9.0
Wonderful
19 July 2025
The hotel is a resort apart, having a focus on ambiance, relaxation, high-class services. The cleanliness is impeccable, as is the professionalism of the staff (who are always present, discreetly, with the mission of making you feel "valued guest", and to please you; they do that in natural way, proving high class professionalism ...) We were accommodated in room 312:, located on the top floor, having balcony with ocean view and also a supplementary large terrace / approx. 40 sqm and its own pool. approx. 6 sqm), with view to Atlantic and also to Mediterranean Palace's pool. The room is exactly as described on the hotel website (or on booking.com, where we made the reservation); It is a two-levels apartment, with the 1st floor having the sleeping area + small living room + large and very well-organized bathroom, and the terrace with the pool, on the upper level (access via the internal spiral-stairs from the balcony), equipped with 2 sunbeds, a table, and a double canopy) The hotel offers a gorgeous, well-kept tropical garden; also, multiple facilities (access to all the benefits of the other hotels in the group, Mediterranean Palace and Cleopatra, but also discounts at PALAPA, the gastro-bar at the exit on beach) A special note to all the hotel staff, truly professional people, who provided all the help and information needed. Smiling and helpful. I would like to nominate someone ... but I have them ALL in mind ... :-)
A larger selection of fresh-vegetables on breakfast, would be appreciated. The pool-water was too warm, probably 26-27 degrees Celsius (perhaps 3-4 degrees lower temperature would be more appreciated, as you don't feel really "refreshing" when entering the pool); because of this, we preferred to use Mediterranean Palace's Hotel pool ... water was cooler there ...