Things to do
Services and conveniences
Pool and spa
Basics
Bathroom
Family friendly
General
Dining
Outdoor
Parking and transportation
Media and entertainment
Laundry
Accessibility and suitability
Health and safety
Fitness
Bedroom
Workspace
All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Open daily from 10:00 am to 10:00 pm, the Kids Club at Sandos Caracol Eco Experience Resort is a supervised space for children between 4 and 12 years of age. Kids will adore fun-filled days in the water park and large playground, and can participate in eco activities, arts and crafts, swimming in the cenote, mini yoga and outdoor games. Meals are not provided so children need to have lunch and dinner with their parents. Younger kids are allowed to use the facilities, but must always be accompanied by a parent or guardian.
Guests enjoy different shows every night in the theater or under the stars at Sandos Caracol. From Disney songs, comedy, and live music, to traditional Mexican nights and performances on the beach and in the jungle, guests will be fully entertained by the diverse shows.
Discover the beauty of the Riviera Maya with six weekly tours at the resort. Experienced guides will take you to explore the stunning natural settings within the resort, including the lush Mayan jungle and natural cenotes. The Aquatic World tour begins with kayaking on the Caribbean, a dip in a river in the mangrove forest, and a swim in an ancient cenote. Study local plants and wildlife on the Nature and Survival Tour and learn practical tips and tricks for surviving in the jungle. Other tours allow visitors to participate in a ceremony with a real Mayan shaman, and learn about ancestral cooking including some of the Yucatan’s famous dishes. Book your tour at the InfoCenter at the entrance to El Manglar Sports Bar.
One of the highest priorities of the resort is protecting the wildlife and ecosystems of the Riviera Maya. A number of programs have been implemented to achieve this goal and allow guests a genuine eco vacation. There are no single-use plastics at the resort and solar power is used in the guest rooms, alongside energy-saving and water-saving initiatives. There is an active recycling program and guests can also commemorate their stay by planting a tree at the resort. To reduce waste, Sandos Caracol composts the leftovers from its restaurants and has an organic vegetable garden and nursery for endangered plants. Resort employees take part in regular environmental education programs, and guests are encouraged to respect the natural environment, culture and heritage.
Discover the Riviera Maya with a host of water sports and activities at Sandos Caracol Eco Experience Resort. Rent a kayak, try sailing, or go boogie boarding on the beautiful waters. If you want to stay active on land, go on a bike ride, enjoy a game of tennis or volleyball, or take part in the organized yoga, dance, and Zumba classes.
Sandos Caracol Eco Resort is located at Carretera Cancún Chetumal Km 295, 5.6 km from the centre of Playa del Carmen. El Camaleón Mayakoba Golf Club is the closest landmark to Sandos Caracol Eco Resort.
Check-in time is 15:00 and check-out time is 12:00 at Sandos Caracol Eco Resort.
Yes, Sandos Caracol Eco Resort offers free Wi-Fi.
Yes, Sandos Caracol Eco Resort offers free parking.
Sandos Caracol Eco Resort is 19.5 km from Cozumel. Sandos Caracol Eco Resort is 45 km from Cancun.
Yes, Sandos Caracol Eco Resort has a pool on-site.
KAYAK scours the web for all room deals available at Sandos Caracol Eco Resort in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sandos Caracol Eco Resort and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sandos Caracol Eco Resort.
Value for money | 6.9 |
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Distance to city centre | 5.6 km |
Nearest airport | Cozumel |
Distance to airport | 19.5 km |