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One location in Kuliouou-Kalani Iki
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Reviews
9.2 Wonderful
Mar 2019
Pros:
The staff was friendly and helpful. I signed up for tthe Alamo insider and got a discounted rate, I did my reservation on line and put in all my info which made it easy and quick to pick up the car..I use the kiosk to pick up my car and transaction done in less than 15 min. as i bypassed the counter7.2 Good
Mar 2018
Pros:
The car was great! Mustang Convertible!Cons:
There was some black stuff on the rear bumper. The passenger side rear window does not go up all the way without assistance. The person that rented us the car....I felt like he was doing us a favor!9.6 Wonderful
July 2017
Pros:
new carCons:
subaru impreza doesn't turn well5.2 Fair
July 2017
Pros:
Car was availableCons:
The rental office was NOT at the airport. Had to take cab to office8.0 Very Good
July 2017
Cons:
Interior of car was a dirty but otherwise rental was completely fine.9.2 Wonderful
Apr 2017
Pros:
Our third time renting a car here...never disappointed.Cons:
N/A3 locations in Kuliouou-Kalani Iki
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10.0 Wonderful
Feb 2020
Pros:
great staff, easy pick up and drop offCons:
nothin6.8 Okay
Jan 2020
Pros:
Staff wasn't friendly. he didn't like answering the questionsCons:
Inform us there was a surcharge fee of 10 dollars a day for people under 25. This wasn't informed beforehand3.2 Poor
Dec 2019
Pros:
Honda Civic is a fuel efficient car.Cons:
Manager ignored my objection that outside of car and windows were smeared and dirty upon delivery. The car was sandy and filthy inside, including old fried potatoes, empty bottle, and drink stir sticks. It’s hard to believe anyone at all tried to clean the car before it was delivered to me for my family’s Christmas vacation! When I asked for a refund, Enterprise Corporate offered a 30% credit only and blamed their cleaning vendor instead of addressing their manager’s failure and disrespect for their Customers.3.6 Poor
Jan 2019
Cons:
If you return the car early you are still charged the whole prepay amount , which makes no sense2.0 Poor
July 2016
Cons:
I booked the rental online, but when I arrived at the pick up location, it was closed and I had to find a last minute replacement with another company. The online booking system should take into account when certain offices are closed.One location in Kuliouou-Kalani Iki
One location in Kuliouou-Kalani Iki
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Reviews
8.0 Very Good
Nov 2023
10.0 Wonderful
Oct 2022
10.0 Wonderful
July 2022
10.0 Wonderful
Aug 2023
10.0 Wonderful
Apr 2023
10.0 Wonderful
Apr 2023
One location in Kuliouou-Kalani Iki
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Reviews
2.0 Poor
Feb 2024
10.0 Wonderful
Dec 2021
One location in Kuliouou-Kalani Iki
One location in Kuliouou-Kalani Iki
Filters
Reviews
4.0 Mediocre
Oct 2017
Cons:
Waited 40+ minutes for vehicle; wrong car delivered with 5/8 tank of gas; had to return with full tank, which meant paying for 13 gallons, but only drove 100 miles.5.2 Fair
Sept 2017
Pros:
Car was nice.Cons:
When we booked the car we specified pick up on Waikiki and then drop off at the airport. It was not until we picked up the car that we were told that there was a $75.00 charge for this. There was a screw up and the bell boys did not bring the car around. We had to wait 45 minutes and would have waited longer but my wife ran back to the Dollar to find out what was going on. The Dollar clerk had to come to the hotel and get the bell boys to bring the car around.3.6 Poor
Aug 2017
Pros:
Gentleman at checkin was friendly and efficient.Cons:
When I turned in the vehicle, the clerk told me the total should be $ 255 (and some change) right? I said I'm not sure. He looked at me as if he was looking for and answer so I looked through my purse and found the original receipt provided. It stated that the estimated total for the car should be $ 260.20. He took the paper from me, mumbled something under his breath and adjusted his computer to total $260.20. He then said they forgot to add some charges and that everything varies, depending where you pick up and drop off and lots of things vary. I picked up and dropped off the car at the same place and before time. I understand it's not even a $5 difference but it's the principle. You state one total, look at me to confirm and then adjust based on a paper that says "estimated", only to tell me you forgot to add something. It just doesn't make sense but understand that i guess you have to make every penny count. It left a nasty impression.One location in Kuliouou-Kalani Iki
Yes. Based on our information, THRIFTY in Waikiki is the cheapest car hire location in Honolulu. It is located at 2424 Kalakaua Avenue.
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