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One location in Biddleville
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Reviews
2.0 Poor
Oct 2018
Pros:
We went to AvisCons:
We waited 40 minutes2.0 Poor
Oct 2018
Pros:
NothingCons:
Payless called me while I was on the way to the rental car to tell me they didn’t have a car for me. Unacceptable10.0 Wonderful
Sept 2018
Pros:
Easy check-in, car was ready2.0 Poor
Aug 2018
Cons:
The van did not pick us up. We waited 40 plus minutes and had to take a cab to their location. The local phone number given to us went to a national location. We could not get info as to when we might have been picked up. The local Payless employee could have not been less helpful and offered no apology. We will never use Payless again.8.0 Very Good
Aug 2018
Pros:
The price was good, no secret charges. The staff were very nice and I was in and out asap. Car was great and got me exactly where I needed to go!Cons:
The shuttles take a long time but I understand why. I took a cab instead to find the NC airport location.4.0 Mediocre
July 2018
Pros:
car was fine.Cons:
I had to wait at the airport for over an hour for a shuttle to the site. when I got to the site I had to wait for a car and it to be cleaned. I was really disappointed. I have used Payless in the past and was satisfied , I think I might have to really think about using u people again2 locations in Biddleville
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Reviews
4.0 Mediocre
Oct 2023
8.0 Very Good
May 2022
2.0 Poor
May 2021
Pros:
Staff was friendly. Drop off was easy.Cons:
Upon arrival, No car was available although we had reservation. After waiting a few mins, Only car available was not clean and gas was on empty.2.0 Poor
Apr 2021
Pros:
Nothing.Cons:
We got to our pick up location and they did not have any cars available as well as no timeline of when they would get cars. They were less than helpful and lead us to an 800 number that basically told us there was nothing he could do to help. After 2.5 hours of being passed around on the phone We ended up canceling completely and going through someone else. I will never do this again. Horrible experience8.0 Very Good
Mar 2021
Pros:
Friendly staff and efficient process.2.0 Poor
Oct 2020
Pros:
-Cons:
-3 locations in Biddleville
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Reviews
4.0 Mediocre
Jan 2024
10.0 Wonderful
Jan 2019
Cons:
Great4.0 Mediocre
Oct 2018
Pros:
The manager was very interested in making us happy and "upgraded" the car. However, there was very little selection. The first car we were shown was dirty and on empty. We were disappointed.Cons:
The selection in vehicles was awful. The cars had a lot of mileage and they weren't clean, were low on gas and just disappointing. We specifically choose Enterprise because our experience has always been good. However, we would not rent from here again.10.0 Wonderful
Oct 2018
Pros:
My representatives at check out and check in were both great.9.6 Wonderful
Mar 2017
Cons:
There was a slight smell of cigarettes.10.0 Wonderful
Nov 2016
Pros:
It was a Fiat 500. I might buy oneOne location in Biddleville
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Reviews
8.0 Very Good
May 2021
Pros:
Staffs were nice and friendly.Cons:
I guess they forgot to vacuum the car. It would have been better if the car was clean. There were dog furs all over the back seats.8.0 Very Good
May 2021
Pros:
Easy check out and check in.Cons:
The car was dirty and smelled strongly of marijuana.2.0 Poor
May 2019
Cons:
1. Pickup was not at the airport. Since Hertz at airport would not honor agreement had to Uber $$ to Hertz downtown Charlotte. 2. Time we put to pick up was 6:00PM. Arrived at Hertz at 6:10PM and it was closed! Not a creature was stirring. 3. Still had to get to hotel 50 miles away - another U2 locations in Biddleville
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Reviews
2.0 Poor
Apr 2017
Pros:
NothingCons:
The fact that I found out when I arrived that they didn't in fact have a car despite my confirmation.2.0 Poor
Apr 2017
Pros:
Ease of booking and that's itCons:
While on my flight I received a voicemail that they no longer had any rental cars left. Why would they confirm a booking and then sell out. Did they know prior to my booking they had none left? Or did they continue to give customers cars that had no booking? Voicemail was very short with no explanation just that "they had no vehicles". This was a busy weekend I know. It don't confirm a booking if you have nothing!9.2 Wonderful
Dec 2016
Pros:
Easy to reserve, pick up and drop off. Attendant in Charlotte was professional, friendly and was expecting me when I arrived.Cons:
It seemed pricier than some other reservations I've made in the past.3.2 Poor
Oct 2016
Pros:
Not much.Cons:
Waited 40 min. in line at CLT then sent to offsite location for pick up. Despite multiple confirmations since my JULY RESERVATION I was told they had no cars. Eventually was given a 12 psngr van which broke down a block away(thankfully), then after many calls and more waiting, got a car. Unbelievably unpleasant.10.0 Wonderful
Oct 2016
Pros:
The customer service agent was extremely helpful with the rental, ensuring that the price quoted was given. The lot personnel delivered the vehicle to us. Awesome service!9.2 Wonderful
July 2016
Pros:
The Ford Focus I rented performed exceptionally well. I had 11 hours to go 700 miles to get the car back in time and without the power and performance, driving the interstate and dealing with bad drivers and road construction that took me miles out of my way, I would have not got the car back in time. I drove from Tellico Plains, TN to Muskegon, MI in 10 hours and 15 minutes. 703 miles.One location in Biddleville
Yes. Based on our information, NUCAR in Yorkmount is the cheapest car hire location in Charlotte. It is located at 4121 South Stream Boulevard.
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