Car hire in Foggy Bottom - West End (Washington, D.C.)
Same drop-off
Driver's age: 26-65
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Cheap car hire in Foggy Bottom - West End (Washington, D.C.)
| Mini |
| Economy |
| Compact |
| Intermediate |
| Standard |
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| People mover |
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| SUV |
| Commercial |
| Pick-up truck |
Foggy Bottom - West End (Washington, D.C.) car hire reviews and directory
Budget
6.2
Okay
139 reviewsMost popular
Cleanliness
6.7
Comfort
6.9
Pick-up/Drop-off
6.1
Value for money
6.4
2 locations in Foggy Bottom - West End
from $82/day
Filters
Reviews
2.0 Poor
Oct 2022
2.0 Poor
Jan 2021
Cons:
They didn't have any cars, despite me having (and confirming) a reservation.2.0 Poor
Dec 2020
Pros:
The car was comfortable .Cons:
The pickup was an absolute nightmare at dc location. Not enough people working, huge lines, line waits, they didn’t have enough cars. They also marked my tank as being full when it was not. I was also charged an additional $20 for some unexplainable reason that I have to now spend time looking into. Never again.10.0 Wonderful
Sept 2020
Pros:
The staff was very helpful and friendly.2.0 Poor
Aug 2020
Cons:
They charged me a $180 fee with no information as to why. Terrible customer service.10.0 Wonderful
July 2020
Pros:
Super easyAvis
6.5
Okay
79 reviewsBest rated
Cheapest deal
Cleanliness
7.3
Comfort
7.2
Pick-up/Drop-off
6.4
Value for money
6.8
2 locations in Foggy Bottom - West End
from $50/day
Filters
Reviews
2.0 Poor
Oct 2023
10.0 Wonderful
Feb 2021
Cons:
Great service! Friendly staff! Gave me a free upgrade since there was going to be a snow storm and they wanted me to stay safe!2.0 Poor
Dec 2020
Pros:
I had to wait an hour outside after arriving on time for my pickup. Once I was inside the agent was awful: rude, unaccommodating, eager to stick me with a pickup truck. What is the point of reserving a particular kind of car if I'm just given what's available after the small car I needed and requested is nowhere to be found, nor, as I was told, is a particular kind of car even guaranteed? I drove the SUV I was given as little as possible while I had it because it was nearly impossible to park it in the city.Cons:
Customer service, wait time, availability, respecting the reservation that i had made.2.0 Poor
Dec 2020
Pros:
Horrible service... additional charges for no obvious reasons. WTH!!!Cons:
Charge what they said10.0 Wonderful
Nov 2020
Pros:
Great staff10.0 Wonderful
July 2020
Pros:
Friendly staff, explained everything clearly, not rushed, car pick-up and drop-off went smoothly -- great rental experience!National
9.1
Wonderful
14 reviewsCleanliness
9.0
Comfort
9.0
Pick-up/Drop-off
9.0
Value for money
8.5
One location in Foggy Bottom - West End
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Reviews
10.0 Wonderful
Jan 2020
Pros:
Tia was really helpful and easy going.Cons:
Nothing, again, Tia was fabulous6.4 Okay
Nov 2018
Pros:
Manager at airport location was able to accommodate our reservationCons:
We were called a week in advance that our pick up location inDC would be closed that we needed to go to union station to pick up rental. However, after getting an Uber to union station, that office was closed too. Then we had to get another Uber to the Ronald Reagan airport. So more Uber drives. Very late start to our drive to Virginia.10.0 Wonderful
Oct 2016
Pros:
I booked at a place that was off the airport and they worked with me to get the car at the airport. Very nice and professional people.10.0 Wonderful
Sept 2016
Pros:
Great service, great truck9.2 Wonderful
Sept 2016
Pros:
I ordered a pickup truck and actually was given my choice of the ones they had on site, not just the one selected for me. Staff was friendly, courtesy and very helpful.Cons:
National does not pick up or drop off customers before or after rental, so you are responsible for arriving here and getting back on your own accord.9.2 Wonderful
July 2016
Pros:
Front desk staff was really nice and pleasant.Cons:
I didn't enjoy the car I drove. But that isn't the fault of Kayak.Enterprise Rent-A-Car
7.7
Good
22 reviewsCleanliness
7.9
Comfort
8.0
Pick-up/Drop-off
7.7
Value for money
7.6
One location in Foggy Bottom - West End
Filters
Reviews
8.0 Very Good
May 2021
Pros:
Staff was friendly and car was really clean.Cons:
The location is not where it says it is so I had to look around for it. Gotta update the address.10.0 Wonderful
Dec 2020
Pros:
Great car - thank you! Friendly representatives too!8.0 Very Good
Aug 2020
Pros:
Staff was quickCons:
Was looking for an EZ-pass8.0 Very Good
May 2020
Pros:
staff was efficient and friendly - perfectCons:
the car was broken, or not? the display showed a wrong number in the amount of oil left in the car. teach your employee about that and keep it up to date or inform rentor before renting10.0 Wonderful
May 2020
Pros:
Staff was excellent!!!Cons:
Better appointment times10.0 Wonderful
Oct 2019
Pros:
Staff was friendly and helpful, pick-up and drop-off were efficient, brand new car in perfect condition.Hertz
5.5
Fair
10 reviewsCleanliness
6.2
Comfort
6.2
Pick-up/Drop-off
5.2
Value for money
5.5
One location in Foggy Bottom - West End
Filters
Reviews
5.6 Fair
Nov 2019
Pros:
The car itself was nice.Cons:
