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One location in Sabana Llana Sur
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Reviews
4.0 Mediocre
May 2024
2.0 Poor
Feb 2024
10.0 Wonderful
Dec 2023
8.0 Very Good
June 2021
Pros:
Pickup and drop off fast and easy. Personnel was friendly.Cons:
Prices are pretty high from what's used to be. Overall the experience was good. I always return to Enterprise everytime I have to rent a car.10.0 Wonderful
May 2021
Pros:
The man who helped us at pickup was really nice and helpful. He even allowed us to drop the car off at the airport due to us having to wait a little bit because he was helping someone else, which wasn't inconvenient for us. Excellent customer service.Cons:
The price.10.0 Wonderful
May 2021
Pros:
This place was a little farther away from the airport than expected. Had to take a cab ride there, and they close at 5 pm which I didn’t see originally. The service was great and everything was painless.Cons:
Nothing.One location in Sabana Llana Sur
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Reviews
6.0 Okay
May 2021
Cons:
I would recommend fans outside in the waiting area for customers. I waited with my husband approximately 1 1/2 hour waiting for my car. We had to ask someone to assist us from easeway because the representative from Dollar was no where to be found. When he did find him, he was just sitting at the front with no care in the world. Never approached us not even once to collected our information to collect our car. Merging the Parking lots with other companies what a hot mess. It lack customer service!!! I will never rent from this location again!!! Thank you, Michelle Santiago10.0 Wonderful
May 2021
Pros:
Very friendly and very good communicationCons:
Our upgrade did not go through even though the website did4.0 Mediocre
May 2021
Pros:
Really nice people. But they dont have the proper knowlegeCons:
For 1 day and 2 hour I pay $ 311.00in economic car8.0 Very Good
May 2021
Cons:
More availability of cara2.0 Poor
May 2021
Cons:
It took over an hour just to pick up the vehicle. Waiting outside in the heat with a medical condition was extremely unpleasant. I guess Bad phone service is not the only thing DOLLAR RENTAL is good at6.0 Okay
Apr 2021
Pros:
The car drop was good. The year and model of the car was good even for 4 people and luggage.Cons:
The lady at the desk when I got there tried to haggle the price with me stating “additional domestic fee” even though I had the paper to prove the price with fee. She later dropped the price some but not all the way to what I had been told when booking. She seemed very upset I didn’t allow her to run over me with fees and add ins.One location in Sabana Llana Sur
Filters
Reviews
6.0 Okay
Apr 2024
8.0 Very Good
Feb 2024
2.0 Poor
Jan 2024
2.0 Poor
Mar 2023
6.0 Okay
Mar 2023
10.0 Wonderful
Dec 2021
2 locations in Sabana Llana Sur
One location in Sabana Llana Sur
Filters
Reviews
2.0 Poor
Apr 2021
Pros:
NOTHINGCons:
The car place could have been OPEN when my plane arrived. This cost me $1600 extra dollars. VERY not happy.7.2 Good
Oct 2019
Pros:
The staff was friendly and the car was nice and clean.Cons:
Checking the cars in and out took a long time and the locations of the offices were difficult to find.6.4 Okay
Aug 2019
Pros:
That particular location did not have an airport shuttle, the shuttle took me to another location where I had to take a cab to the correct location, which was a total drag since I was coming from the airport.Cons:
Have a shuttle that goes to that particular location. The sixth shuttle took me to another location where I had to take a cab to the correct location, which was a total drag since I was coming from the airport.10.0 Wonderful
Aug 2019
Cons:
None4.4 Mediocre
July 2019
Pros:
Clean office.Cons:
They should not try to over charge - insurance & fixed toll for daily. If those extra charges are really needed, Sixt should inform to potential customers when they search for a car.6.0 Okay
Nov 2021
One location in Sabana Llana Sur
Filters
Reviews
10.0 Wonderful
Mar 2024
8.0 Very Good
Feb 2024
10.0 Wonderful
Feb 2024
8.0 Very Good
May 2021
Pros:
The staff was helpful, and the car was clean.Cons:
We had to wait 45 minutes before the pickup van for us.8.0 Very Good
Apr 2021
Pros:
The workers were pleasant and the car very clean and covid protocol followed.Cons:
The insurance daily rates was high. $40 per day and $250 deductible? Wow10.0 Wonderful
Apr 2021
Pros:
Friendly staff and super easy pick up and drop off.One location in Sabana Llana Sur
One location in Sabana Llana Sur
Filters
Reviews
10.0 Wonderful
July 2016
Pros:
Enrique was super helpful and efficient whIle renting the car. Our reservation was ready and was exactly what we needed. He gave us helpful tips on where to eat around town and made everything so easy after a long trip into Puerto Rico.Cons:
The only downfall is that there was only 1 shuttle to and from the airport.2.0 Poor
July 2016
Pros:
Nothing very disappointedCons:
It was terrible specially when I was transferred to mexico, the car I reserve was in Puerto Rico I tried more then 10 times for costumer help until I got some one from San Juan and from all information I asked about the rental and insurance he triple the rate so I was so sad that I did not rent there and took me a day to rent a carOne location in Sabana Llana Sur
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