Low season | February |
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High season | December |
Cheapest flight | $1,164 |
Routine and on time flight with pleasant stewards and decent food. Nice experience!
Routine and on time flight with pleasant stewards and decent food. Nice experience!
The seats are getting smaller and smaller. Very uncomfortable trip. More than in other airlines
My experience it was okay but have many thinks to be better. For example the food, the comfort.
On time. At least they offer a drink and a small snack. Plane was clean
You delayed my trip three days for no reason other than your lack of preparedness, did not offer any compensation, including food or a bed. I couldn’t trust you so I moved up my return flight and lost another day at the end of my trip to hopefully make sure I make my next flight. I will never fly LATAM again. You have the worse accountability and reliability and clearly do not care that your clients have lives and what it cost to fly to another country.
Airline lost my luggage and after 20 days it has not been returned nor refunded any money.
TAM is a real disappointment. We had to jump on a crowded bus for a 6am flight - although there were at least 15 available fingers that could have been used by our plane. Then, we were placed on row 30 - the last row of the plane, despite having purchased the tickets a long time ago and being TAM gold plus members. Note: worse seats on the plane. Great way of rewarding your frequent flyers TAM ! I now remember why I stoped flying internationally with TAM and moved to American, United, Swiss, Lufthansa and BA. TAM has no respect for its customers.
They offered food. The crew passed by again offering water. I enjoyed the two seating section. I think is very comfortable instead of the three seat way, unless you seat in the middle; which it's not bad, but I wouldn't prefer. All and all, I think the lay out of the seating rows are better than other airlines so far( I haven't tried many anyways). The lay out makes the getting in and out to use the restroom less uncomfortable and cramped. First time flying with Latam. I will fly with them again
I do not read or speak in Spanish. Only English. When asking for help, the people spoke quickly in English and pointed a lot. I wish they would’ve spoken a little slower for me to understand. There was much confusion and hurried in their message and I was unclear as to where to go
It was confusing because I got a notification that my gate was changed when in reality it wasn’t
We were delayed because of ground crew, not because the plane wasn’t ready to go. The food was better than usual!
The senior flight attendants were amazing. Totally different vibe from other carriers. Easy 10 hour flight in Business Class. Great food. Good humor as well.
Great crew, boarding and deboarding excellent. Seats too close together. The 5'8" woman seated next to me had her knees pushed into the seat in front of her. The meat was very tough in the dinner...
Flight departed owing to SFO TSA delays as well as incoming flight running late I know these delays are commonplace but when you’re flying long haul international the least that could be done is priority being given to customers in this situation I raced to the gate the plane was still there but NO UNITED AIRLINES STAFF in the surrounding area could seemingly provide effective support This coloured my view of flying with UA The actual flights were good
Left late after one day delay. Even after we were called to board we stood in line for 30 minutes. Seemed disorganized.
The flight was excellent. The crew was great. The food offerings were very good.
Lufthansa and United Airlines messed up with our reservation and they canceled our flight to Los Angeles. We ended up stuck in Frankfurt with two little kids. They sent us to San Francisco, but their flight was full and they wanted us to sit separated (even our 3-year-old was supposed to sit separated from me or my husband!!! Isn't it illegal???). Then the flight from San Francisco was delayed and we had two little sleepy kids, we were also told we needed to pick up our luggages. It was just horrible. I paid for a direct flight from Frankfurt to LAX and ended up going through hell. I am very upset and going to submit a complaint.
Flight was delayed due to weather and clogged toilet. Had to deplane. Flight was 3 hours delayed. Crew was awesome and offered water and snacks.
A/C still wasn't working. Luckily it was only a 14 minute flight
The departure was delayed by 1 hour. The seat was comfortable and selection of entertainment is very good.
The free internet access did not work, so we had to purchase 2 Internet packages. Flight attendants were not proactive in checking in with first class patrons
I missed my connecting flight despite requesting a wheelchair and had to wait at the airport for an additional four hours
Airlines changed our originally booked flights. Our luggage was completely damaged.
I have been flying with American most of my professional career. But the airline seems tired and becoming more and more subpar with older planes than other airlines, dirtier and less comfortable seating, and less and less amenities. Their WiFi seldom works and their food is becoming more and more mediocre. How do you fly from LAX to PHL with only being offered one drink and as a platinum customer. I am exploring delta here on out for more of my flying.
Mobility assistance at DFW is A JOKE!!! Totally disorganized, ineffective and annoying. Ended up having to walk and find our own way for a good part of the very, very long walk between gates. Worst assistance I have ever experienced.
Delay 14 hours! Missed all connections and had to fly different airline the next day.
WiFi wasn’t working on the flight, several delays and gate changes, ended up taking off 3 hrs later
Gate check in of luggage was smooth at DCA and luggage came out fast in IND.
I wish that we wouldn't have to go through TSA again on connecting flights.
Use planes with TVs on flights over 4 hours. The free entertainment was a cheap in between solution for a very long flight that you don't even bother providing meals or decent snacks.