8.0
Very good
20 Apr 2025
Terrific staff: All were friendly, responsive, helpful, and polite. The front desk team had accommodated our request for adjacent rooms before we arrived. When an AC problem occurred in my room, they quickly arranged an alternate set of accommodations that kept us together and moved all our stuff, then followed up to make sure we were comfortable. Rooms are spacious, with two balconies that are perfect for reading in the shade or gazing at the sea. Breakfast in El Cano always included local specialties like mangu and taro root and the custom omelets and other egg dishes available on request were consistently excellent, as was the food and drink service. The El Cano coffee/drinks bar was a frequent hangout for us, for morning coffee, afternoon cappucino and sundowners, always with a great view of the sea. Bartenders were responsive to requests for tweaks, like more lime. Several stand-out food items: Fresh lobster at La Trattoria one evening was the best dish of our stay, at a modest added cost, and the osso buco at La Trattoria also was delicious. Excellent roast pork at the buffet. All the vegetable soups and the hard rolls available daily at lunch and dinner at the buffet were dependably good. Wonderful papaya was available at almost all meals.
The food options tended to high carbs and deep-fried preparations. The salad bar at La Trattoria was limited and not very interesting. After a week of eating within the resort complex only, we got a little tired of the food. The disco/night club goes strong every night, so it can be a little noisy for rooms at that end of the hotel.