2.0 Poor
Jan 2023
One location in Capitol Hill
One location in Capitol Hill
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