Tolarno Hotel

Receptionist

1. Run down & nothing like the photos which we're told were taken a while ago. Other parts we were told have begun to be refurbished. 2. Paint peeling, curtain broken, shabby old furniture, dirty. 3. Spongy bed 4. Pillows appeared well used like pancakes. Found it very difficult to sleep and woke with aches. 5. Leaking shower - shower was either all hot or all cold. Once you turned the cold tap, the hot water stopped. 6. The shower was on water saver, it was more like showing with a spray bottle as there was so little water from the fawcett. 7. Had to clean the water container of the nespresso machine with a sterilized wipe - it was brown with dirt. 8. Only got face washers the first night which was taken the next day during room cleaning but not replaced, after that the cleaners said they had none. 9. Room not cleaned the fifth day, even though the cleaners were cleaning other rooms on the floor. So we ran out of toilet roll and shampoo. 10. On arrival there was about 10 sheets of tissues in the large box of 220. 11. Air-conditioned would turn on and off, such that the room would be either very cold then become quite warm. 12. On arrival there were three separate groups of drunks with alcohol lying on the street outside the hotel. Inside at reception was an oddly behaving man and woman, he liked like he was homeless, we later saw they were locals who live on the streets. 13. There were many homeless people living in the streets opposite and around this hotel. One was very aggressive and agitated. 14. We got one coffee capsule each to last the five day stay - so we had to buy our own, along with busy wash, shampoo & face washers. 15. Wiring looked unprofessional & exposed.