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2 locations in East Charlotte
Filters
Reviews
2.0 Poor
May 2024
2.0 Poor
Oct 2023
2.0 Poor
Sept 2023
6.0 Okay
Sept 2023
8.0 Very Good
May 2022
2.0 Poor
May 2021
Pros:
Staff was friendly. Drop off was easy.Cons:
Upon arrival, No car was available although we had reservation. After waiting a few mins, Only car available was not clean and gas was on empty.2 locations in East Charlotte
Filters
Reviews
8.0 Very Good
Nov 2022
2.0 Poor
Apr 2021
Pros:
nothingCons:
the reservation was not clear. we wanted a car from the airport, not from within the city2.0 Poor
Apr 2021
Pros:
I had a horrible experience.Cons:
Upon arrival of the Hertz location it wad closed. I stood outside the building facility for 3 hours while workers were out on lunch. At this point I missed my check- in time and priority work meeting. I will never recommend this service to anyone. When asked for a refund I was told it was not possible. I took a lyft back to the airport in attempt to get back to the airport. This was a disgrace.4.4 Mediocre
Oct 2020
Pros:
Staff was friendly. Drop off was done after hours. It was easy.Cons:
Lack of available rental cars in area. Had to travel further than I wanted for the car. Price could have been better. Car was basic and small.6.0 Okay
May 2019
Pros:
The staff was polite though I wouldn’t go as far to say helpful. The car itself was nice.Cons:
The pick up and drop off were two of the worst experiences I’ve ever had. This text box can’t withstand the number of words required to fully explain. Long story short, three hours late and more than double the original charge we were finally able to get on the road in a car we didn't want.10.0 Wonderful
Aug 2018
Pros:
I had booked my rental on the internet and it turned out to be at a residential location; not at the airport (never looked). The agent handled getting the reservation transferred and had me on my way in minutes. The car also was perfect.Cons:
The car and experience were excellent; nothing to not like.4 locations in East Charlotte
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Reviews
10.0 Wonderful
Mar 2021
Cons:
N/A2.0 Poor
Feb 2021
Cons:
Called at the last minute and said they had no vehicle for me. I made other arrangements.6.4 Okay
June 2020
Pros:
Easy drop off, clean carCons:
Any dealings with employees. Wouldn’t answer phones, on hold for 10 minutes, rude representative, unclear address (two addresses are the same), rude woman upon arrival. Will not rent from Enterprise again.8.8 Very Good
Dec 2019
Cons:
Other than needing a clean windshield and new wiper blades the rental was great. Employees are so helpful and professional,.10.0 Wonderful
Nov 2018
Pros:
Loved the professional attitude, and the willingness to accomadate me. The smiles were the thing that it all worth while.Cons:
N/A10.0 Wonderful
Sept 2018
Pros:
We enjoyed renting the Nissan Rogue last week. It was spacious and versatile for our needs and operationally sound.Cons:
We were not provided the option to purchase gas at the beginning or end of the rental period, but that all worked out fine.2 locations in East Charlotte
Filters
Reviews
3.6 Poor
Aug 2019
Pros:
Staff was fine,Cons:
Got ripped off, pickup wasn’t at airport where I booked flight.. very deceiving in the way options were presented. Avis charged $65 extra for being 20 minutes late.. I won’t use Avis again2.0 Poor
Apr 2017
Pros:
NothingCons:
The fact that I found out when I arrived that they didn't in fact have a car despite my confirmation.2.0 Poor
Apr 2017
Pros:
Ease of booking and that's itCons:
While on my flight I received a voicemail that they no longer had any rental cars left. Why would they confirm a booking and then sell out. Did they know prior to my booking they had none left? Or did they continue to give customers cars that had no booking? Voicemail was very short with no explanation just that "they had no vehicles". This was a busy weekend I know. It don't confirm a booking if you have nothing!9.2 Wonderful
Dec 2016
Pros:
Easy to reserve, pick up and drop off. Attendant in Charlotte was professional, friendly and was expecting me when I arrived.Cons:
It seemed pricier than some other reservations I've made in the past.3.2 Poor
Oct 2016
Pros:
Not much.Cons:
Waited 40 min. in line at CLT then sent to offsite location for pick up. Despite multiple confirmations since my JULY RESERVATION I was told they had no cars. Eventually was given a 12 psngr van which broke down a block away(thankfully), then after many calls and more waiting, got a car. Unbelievably unpleasant.10.0 Wonderful
Oct 2016
Pros:
The customer service agent was extremely helpful with the rental, ensuring that the price quoted was given. The lot personnel delivered the vehicle to us. Awesome service!Yes. Based on our information, AVIS in West Charlotte is the cheapest car hire location in Charlotte. It is located at 5489 Josh Birmingham Parkway.
Based on ratings and reviews from real users on KAYAK, the best car hire in East Charlotte is ENTERPRISE (7.4, 15 reviews).
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