6 hours before the pick up time, I received a call telling me that the car likely would not be available. We had reserved a mini van so we could drive our son from D.C. to college in Chicago. I expressed extreme concern because it was now too late to change our plans and rent from another company. The agent indicated that he would call back shortly with an update, while he tried to locate a minivan. He did not call back. We contacted him 6 hours later and he had not even tried to locate a minivan. He then agreed (again) to look for a minivan. He called back 2 hours later and indicated that he thought it was likely he could secure a large SUV, but that instead of it being available that evening as we had reserved and requested, it would be available in the morning. Then, when we showed up at the pick up spot the next morning (Key Bridge Marriott), the agent was not there. We called his number, only to find out that the agent and the SUV were at the Crystal City Marriott. We were already delayed overnight in leaving on our trip, but we then had to drive to Crystal City to pick up the SUV. While the SUV was excellent, the experience was horrible. I have rented from Hertz for 30 years, and this was the absolute worst experience I have ever had.2.8 Poor
Aug 2019
Pros:
Absolutely nothing. Had a booking reserved and had to call and talk for 15 minutes on the phone with the employee who told me there was nothing he could do.Cons:
The employee at the pickup location literally told me on the phone that I should have called ahead to make sure he had a car. He said he didnt have any cars and couldnt do anything. I told him this was unacceptable and was pointed to a helpline, who just left me stranded in DC waiting on a call.2.0 Poor
June 2019
Pros:
Nothing, everything was terrible, they did not have my mini van. It was the worst experience I've ever had renting a vehicle as I was depending on the minivan to move, I had the loading dock at my apt. scheduled and no vehicle. Hertz never notified me that my vehicle was not there.Cons:
Everything, could have called me, could have told me a different location to get the minivan. I probably will never rent with Hertz again.4.4 Mediocre
May 2019
Cons:
No one was at the counter when I arrived and I had to wait for 45 minutes. I was in such a rush at that point that I only checked the outside of the car, but when I got home realized that the interior looked as though it hadn’t been cleaned for months.8.8 Very Good
Apr 2019
Pros:
ONLY1 EMPLOYEE. HE WAS FRIENDLY. HE WAS RUNNING 2 LOCATION SAME TIME. HE NEED TO GO ONE PLACE TO ANOTHER PLACE. HARD TO HANDLE AND ANSWER PHONE TO CUSTOMER AS I NOTICE.Cons:
Need help to run more employee for 2 location.2.0 Poor
Jan 2016
Pros:
Nothing.Cons:
I did not receive the minivan that I reserved through KAYAK's website, nor did I receive ANY minivan from Hertz. I sent an email to KAYAK and heard back from "Shannon" from customer service, saying that any and all mistakes were made by HERTZ. My message was, in part, the following: "I rented a minivan from Hertz (Confirmation # G8204778611) yesterday (Tuesday, January 19th) for pick-up at a Hertz location in Arlington, Virginia (1401 Lee Highway, Arlington VA) on Thursday (Jan. 21st at 10am). I was to drop off that minivan on Saturday (Jan. 23, 2016 at 9am) in Lincoln, Nebraska. The rental cost was $382.67. I also purchased rental insurance, amounting to another $27.00. This afternoon (approximately 4pm, Wednesday January 20th), the 1401 Lee Highway Hertz location called, telling me that they DO NOT HAVE a minivan for me. I have been transferred from office to office, and no one can help. I need a minivan tomorrow (Thursday) at 10am, otherwise I will be stuck in DC for at least three additional days as a major snowstorm approaches. So, why would KAYAK.COM advertise a minivan rental from a Hertz location which did not have a single minivan on hand? Hertz (both that local business, as well as the Customer Service center) cannot help me with a thing...." If I cannot rely upon listings on Kayak.com, then I will need to re-direct my personal business to a responsible booking website, as well as inform my employer, my clients, my family, my friends, my fellow professional colleagues, professional affiliations, and any other person/institution in which I am affiliated, etc., that Kayak should be avoided. I expect more than just an email from a customer service representative, trying to pass the buck off to Hertz and not even providing me with a phone number to speak to someone at Kayak about my situation. I was almost stranded in Washington, DC, without a place to sleep and without any means to leave prior to the snowstorm. Kayak's response showed only indifference.Kyte
8.7
Very Good
No reviews available
One location in Foggy Bottom - West End
Free2Move
No score available yet
2 locations in Foggy Bottom - West End
264 travellers who hired a car in Foggy Bottom - West End gave the car agency they used an average rating of 6.0
When to book a rental car in Foggy Bottom - West End, Washington, D.C.
Average daily price per month
Car hire prices as pick-up date approaches
Top tips for renting a car in Foggy Bottom - West End, Washington, D.C.
- If you’re looking to save money and don’t mind renting a car in another neighborhood in Washington, D.C., look for deals in Penn Quarter, where daily prices are around $97/day, or Georgetown (average of $142/day).
FAQs about hiring a car in Foggy Bottom - West End (Washington, D.C.)
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