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Flight and flight service was great. When a flight is cancelled, publish to all affected with email and txt. Explaining the way forward.

Crew and food was good, ok leg room if you don’t have a big box under the seat. And the seats are so narrow (I’m only 70kg), will consider an alternate airline next time

Boarding from DOH to SYD the Business Class were pointed in a separate gate but no one there to receive us. Otherwise it was ok.

The flight was delayed and one member of the crew was a bit rude. But apart from that all good.

Overall it was a very good experience. Boarding was efficient and well organized. The cabin crew were excellent. The meals were tasty and quite filling. The warm bread rolls were a nice touch. Seats were comfortable even if they were a little narrow. Entertainment selection was excellent.

Boarding delayed, no communication. I left the lounge, and heard a final call, boarding started after a 30 minutes.

If you want to make money pls charge it in the ticket, Chennai check in crew simply forcing travelers make payment for unnecessary. Second, Chennai crew not even listening travelers request. Poor service and not sure you will improve with my feedback.

Ambience of the aircraft was great. Spacious seats with sufficient leg room in economy class. The layover could have been shorter.

No attention paid to passengers asking for simple things such as water. Only 2 meals throughout a 16-hour flight. Crew Needs to pay better attention to flight attendant call buttons.

Very tight seating. Crew seemed too dis interested and too slow to remove main meal trays.